Customer Support Associates

Customer Support Associates Job Description Template

Our company is looking for a Customer Support Associates to join our team.

Responsibilities:

  • Extract insurance data from complex documents;
  • Organize digitized insurance documents accordingly;
  • Convert insurance document to virtually available data;
  • Recognize and classify insurance documents.

Requirements:

  • At least 2 Year(s) of working experience in the related field is required for this position;
  • Excellent phone etiquette;
  • Strong people skills;
  • Candidate must possess at least a Bachelor’s/College Degree in any field;
  • Excellent written and verbal communication skills;
  • The ability to maintain calm under pressure.