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- Client Support and Communication -Respond promptly to client enquiries via phone, email, and ticketing system -Handle frustrated or urgent clients calmly and professionally -Acknowledge issues clearly, set expectations, and provide regular updates -Take full ownership...
- -To perform daily monitor and operational support for backup solution implemented as per pre-defined policies and procedures -Monitor... ...work on 24/7 shift -Preferably Junior Executives specializing in IT/Computer - Network/System/Database Admin, Helpdesk Support or...
- ...expanding our international presence and seeking top-tier talent to support our growth in the U.S. and abroad. We pride ourselves on a... ...systems that create lasting operational advantage. The IT Support Technician oversees the internal technology environment,...
- ...solutions to drive greater efficiency, accuracy, visibility and cost savings throughout their S2P and O2C processes. Job Title: IT Support Executive Location: Kuala Lumpur, Malaysia Employment Type: Full time About the Role We are looking for a proactive...
- ...you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a IT Desktop Support Lead to join our team in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur (MY-14), Malaysia (MY). The Technical Field Service...
- ...The IT Support Technician II provides advanced technical support for Level 1–2 issues raised by employees, ensuring timely resolution in line with departmental service level agreements. This role requires strong troubleshooting skills, excellent communication, and the...
- ...-Serve as the primary technical escalation point for field and client issues, providing advanced troubleshooting and resolution support. -Coordinate with clients on system commissioning, user training, and post-installation support. -Provide on-site technical assistance...
- We are looking for a skilled and responsible Network/Server Technician to join our IT support team in Kuala Lumpur. a) Age 20-28 years old (Minimum 2 years working experience) b) Must be willing to travel around KL for onsite support c) Strong troubleshooting knowledge...
- ...including staging, configuring, and preparing devices for new team members. Shadow and assist the team in providing first-level IT support, helping internal employees resolve day-to-day tech issues. Learn how enterprise hardware support works by helping log, track,...
- We are looking for 1st Level IT Helpdesk Personnel to provide onsite technical support at our office in Setia Alam. The role involves handling end-user issues, performing basic troubleshooting, and ensuring timely resolution of IT-related concerns. Key Responsibilities...
- ...fosters a professional, collaborative work environment. Job Description ~Provide first-level support for hardware, software, and network-related issues. ~Monitor and maintain IT systems to ensure optimal performance and minimal downtime. ~Identify, analyze, and resolve...
- ...communication method to troubleshooting customer issue and resolve through online -Participate in on-call rotation for after-hours support -Resolve client’s technical issues in a timely and professional manner -To provide simple user training and on-going user...
- ...JOB RESPONSIBILITIES: Provide technical support and troubleshooting for in-house systems and applications. Assist in maintaining and improving web systems using PHP and frameworks such as CodeIgniter or Laravel. Collaborate with the development team to ensure...
- ...efficient and robust operating platform on a regional level to support the Bank to become a premier regional Bank. The Group T&O Management... ...Compliance, Risk Management, etc. Service Recovery provides IT application services for the Bank. We leverage on best practices...
- ...JOB RESPONSIBILITIES: Provide first-level support to end users for payment gateway system inquiries via phone calls, chat messages,... ...information related to technical problems, and collaborate with internal IT teams to resolve issues. Participate in ad-hoc projects and...
- We are seeking an enthusiastic and proactive intern to support our IT Operation and Support Intern. In this role, you will assist in maintaining systems, supporting end-users, participating in projects, and ensuring smooth day-to-day operations. This internship provides...
- IT Helpdesk and End-User Support -Provide first-level technical support for desktops, laptops, mobile devices, and peripheral equipment._ -Troubleshoot hardware, software, operating system, and Microsoft 365-related issues._ -Support incident, service request, and...
- ...Responsibilities Provide operations and maintenance support for overseas business systems Monitor, maintain, and optimize application... ...issues related to sales or business operations Handle daily IT support tickets and incident management Coordinate with...
MYR 6,000 - 8,000 per month
...work by external vendors. * To liaise with operations team and IT department to coordinate project testing, quality check, integration... ...test for any technical issues or errors plus provide 24hours support to system stability* Provide training to operations staff on the...- ...Responsibilities: Provide basic IT support to employees. Assist in setting up computers, printers, and other devices. Troubleshoot simple hardware and software issues. Help maintain IT equipment and inventory records. Support system updates, installations...
- ...We are looking for a competent and proactive IT Executive - Application Support to support and manage business software applications across the organization. This role focuses on application support, system maintenance, and continuous improvement to ensure reliable and...
- ...Tanggungjawab: Menyediakan sokongan IT asas kepada pekerja. Membantu dalam menyediakan komputer, pencetak dan peranti lain. Selesaikan masalah perkakasan dan perisian yang mudah. Membantu menyelenggara rekod peralatan dan inventori IT. Menyokong kemas kini...
- ...Kami sedang mencari Eksekutif IT - Sokongan Aplikasi yang cekap dan proaktif untuk menyokong dan mengurus aplikasi perisian perniagaan di seluruh organisasi. Peranan ini memberi tumpuan kepada sokongan aplikasi, penyelenggaraan sistem dan penambahbaikan berterusan bagi...
- ...Application Development (60%) Assist in developing and maintaining manufacturing applications using .NET Core and related frameworks Support bug fixes and minor enhancements to existing production systems Write clean, maintainable code following team standards and best...
- JOB PURPOSE The IT Technician is responsible for ensuring the efficient operation, maintenance, and support of IT systems, hardware, and network infrastructure across both construction sites and office environments. The role provides timely technical assistance, manages...
- ...我們正在尋找一位能力出眾、積極主動的IT主管——應用程式支持，負責支援和管理公司各部門的商業軟體應用。該職位專注於應用支援、系統維護和持續改進，以 確保軟體運作的可靠性和高效性。 主要職責 提供應用程式支持，以解決軟體錯誤、效能問題或使用者錯誤。 執行日常維護、管理配置和監控應用程式運作狀況 作為用戶的主要聯絡人，提供指導並解決可用性問題。 對新功能進行需求調查與測試。 與開發團隊合作，對複雜事件進行根本原因分析。 職位要求 資訊科技、電腦科學、軟體工程或相關領域的學士學位。 至少 1-2...
- ...職責： 為員工提供基本的IT支援。 協助設定電腦、印表機和其他設備。 排除簡單的硬體和軟體故障。 協助維護IT設備和庫存記錄。 支援系統更新、安裝和資料備份活動。 協助處理文件和行政IT任務。 執行資訊科技部門指派的其他任務。 要求： 目前正在攻讀資訊科技、電腦科學或相關領域的文憑或學位。 具備電腦硬體、軟體和網路方面的基礎知識。 良好的問題解決能力和溝通能力。 樂於學習，並能在團隊環境中工作。 Interested candidates please submit your...
- _ End-User Technical Support: -Serve as the first point of contact for employees seeking technical assistance over the phone, email,... ...resolution of technical issues and escalating complex problems to senior IT staff when necessary. Hardware and Software Installation: -...
- ...Greetings, We are Eil Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops... ...based/Freelance/Part time/Casual Basis SLA: SBD and NBD support Skills & Requirements: Exp in handling desktop/network...
- -Providing IT assistance to staff and customers -Training end-users on hardware functionality and software programs -Resolving... ...-Keeping track of technological advancements and trends in IT support -Maintaining computer and related records -Computer auditing...