Responsibility:
Handling all inbound calls, live chat and email pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's products
Exceeding customer expectation in terms of customer service & accurate...
Plan and conduct marketing activities for a diverse range of industries / customers for hirepurchase products leasing facilities trade finance etc.
Develop and maintain good relationships with existing customers suppliers and vendors
Conduct site visitation to customers...
...sole-props, partnerships and professional bodies.
Build networking and establish relationship with professionals and business associations to acquire new customer base.
Ensure bundling cross-selling to drive and generate fee-based income from Forex, CASA and...