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- ...Job Description: Own end-to-end BPO management, acting as the primary point of contact to ensure alignment on operational goals, performance expectations, and business outcomes. Collaborate with BPO leads, agents, and internal stakeholders to drive action plans and...
Shopee
Kuala Lumpur4 days ago - ...drive their success. Coordinate with teams (e.g., marketing, analytics, product) to resolve issues and support smooth operations. BPO (Business Process Outsourcing) management — ensure the outsourced services are delivered effectively, meet agreed-upon standards, and...
Shopee
Kuala Lumpur4 days ago - About The Team We are looking for a motivated and detail-oriented Recruiter to join our People Team. In this role, you will work closely with various business teams to understand their hiring needs and support the recruitment process efficiently. Job Description ...
Shopee
Kuala Lumpur4 days ago - ...different areas and countries and with external partners. What Your Day-to-Day Will Look Like Act as the main point of contact for BPO escalations and daily operational support requests. Monitor and analyze performance metrics of outsourced operations, ensuring...
Shopee
Malaysia4 days ago - ...Job Title: Team Leader – Operations (BPO) Location: Kuala Lumpur, Malaysia Cognizant Technology Solutions are investing heavily in growing our brand and presence in Malaysia. As a result of recent successes with existing and new clients, we are looking to secure...
Cognizant
Kuala Lumpur3 days ago - A leading marketing solutions provider in Petaling Jaya is seeking a Marketing Manager & Strategist. The ideal candidate will lead to elevate brand visibility and support business growth by implementing strategic marketing plans and managing campaigns. Responsibilities ...
Commerce Access Sdn. Bhd
Petaling Jaya2 days ago - ...Job Summary We are seeking motivated and professional individuals to join our team as International BPO Executives. This remote position involves handling international customer interactions, managing queries, and providing world-class customer support. If you have...
Mashreq Bank
Subang Jaya20 hours ago - A growing BPO organization is seeking an experienced HR Lead to manage end-to-end human resources operations. This role includes overseeing onboarding, payroll processing, and ensuring compliance with Malaysian labor laws. The ideal candidate should possess 3-5 years of...
Summitnext
Petaling Jaya20 hours ago - A leading BPO company is seeking a Quality Team Lead in George Town, Penang to oversee quality assurance processes. The ideal candidate will have 3-5 years of experience in Quality Assurance, particularly in a BPO/call center, and will be responsible for leading a team,...
Teleperformance
George Town20 hours ago - ...quality. A Bachelor's Degree and proficiency in Mandarin and English are essential, along with at least 2 years of training experience in a BPO setting. This role requires strong communication skills and the ability to create engaging training materials. #J-18808-Ljbffr...
Teleperformance
Bayan Lepas, Pulau Pinang20 hours ago - An established industry player is seeking a passionate Training Facilitator to lead new hire classes and enhance training programs. This role involves coaching new employees, conducting assessments, and developing training materials to ensure comprehensive onboarding and...
Teleperformance
Bayan Lepas, Pulau Pinang20 hours ago - ...and knowledge. You'll play a crucial role in shaping the training curriculum and ensuring the success of new team members in a dynamic BPO environment. If you have a knack for teaching and a desire to make a difference, this is the perfect opportunity for you to thrive...
Teleperformance
Petaling Jaya20 hours ago - A leading tech services company in Kuala Lumpur is seeking a Team Leader – Operations (BPO) to manage daily operations, team performance, and client relationships. This role requires a motivated individual with BPO experience and excellent people management skills. The...
Cognizant
Kuala Lumpur3 days ago - ...ideal candidate will possess strong management and communication skills, with a proven track record in quality assurance within the BPO sector. If you are passionate about quality and eager to make a significant impact in a global team, this opportunity is perfect for...
Teleperformance
Petaling Jaya20 hours ago Malaysia | Customer Service Representative (N1/N2/Native Japanese Speakers) | BPO - Call Center[...]
...Malaysia | Customer Service Representative (N1/N2/Native Japanese Speakers) | BPO - Call Center: Hospitality/Travel Project Job Description Posted Thursday, December 18, 2025 at 5:00 AM We are looking for enthusiastic Customer Service Representative (Japanese...Majorel
Kuala Lumpur4 days agoMalaysia | Customer Service Representative (N1/N2/Native Japanese Speakers) | BPO - Call Center[...]
...Malaysia | Customer Service Representative (N1/N2/Native Japanese Speakers) | BPO - Call Center: E-commerce Project Job Description We are looking for enthusiastic Customer Service Representative (Japanese Speakers) to join our team supporting the Multinational...Majorel North America
Kuala Lumpur1 day ago- ...may be considered if they have relevant working experience. -Experience: Minimum of 2 years of related experience in call centre/ BPO setting -Skills: -The capacity to gather, handle, and decipher complicated datasets to derive essential insights...
- ...We, SummitNext Technologies Sdn. Bhd. , are a BPO and Technology Solutions provider located in Selangor, where innovation meets excellence. Position Marketing Intern Location: Petaling Jaya Job Summary We are seeking a creative and proactive Marketing...
- ...We, SummitNext Technologies Sdn. Bhd., are a BPO and Technology Solutions provider located in Selangor, where innovation meets excellence Position Wellness Coordinator (Psychology Graduate) Location: Sungai Petani, Malaysia Job Summary We are seeking...
- ...We, SummitNext Technologies Sdn. Bhd. , are a BPO and Technology Solutions provider, where innovation meets excellence. As we continue our rapid expansion, we are on the lookout for passionate and driven individuals to join our team as Recruitment Intern , providing...
- ...rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to...
- ...We, SummitNext Technologies Sdn. Bhd. , are a BPO and Technology Solutions provider located in Selangor, where innovation meets excellence. As we continue to expand, we are seeking a highly organised and detail-oriented Customer Experience Specialist to join our...
- ...English and the language of supporting marketAbout TDCX Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients...
- ...readiness, post-launch hypercare stabilization Ensure successful delivery of initiatives such as: footprint management across COE and BPO teams, operational harmonization across regions, large-scale process transitions and team migrations. Drive accountability across...
- ...external stakeholders * Excellent verbal and written communication skills in English and the language of supporting market * Experience in BPO and Customer Experience Analytics will be added advantageAbout TDCX Singapore-headquartered TDCX is a leading global business process...
- ...English and the language of supporting marketAbout TDCX Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients...
- ...role holder works in close collaboration with Customer Service, HR Business Partners, Legal, ITS, Facilities Management, Payroll, T&E BPO partners, and HRS front-line teams across countries and regions. About Sanofi: We’re an R&D-driven, AI-powered biopharma...
- ...of the Quality Management System of TDCX. About TDCX Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients...
- ...About Us Kreato Language Group LLC, founded in 2020, is a BPO company specializing in providing comprehensive language solutions. We offer expertise in medical interpretation through Over-the-Phone Interpretation (OPI) and Video Remote Interpretation (VRI) services,...
- ...SummitNext is a fast-growing BPO and technology-enabled services company headquartered in Malaysia, with operations across multiple countries. We partner with global clients to deliver customer experience, back-office, and AI-driven solutions. As we scale, building strong...
