Search Results: 18 vacancies
Job Title:
Team Leader
Job Description
The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability....
Job Title:
Team Leader, Operations
Job Description
The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability...
...Expert).
Assists in driving metrics of the team
Monitor closure of service levels... ...quality scores of team.
Take production calls as well as escalated calls.
Career Framework... ...with at least 12 to 18 months of call center experience • Ability to think clearly and...
...position interfaces with customers via inbound calls, outbound calls, or through the Internet... ...work environment • Ability to work as a team member, as well as independently •... ...years of college education. No prior call center experience is required • Ability to think...
Job Title:
Consultant II, Transformation
Job Description
We are looking for: • Who has extensive experience in the Call Center / BPO space and can design, document, analyse, and test business process models. • If you can translate functional business requirements into...
...Identify opportunities to elevate best practice positioning and help center content creation ● Possess a service-oriented mind set and... ...delivers value through service ● The ability to thrive in a dynamic, team-focused environment ● The ability to comprehensively research...
...-Initiating contact with potential customers through cold-calling or responding to inquiries generated from advertisements.
-Putting... ...KNOWLEDGE AND SKILLS
-Strong communication, interpersonal, team player.
-Good time management and analytical skills.
-...
...client documentation are complete, aligned and satisfied with CMA and carrier compliance and due diligence
-Work closely with Team Leader and Sales Ops on day to day basis.
-Ensure prompt preparation and completion of annual reviews
-Prepare specific client’...
...energetic Enterprise Customer Service Executives to join our amazing team at our company and it is a great place to grow your career!... ...the needs and opinions provided by corporate customers through calls and emails, and record and report.
-Accept corporate customer...
...execution of the same to be done
Liaise with landlord in relation to landlord duties under lease agreements
Stakeholder management and team management to include career progression, training & development needs
Location:
MYS Kuala Lumpur Nu Tower 2
Language Requirements...
We are looking for a skilled and motivated programmer to join our growing team and help us develop supply chain system at AiMed, a leading startup in the health-tech and supply chain.
-Make a real impact: Be part of a passionate team where your work directly contributes...
-Creating and developing marketing campaigns under the guidance of senior team members. This may involve brainstorming ideas and contributing to campaign strategies.
-Creating content for various marketing materials such as social media posts, blog articles, emails...
...with a high level of energy and ambition
- Well organized
- Good communication skills
- Adaptable, passionate in learning new things, and gaining new knowledge
- Can work independently, or as part of an energetic, exciting team of like-minded individuals
...consistent follow up activities with existing and new clients to maintain good corporate relationship.
-Communicate with sales team to make sure all customers’ order on place and no issue on stock availability.
-Follow up delivery status with warehouse to make...
Are you a Driven individual looking to make a positive impact? We're hiring a Sales Associate to join our vibrant team at SG Global Support.
This is not just a job - it's an opportunity to drive change and support causes you believe in.
About Us: SG Global Support...
...performance, creating dashboards, and drawing insights for further optimization, using analytics tools such as Google Analytics, etc.
-Team player, critical thinker and problem-solving skills
-Great interpersonal and communication skills. Good command of written and...
...start up working environment, here is a position for you!
Here is what you can achieve with us:
● Be exposed to a multinational team and work closely with teammates from offices in Singapore, Malaysia, Vietnam and Thailand
● Be part of the LittleLives Team that supports...
...feedback and reviews.
-Analyze feedback to identify trends and areas for improvement, and communicate insights to the relevant teams.
Customer Satisfaction:
-Monitor and report on key customer satisfaction metrics.
-Develop and implement strategies to...