Search Results: 90 vacancies
...and providing support to the customer, ensuring a high level of satisfaction... ...to manager callbacks and service recovery cases via emails.... ...follow up and respond to users via call back, email and social media... ...experience in a Contact Centre
-Experience in managing Live...
Join Fincrew As Customer Experience Agent
Fincrew is looking for talented Customer Experience Agents (CEAs) to join our call center and tight-knit team. As a Customer Experience Agent (... ...promotion to either our licensed sales or service teams! Don’t worry about licensing...
About Us: At Sapelo, we are committed to providing exceptional service and support to our valued customers. We offer pet medicine and nutritional supplements. As a customer-centric organisation, we are dedicated to ensuring that our customers receive the best experience...
As a Teammate, you must:
-Provide customer satisfaction and experience
-Meet and exceed client mandated KPI's (Key Performance Indicators... ...-Is willing to work on-site at Bangsar South
-Has call experience (a plus but not required)
-Fresh graduate is very...
-To attend to customer complaints received from Regulatory Bodies and provide respond/updates... ...-To assist in the implementation of Service Development Projects including customer satisfaction... ...’ experience in customer service/Contact Centre background.
-Proficient in Customer...
- Support after-sales with customer success manager through client servicing, appointment arrangement, complaints, problem solving and contract renewal.
-Support account management activities, aid in managing customer accounts, updating records, and coordinating with...
Customer Support Specialist
Customer Support Specialist with experience in Telecommunication... ...Transfer and Cross Border Payment services.
-Respond to customer inquiries and requests... ...channels, including email, phone calls, and live chat.
-Monitor, diagnose, and...
-Directly report to the Section Head of the Contact Centre Department (CCD) on the overall operation of the Contact Centre.
-Review... ...in Management level exposure.
-Candidates from Financial Service/Banking sector background will be added advantage.
-Leadership...
We are looking for a dedicated and energetic field service engineer to join the high growth IOT (internet of things) industry! If you... ...troubleshooting steps.
-Create documentation and training materials for customers.
[Apply now at
; JOB REQUIREMENTS:
-A degree in...
...to Account Director, providing regular input on all account activities, including status and call reports
-Remain constantly updated with company capabilities and service and upgrade knowledge of the digital marketing solutions so as to effectively communicate all...
- To work on the IT service management and operational support handling.
-To manage incidents to resolution in a 24/7/365 environment... ...as per schedule.
-To manage the consolidated department Call Tree database and perform the necessary update and testing as per...
...are looking for a Senior Account Manager covering the CPG and Services industries to be based in Bangsar South. This role will be reporting... ...aspirations to discover and maybe even rediscover your life’s calling.
Culture - We believe in getting 1% better every day. We do...
...Responsibilities:
Handles and ensure customers’ requests, enquiries and... ...manner.
To support Contact Centre Department’s administrative... ..., fax, letter, and outbound call.
Analyze, review and recommend... ...process efficiency and service standard.
Ability to communicate...
...with others
High ability to work independently
High service orientation and customer skills
Ability to work under pressure and tight... ...aspirations to discover and maybe even rediscover your life’s calling.
Culture - We believe in getting 1% better every day....
...experience in a similar role in any public listed company or financial services sector.
~ Strong knowledge of accounting principles and... ...are appropriately recorded.
Tax Compliance: Liaise with tax agents and regulatory authorities to ensure compliance with tax...
...by proactively reaching out to potential customers through various digital channels. We are... ...from leads or databases through phone calls, emails, chats, or social media platforms... ...-Present and promote our products/services to generate interest and secure sales, leveraging...
...clients from Malaysia, Singapore (Email and phone calls)
-Coordinate with admin teams to ensure quality service for clients
-Review clients' feedback and... ...skills, patience and able to handle rejection.
-Customer-focused mindset and a good problem solver.
-...
-Attend all inbound and outbound calls/ emails/ chats assigned within the expected timeline.
-Maximizing... ...to upsell or cross-sell company products and services while ensuring efficiency and courteous to our customers.
-Identify and handle customer inquiries completely...
...enhancements to streamline operations, reduce costs, and enhance the customer experience.
Vendor Performance Management:
# Work... ...aspirations to discover and maybe even rediscover your life’s calling.
Culture - We believe in getting 1% better every day. We do...
...at our stores and distribution centers
Monitor and own the customer-experience journey including actionable items on how to improve... ...aspirations to discover and maybe even rediscover your life’s calling.
Culture - We believe in getting 1% better every day. We do...
