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Call Centre- Service desk
Job Description
Call center - Service desk
This position will be supporting Australian customers to navigating the clients website to assist with issues such as booking appointment, refilling of subscriptions and general information...
Ambition
Petaling Jaya
8 days ago
...Sports Direct Malaysia is currently looking for Customer Service Contact Centre Manager to join our growing team.
Malaysia marks the first direct retail investment in Asia through a joint venture partnership with Malaysian owned MST Golf Group of companies, a well-established...
Frasers Group
Petaling Jaya
2 days ago
...Ongoing Role Responsibilities
~ Ensure prompt and timely call backs are made to clients as committed. Optimise the usage of Diallers... ...the Job role
At least 1- 2 years’ experience in sales or service is preferred. Prior experience in Telesales / Inbound sales is a...
Standard Chartered Bank
Petaling Jaya
3 days ago
...continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor...
...been assigned.
-Manage existing client accounts to ensure customer satisfaction for customer retention and repeat sales.
-Review... ...findings to management to further improvement of the service we are providing.
-Maintain customer relationship, by providing...
...Digital & CRM) at IPC Shopping Centre
Marketing Executive (... ...Centre attracts a sophisticated customer profile and adjoins IKEA Damansara... ...with all participants and the service provider for the... ...Engagement)
Customer Service Agent (Inbound) - May Intake
Intern...
IKEA
Petaling Jaya
23 hours ago
...Experience in the customer service field
Proven track record of analytical skills
Hands-on experience... ...Maintain and develop internal support and call center quality standards
Review a subset of support agents’ conversations (calls, emails, chat, etc) on Klaus...
Envo Bpo Services Sdn Bhd
Petaling Jaya
4 days ago
...A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check... ...and, or, other departments
Demonstrate a high level of customer service at all times
Attend appropriate training courses,...
...To troubleshoot and guide customers according to solution process... ...knowledge base to solve incidents and service requests (e.g. Password resets... ...satisfaction with individual call
Requires ability to... ...skills
Preferably contact centre working experience background...
Telecontinent Sdn Bhd
Petaling Jaya
8 days ago
...closer look at us…
Job Description:
Attend incoming calls and respond to customer’s queries and requests in a courteous and professional manner... ...solutions and alternatives
Providing high quality service to achieve customer satisfaction by resolving customer queries...
Juris Technologies Sdn Bhd
Petaling Jaya
2 days ago
...Job Responsibility
As a Customer Success Specialist, you are the... ...improvement.
Contribute to service quality by offering feedback and... ...interaction, ensuring that every call and email is a chance to... ...support/ customer service/ call centre, or a relevant degree for fresh...
Talentspothub Management Consulting Sdn. Bhd.
Petaling Jaya
8 days ago
...Have experience working in call center for at least 3 years minimum.
Have exceptional... ...many years' experience do you have as a Customer Service Executive?
Which of the following... ...fluent in?
Have you worked in a call centre before?
How would you rate your English...
TIME's group
Petaling Jaya
23 hours ago
...knowledge of clients' products, services and policies, you are responsible to assist customers with inquiries and request for assistance... ...-around-time
Document all call information and coordination... ...with other members of the call centre, other departments and business...
Across Asia Assist (M) Sdn. Bhd.
Petaling Jaya
8 days ago
D19482-Customer Service Advisor – Voice Support (Native Japanese):
Overview
The Customer Success... ...enquiries received via inbound phone call and email channels.
The CSS will be... ...Communication, or any related field
• Call centre experience is not a 'must' but would be...
DSS Software Solutions Sdn Bhd
Petaling Jaya
8 days ago
...choice for hundreds of thousands of satisfied customers in Southeast Asia. We have received... ...of our expansion plan and are seeking a Service Manager with experience in managing after... ...including in-person interactions, phone calls, emails, and chat.
# Technical Support:...
Corvan
Petaling Jaya
7 days ago
...Order Value (AOV) gap.
Monitoring random calls to improve quality, minimize errors and... ...Reviewing the performance of telesales agents, identifying coaching needs and planning... ...scripts/sales promotions/campaigns to attract customers.
Monitor team KPI, give direction on...
GLOBAL OUTSOURCING GROUP
Petaling Jaya
8 days ago
...create new business opportunities
Make cold calls for new business leads
Maintain knowledge of all products and service offerings of the company
Follow company guidelines and procedures for acquisition of customers, submission of cases Etc
Job Requirements...
Agape Biz Specialist Sdn Bhd
Petaling Jaya
7 days ago
...for this position.
Preferably Executives specializing in Customer Service or equivalent.
Required language(s): Bahasa Malaysia, Mandarin... .../trading processes.
Response to inbound and outbound calls in a professional manner and providing solutions and advice where...
B2B Commerce Sdn Bhd
Petaling Jaya
7 days ago
...interacting with key teams to identify and resolve issues.
Ensures customer inquiries are answered in an efficient and timely manner... ...customers.
Develop and maintain customer portfolio through regular calls and face to face interaction as needed.
What we want:...
...Job Responsibility
Communicate Customer Enquiry via Whatsapp, Social Media, Phone Calls.
Handle Delivery order and Packaging.
Handle Complaints/crisis... ...Birthday celebration
Learning, Production, Customer Service, adaptation , Multitasking, Teamwork, Communication...
cake tella
Petaling Jaya
8 days ago
...awarded “TOP B2B company in Asia” straight 2021,2020 and 2019.
We are expanding our Customer Service team and hiring Immediately.
We are currently looking to customer service agents for our International project based in our KL branch . This is a fantastic...
Upstream BPO Sdn Bhd
Petaling Jaya
3 days ago
...To manage and lead the Customer Service personnel to provide excellent customer care and services in achieving the Corporation’s objectives... ...education and healthcare. The group currently runs Sunway Medical Centre, which is one of the largest private tertiary hospitals in...
TIME's group
Petaling Jaya
23 hours ago
...Skills:
CII / BIS-D / BIS-O
First level phone, email and fax support for customers with corporate/consumer products
Liaise with Business Unit on status of service request
Filter calls that do not need engineer on site and perform FCR & Dispatch Engineer on-...
Agensi Pekerjaan Permit Pro Consultancy Sdn Bhd
Petaling Jaya
23 hours ago
Job Number 24078154
Job Category
Rooms & Guest Services Operations
Location
Sheraton Petaling Jaya Hotel, Jalan Utara C, Petaling Jaya, Selangor, Malaysia
VIEW ON MAP
Schedule
Full-Time
Located Remotely?
N
Relocation?
N
Position Type
Non-Management POSITION SUMMARY...
...Responsibility
To efficiently handle inbound and outbound customer inquiries
Handle all customer inquiries coming from multichannel, including WhatsApp, calls, emails and Livechat
Provide Total Service to our value customers
To provide fast and timely...
Parcel Daily
Petaling Jaya
8 days ago
...industry, looking for the right people to be in their team. As a Customer Service Executive, you will act as a liaison, provide product/... ...via all relevant communication channels - incoming & outgoing calls/ digital engagement (social media & electronic channel)
Identify...
The Coffee Bean
Petaling Jaya
23 hours ago
...Be Our Executive, Customer Service
We are seeking a dynamic and customer-focused individual to join our team as a Customer Service Executive... ...s Future
Customer Service (60%):
To attend to incoming calls, messages, emails, enquiries from social media & website....
CompAsia
Petaling Jaya
7 days ago
Responsibilities:
Provide high-quality customer support through LiveChat and digital... ...Monitor communication channels such as call center, social media, and web enquiries,... ...-hoc tasks including market research and service quality audits to improve business.
Handle...
Optimum Solutions (Singapore) Pte Ltd
Petaling Jaya
8 days ago
...Job Responsibility
Customer Service (handle VOICE CALL, CHAT & EMAIL - Mandarin + English Speaking Market)
Understand customer enquiries and respond via applicable channels: email, chat, and voice call and ensure they are answered or routed through the appropriate...
KAALI HR SDN. BHD.
Petaling Jaya
8 days ago
...Customer Service and Attend to Enquiries
Receive customers’ enquiries (walk-in or via telephone) and provide the information required... ...education and healthcare. The group currently runs Sunway Medical Centre, which is one of the largest private tertiary hospitals in...
TIME's group
Petaling Jaya
23 hours ago