...and complaints within the turn-around-time.
-To provide first call resolution in an effective and timely manner.
-To handle... ...any related discipline.
-Experience in Customer Service/Call Centre/Credit Card Sales/ Banking or financial industry background will...
...Height
Salary : RM 3,000
Job Descriptio
Make outbound call to existing and new customers
Identify customers' needs, clarify... ...when required
Keep records of all conversations in our call centre database in a comprehensible way
Perform data entry and build...
Agensi Pekerjaan EPS Consultants Sdn Bhd
Kuala Lumpur
19 days ago
Featured
Call Centre- Service desk
Job Description
Call center - Service desk
This position will be supporting Australian customers to navigating the clients website to assist with issues such as booking appointment, refilling of subscriptions and general information...
Ambition
Petaling Jaya
12 days ago
Contact Centre Consultant - Inbound, Regional Cash Management - Business Call Centre Malaysia P[...]
...request, credit/debit advise, cheque details etc.
Capture customer interaction via 1 View and manual excel sheet.
Perform outbound calls for follow up and ad hoc operational needs.
Escalate pending customer issues (unresolved cases ) to team leader by end of day...
CIMB
Malaysia
5 days ago
...Permanent
Full-time
Shift and schedule
Monday to Friday
Location
Full job description
Sales Account Manager - Call Center
Responsibilities
Manage client accounts to ensure customer satisfaction and repeat sales
Conduct market research to...
Electcoms Berhad
Johor Bahru
2 days ago
...Patient Service (Call Centre) | Direct Contract | ~$2,500| Bukit Merah |#FJGE-FJ
Patient Service (Call Centre) | Direct Contract | ~$2,500| Bukit Merah |#FJGE-FJ
Work Days & Hours: Mon to Fri, Office Hours + Alt Sat, Half Day (8.30 am-12.30 pm)
Responsibilities...
RecruitFirst
Perak
2 days ago
...Responsible for handling incoming and outgoing calls to ensure customer’s queries, appointments and referral of services are answered professionally, in accordance with SingHealth Call Centre telephone standards.
Provide meticulous administrative support in the Call...
National Dental Centre Singapore
Perak
5 days ago
...Job Description:
To attend to inbound calls enquiries over various range consumer financial... ...1 year of working experience in Contact Centre and /or Consumer Financial Services (... ...24/7) which includes Public Holidays
Working Location: Bukit Jalil Call Centre Executive
Allegis Global Solutions Singapore Pte Ltd
Kuala Lumpur
more than 2 months ago
Job Description
Job Number 24069298
Job Category Rooms & Guest Services Operations
Location W Kuala Lumpur, No 121 Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position...
Job Number 24069298
Job Category
Rooms & Guest Services Operations
Location
W Kuala Lumpur, No 121 Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, Malaysia
VIEW ON MAP
Schedule
Full-Time
Located Remotely?
N
Relocation?
N
Position Type
Non-Management POSITION SUMMARY...
...The ideal candidate will provide supervision of the Call Centre operations. He/ she will train and motivate the team members to provide reliable, efficient and excellent services to our customers.
The role :
Operations Management
Work closely with regional...
Quantium Solutions Malaysia
Petaling Jaya
18 days ago
...Customer Service Officer (Call Centre) - Johor Bahru
Handle incoming/outgoing calls and emails within the targeted service levels
Act as the subject matter expert and provide coverage advice to customers on their enquiries
Work with inter-departments to resolve...
TIME's group
Johor Bahru
1 day ago
...enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc.
• Develops... ...Services our customers in order to grow share of the account.
• Executes and supports the company’s customer service standards.
•...
Marriott International, Inc.
Kuala Lumpur
1 day ago
...: 20/Dec/2023, 2:15:56 AM Unposting Date
Unposting Date
: Ongoing Role Responsibilities
~ Ensure prompt and timely call backs are made to clients as committed. Optimise the usage of Diallers and Lead management system to drive greater performance. Support...
Standard Chartered Bank
Petaling Jaya
4 days ago
...Hours Care (Education & Training)
To provide leadership in the development and daily operations and running of the Active Aging Centre (AAC), in line with the vision and mission of the Thye Hua Kwan Moral Charities.
To mentor, motivate and manage a team of AAC staff...
Thye Hua Kwan Moral Charities Limited
Perak
5 days ago
MYR 2,000 - 3,500 per month
...minimum SPM
Job scope:
- paper work
- student enrolment
- scheduling/timetable
- arrange appointments
- open and close centre
- customer service
Job requirements:
- minimum SPM holder
- Hardworking
- Eager to learn
- Well organised
-...
Apex Learning
Puchong, Selangor
21 hours ago
...At least Diploma or Degree in any field from a recognized college or university
Preferably 1 year of working experience in a call center and/or customer service role in the servicing industry.
Experience in handling international calls will be an added advantage...
Prudential Services Asia
Kuala Lumpur
20 days ago
...Type: Full-time
Shift: 9 hours shift between 8am to 12am
We are currently seeking a highly motivated and enthusiastic Inbound Call Center Agent who can fluently speak both Malay and English to join our team. As an Inbound Call Center Agent, you will be responsible...
U Mobile
Kuala Lumpur
a month ago
...'24
FROM RM 2500 / month
1. To assist me in running daily operation
2. School Fee collection and receipts
3. Marketing of centre
4. Yearly Plan ( Festivals events and fun activities of the centre)
6. Recruitment of New Enrolment
7. Managing teachers and helpers...
The Coffee Bean
Malaysia
5 days ago
...strategic plan to grow market share from their assigned accounts. Executes the overall account strategy for assigned accounts to generate... ...network to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Develops and implements...
Marriott International
Kuala Lumpur
3 days ago
...As the Retail Centre Manager, you will be the driving force behind our new shopping destinations. From daily operations to strategic planning, this role is your opportunity to lead a team dedicated to setting up two retail malls in Putrajaya.
Responsibilities:
Overall...
Nawawi Tie Leung
Putrajaya
3 days ago
...If you are looking to excel and make a difference, take a closer look at us…
Job Description:
Attend incoming calls and respond to customer’s queries and requests in a courteous and professional manner,provide appropriate solutions and alternatives
Providing high...
Juris Technologies Sdn Bhd
Petaling Jaya
3 days ago
...will include the following questions:
Which of the following statements best describes your right to work in Singapore?
How many years' experience do you have as a Centre Manager?
How much notice are you required to give your current employer?
#J-18808-Ljbffr
CBM Pte Ltd
Negeri Sembilan
4 days ago
...Responsible for Data Centre NOC operation - Oversee complex network components and are responsible for network management. They perform... ....
Partners with the Critical Environment team to plan and execute agreed power maintenance events.
Fosters a culture of customer...
Jones Lang LaSalle Incorporated
Johor Bahru
2 days ago
...Electrical Project Engineer - Data Centre
Full-time Who is Turner & Townsend? All over the world people are using buildings, infrastructure... ..., and onsite Discipline Project Safety, Coordination and Execution for your discipline. The candidate will have a minimum of 10...
Turner & Townsend Group
Johor Bahru
1 day ago
...collector agent in terms of productivity, service time, idle or not ready time on daily basis, ensure all collector agent do proper calling activity and reduce of wastage time.
-To involve in operation utilization reports, responsible for campaign management and...
...resources are properly allocated - priorities, leads distribution, Approved Rate (AR) & Average Order Value (AOV) gap.
Monitoring random calls to improve quality, minimize errors and track operation performance.
Monitor Revenue (validated & delivered), AOV and Delivery...
GLOBAL OUTSOURCING GROUP
Petaling Jaya
20 days ago
...platform, the company is poised for growth across SE Asia with respect to its development, operation, and management of a colocation data centre portfolio. Steered by a seasoned, cosmopolitan management team, the company combines deep knowledge across the real estate and data...
TIME's group
Malaysia
4 days ago
...Section Head of Operations, Contact Centre
Closing Date : 01/08/2024 Section Head of Operations, Contact Centre
** For registered candidates, please login to apply Life at U Mobile
We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving....
U Mobile Sdn Bhd
Kuala Lumpur
5 days ago
...Head of Brand Experience & Communications, Ikano Centres
Full-time Our portfolio of shopping centres are the hearts and hubs of our communities, creating a better everyday life for the 100 million visitors who visit us every year. Together with our IKEA stores, we...
Ikano-Retail
Petaling Jaya
3 days ago