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- ...minimize monetary losses.* Act as a checker & approver on daily transmission, fulfillment & representment documentations, rejected chargeback transaction, Issuing disputes transactions, liable/verification letter, GL entries from Customer Service/ Fraud department for...
Hong Leong Bank
Kuala Lumpur2 days ago - ...Petaling Jaya, Malaysia. The role requires 2-3 years of experience in finance, with responsibilities including compliance checks, chargeback monitoring, and report maintenance. Ideal candidates are self-starters with strong problem-solving skills, attention to detail,...
you.co
Petaling Jaya4 days ago - **Overview:** The Dispute and Chargeback Manager / Assistant Manager is responsible for overseeing the overall chargeback and dispute processes, ensuring timely and accurate resolution of cases, and minimizing financial losses due to chargebacks and disputes.**Key Responsibilities...
Ryt Bank
Kuala Lumpur19 hours ago - A leading financial institution in Kuala Lumpur seeks a Dispute and Chargeback Manager. You will ensure timely and accurate resolution of disputes, monitor relevant accounts, and draft SOPs. Ideal candidates will have at least 3 years of experience in dispute resolution...
Ryt Bank
Kuala Lumpur19 hours ago - ...various checks and reconciliations on a daily basis to ensure compliance with regulations. Assisting with filing and monitoring chargebacks. Review, analyze, and resolve chargebacks disputes efficiently and accurately Performing other financial adjustments for users...
YouTrip
Petaling Jaya19 hours ago - ...accuracy. -Perform monthly bank reconciliations and follow up on any discrepancies. -Prepare rental invoices and intercompany chargeback invoices in accordance with approved agreements and internal guidelines. -Coordinate and liaise with tenants on rental-...
- ...and drive corrective actions to improve service delivery. Manage Service Level Agreements (SLAs) and ensure accurate service chargebacks. Support SSC budgeting forecasting and P&L variance analysis. Ensure compliance with internal controls and regulatory standards...
- ...regulations, tax laws, and industry-specific requirements. Strengthen internal controls, especially around ticketing, refunds, chargebacks, and credit risk. Liaise with auditors, tax advisors, banks, BSP/IATA partners, and regulatory bodies. Business...
- ...administration Supervise billing personnel to ensure accurate, timely and compliant issuance of client invoices and internal chargebacks. Monitor billing and credit note request turnaround time to ensure adherence to service standards and client expectations....
- ...and control operating expenses, including review and approval of purchase requisitions and vendor invoices. Transfer Pricing and Chargebacks -Maintain and update the Transfer Pricing and Chargeback model. -Compute cost recharges to receiving Business Units...
- ...to-end regional risk operations for Malaysia and Singapore overseeing both in-house teams and BPO partners across onboarding AML chargebacks quality control and risk investigations. Be accountable for operational and business targets including service level agreement...
- ...maintain service standards for response time resolution and customer communication. Resolve complex cases including refunds returns chargebacks delivery delays and product issues. Develop SOPs scripts FAQs and escalation protocols. Train coach and evaluate the customer...
- ...frameworks, policies, and procedures across all three markets, addressing fraud, credit, liquidity, and operational risks. Fraud & Chargeback Management: Drive regional strategies for transaction monitoring, utilizing data analysis to detect emerging fraud trends and...
PT Mitrausaha Indonesia Grup
Kuala Lumpur3 days ago - ...matching of sales transactions against all payment gateways (e.g., Adyen), across multicurrency accounts. Analyse and process chargebacks, disputes, or refunds via gateways. Download, process, and reconcile batch settlements in multiple currencies. Investigate...
Pixlr Group
Subang Jaya1 day ago - ...practices rollout. Enable cost transparency across cloud/infrastructure environments and ensure accurate allocation tagging and chargeback/showback mechanisms. Identify right-sizing resource utilization and lifecycle optimization opportunities across compute...
- ...Funding Operations Leadership Lead and supervise the Funding Team ensuring timely processing of deposits withdrawals chargebacks and reconciliations. Monitor daily payment flows identify bottlenecks and resolve operational issues quickly. Ensure SLAs accuracy...
- ...contract management across the K3 Capital Group. What You'll Own: - Cloud FinOps: Azure Cost Management, tagging, showback/chargeback, reservations, and right-sizing across multi-cloud environments - Contract Lifecycle: Help to negotiate, manage, and optimise...
- ...multi-cloud environments (AWS, Azure, Alibaba Cloud) Work with finance teams to ensure accurate cloud budgeting, forecasting, and chargeback models Optimize storage, networking, and computing costs without impacting performance Leverage FinOps tools (AWS Cost...
EPS Consultants
Kuala Lumpur4 days ago - ...mainframe applications using COBOL, JCL, CICS, and DB2. Work on Cardlink modules for card issuance, authorization, settlement, chargeback, and reconciliation processes. Analyze business requirements and translate them into technical specifications. Perform...
Unison Consulting Pte Ltd
Kuala Lumpur1 day ago - ...vendor evaluation and selection process. To facilitate contract and SLA negotiations. To ensure all billings and internal chargeback are updated. To be the primary technical contact point for vendors. To establish effective and good working relationships with...
Unison Consulting Pte Ltd
Kuala Lumpur4 days ago - ...teams, including but not limited to Tech team, Compliance and Risk to ensure customer inquiries are resolved. Manage and update Chargeback and Dispute requests for both Merchants and Partners. Investigate and resolve customer issues, escalating complex cases to the...
Citcon
Malaysia3 days ago - ...Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too. ~ Strategic thinker with strong analytical and problem-solving skills ~10+ years of...
Teleperformance
Petaling Jaya4 days ago - ...Monitor and track daily payment transactions processed through the company’s platform. Handle incoming funds, refunds, and chargebacks in a timely and accurate manner. Prepare basic payment and reconciliation reports for internal tracking and review. Investigate...
Digital Treasures Center Pte. Ltd.
Malaysia2 days ago - ...เซีย Qualifications Minimum Skills to Hire: Candidates with Bachelor Degree in accounting, finance relevant with Fraud, Chargeback and Appeal Candidates with fraud manual review experience (at least 1-3 years): including reviewing user appeal document, user...
Teleperformance
Sabah3 days ago - ...reconciliation between subledger and general ledger for AR-related accounts. Investigate and resolve discrepancies in customer accounts, chargebacks, or deductions. Coordinate with sales and business teams on billing and collections matters. Assist in monthly and...
Lazada
Kuala Lumpur3 days ago - ...chain transactions with internal ledger and exchange systems. Banking & On/Off-Ramp Management Monitor deposits, withdrawals, chargebacks, and settlement cycles. Support bank account onboarding, KYC, and ongoing compliance documentation. Risk Management &...
BTSE
Malaysia19 hours ago - ...all payment transactions, coordinating closely with Finance and system teams. Analyze and process dispute‑related activities (chargebacks, representments, pre‑arbitrations, arbitrations, compliance cases) within card networks and payment schemes. Investigate rejected...
iFAST
Kuala Lumpur3 days ago
