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- ...service that recognizes them as important guests and that their benefits are received. Positively manage guests complaints and comments with follow-up and feedback to the Front Office Manager. Make sure all customer requests and queries are responded to promptly...
- ...-Social Media Management: Help manage and monitor the company’s social media channels, including posting updates, responding to comments, and analyzing performance metrics. -Campaign Support: Assist in planning, executing, and tracking marketing campaigns across...
- -Conduct LIVE hosting behind the scenes. -Plan out and moderate LIVE sessions, including the comment section. -Assist with scheduling LIVE sessions and hosts. -Manage product lineup for each LIVE session. -To ensure LIVE hosts adhere to the preset event...
- ...and focuses on continuous improvement. • Provides feedback to individuals in an effort to improve service performance. • Reviews comment cards and guest satisfaction results with employees. Managing Human Resource Activities • Supports a departmental...
- ...consideration the profit margins lined out in the hotel budgets. Liaise with banquet department and outlet manager on guests’ comments and follow up with necessary action. Constantly examine food supplies to ensure that they conform to quality standards stipulated...
- ...sleeping rooms and event revenue (catering and audio visual) for his/her groups. Conducting Human Resources Activities • Reviews comment cards and guest satisfaction results with employees. • Observes service behaviors of employees and provides feedback to...
- ...capturing and analyzing key data from entry questions to understand our audience better. ~ Actively engage with member posts and comments daily to spark conversations provide support and keep the community vibrant and active. ~ Monitor all member-generated...
- .... • To promote, explain and demonstrate the product clearly and attractively • To actively interact with the audience (answer the comments and questions) • To encourage purchases through promotions, vouchers and call-to-action • To maintain the brand's image and tone during...
- ...necessary. • Strives to improve service performance. • Sets a positive example for guest relations. • Assists in the review of comment cards and guest satisfaction results with employees. • Meets and greets guests. Conducting Human Resource Activities •...
- ...on and implement actions to make improvements to customer service. Positively deal with and learn from customer complaints and comments with follow-up and feedback to the Outlet Manager. Make sure all customer requests and queries are responded to promptly and effectively...
- ...creating and scheduling content for social media platforms (Instagram, TikTok, Facebook). -Monitor engagement and respond to comments/messages. -Support in planning promotional campaigns. 2. Content Creation -Assist in photo and video shooting for marketing...
- ...understand expectations and parameters. • Observes service behaviors of employees and provides feedback to individuals. • Reviews comment cards and guest satisfaction results with employees. • Participates in the development and implementation of corrective action...
- ...operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution. • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. • Evaluates if discipline teams are meeting...
- ...understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations. • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Managing and Conducting Human Resource Activities...
- ...entities. Assist with preparation of transfer pricing reports for entities within the Schlumberger group. Review and provide comments on benchmarking reports prepared by external consultants. Support tax audits (not limited to transfer pricing audits), with...
Schlumberger
Petaling Jaya15 hours ago - ...individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Reviews findings from comment cards and guest satisfaction results with F& B team and ensures appropriate corrective action is taken. • Reviews comment cards,...
- You will play an important role in -Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. -Exceeding customer expectation in terms of customer service and...
- ...leadership in guest hospitality exemplifying excellent customer service and creating a positive atmosphere for guest relations. Reviews comment cards guest satisfaction results and other data to identify areas of improvement. Shares plans with property leadership and...
- ...Responsibilities: -Handle customer inquiries, order-related issues, and product concerns via chat, DM, email, Shopee, and TikTok comment sections. -Ensure high levels of customer satisfaction by providing timely, polite, and solution-oriented responses. -...
- ...comfortable, safe and efficient transfer to and from their destinations. • Positively deal with and learn from customers’ complaints and comments, following-up and providing feedback to the Front Office management. • Make sure all customer requests and queries are responded...
- ...and focuses on continuous improvement. • Provides feedback to individuals in an effort to improve service performance. • Reviews comment cards and guest satisfaction results with employees. Managing Human Resource Activities • Supports a departmental...
- ...understanding of our products/services to provide accurate information and walkthroughs. Accurately record details of inquiries, comments, and actions taken within the CRM system. Identify and escalate priority issues to the relevant department or management team...
- ...Responsibilities: -Assist in setting up live-stream equipment and product displays before each session. -Monitor live chats, respond to comments, and help manage customer inquiries during live sessions. -Coordinate with the host and team to ensure a smooth live-stream...
- ...trends, memes, and viral moments. -Engage and Interact - Foster meaningful conversations with our online community and respond to comments. -Collaborate - Work closely with designers, video editors, and influencers to produce high-impact content. -Research and...
- ...and mechanical/electrical components to diagnose issues accurately. ~Doing report and the Body & Paint technical team professional comment of issues and symptoms on the vehicle for better understand what the vehicle problem is. ~ Inspect machines, engines,...
- ...voice and resonates with our target audience. -Monitor social media trends, engage with followers, and respond to inquiries and comments in a timely manner. -Content Creation: -Collaborate with the marketing team to brainstorm and develop visual and...
- ...directly with clients to understand their needs and tailor strategies accordingly. Community Engagement and Management -Respond to comments, messages, and customer queries in a timely and brand-appropriate manner. Data Analysis and Reporting -Monitor, track, and...
- ...products or services. Maintains customer accounts and records of customer interactions with details of inquiries complaints or comments. Communicates pricing shipping dates and appropriate order information to customer to ensure order fulfillment and satisfaction...
- ...goals to produce desired results. • Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous...
- ...engineering modeling analyses and simulations. Prepare responses or clarifications to Customers and/or other disciplines queries/ comments on technical matters. Use of appropriate tools. Collate gather and verify engineering input data. Analyses and explain...
