Search Results: 15,304 vacancies
...request, credit/debit advise, cheque details etc.
Capture customer interaction via 1 View and manual excel sheet.
Perform outbound calls for follow up and ad hoc operational needs.
Escalate pending customer issues (unresolved cases ) to team leader by end of day...
CIMB
Malaysia
1 day ago
...Customer Contact, Analyst page is loaded Customer Contact, Analyst
Apply locations Kuala Lumpur, MY-AIA Malaysia time type Full time... ...feedback received, where applicable.
Report results of welcome calls feedback and gap resolution to all business lines regularly....
AIA Hong Kong and Macau
Kuala Lumpur
1 day ago
...and other inquiries via phone calls including emails, mails,... ...Responsible to provide first contact resolution (FCR) when possible... ...respective unit or Customer Feedback Center for resolution and adhere to... ...Level (Fresh Grads) / Junior Executives specializing in Customer...
...service experience when attending to customers' request, inquiries and complaints within the turn-around-time.
-To provide first call resolution in an effective and timely manner.
-To handle customer inquiries in an efficient, courteous and professional manner....
...hotel communications, telephone, fax, mail, in a prompt, courteous and efficient manner, ensuring that guests feel welcome when they contact the hotel.
• Be up to date with information on facilities, attractions, places of interests, sights and activities in and around...
-Attend all inbound and outbound calls/ emails/ chats assigned within the expected timeline.
-Maximizing opportunities to upsell or cross-sell company products and services while ensuring efficiency and courteous to our customers.
-Identify and handle customer inquiries...
...Contact Center Manager Hello! Thank you for starting your application to Contact Center Manager
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Media Prima
Kuala Lumpur
1 day ago
* Gaji pokok RM2000
* Tidak melibatkan jualan
* Berkerja di dalam pejabat sahaja
* 5 hari seminggu (Isnin - Jumaat)
* Waktu Bekerja : 9.00am - 6.00pm
* Pejabat di kawasan Putra Square, Kuantan
* Kelulusan minima : Diploma
* Fasih Bahasa Malaysia & Bahasa Inggeris
* Boleh...
...a Design Manager to be part of our Data Center Business, based in our Kuala Lumpur, Malaysia... ...implementation.
Responsible for the execution of assigned work; meeting the Company's... ..., Suite 1200, Dallas, Texas 75201 , USA | +1.214.638.0145 | Contact us
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Jacobs
Malaysia
5 days ago
...the department to develop deeper, more scalable solutions.
Establish team goals and work with direct reports on strategies for executing, measuring progress, and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development...
TIME's group
Kuala Lumpur
5 days ago
...Contact Center Manager - Remote Work word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word...
Tenaga Nasional
Kuala Lumpur
1 day ago
...Job Code: SPE-SCM-COMM
Band: Level 08
Direct/Indirect Indicator:Indirect
Summary
Provide contact center support for clients on Indirect Procurement
Interact with clients to provide and process information in response to inquiries,...
...Section Head of Operations, Contact Centre
Closing Date : 01/08/2024 Section Head of Operations, Contact Centre
** For registered... ...Bot, and Case Management, alongside sales channels comprising Inbound Sales-Through-Service and Outbound Sales.
Key...
U Mobile Sdn Bhd
Kuala Lumpur
1 day ago
...Job Responsibility
Monitor large volume of inbound calls, livechats & emails on a daily basis
Provided regular updates to team leaders... ...Must have at least 1 yearsâ experience in QA - Contact Centre
Must able to communicate in English fluently
Above...
Telecontinent
Kuala Lumpur
10 hours ago
...Job Description:
Manage day-to-day call center operation of logistics/e-commerce business
Ensure smooth running of daily processes... ...Degree in any related field.
At least 2+ years' experience in a contact center, managing a team of at least 5 agents
Experience in...
Shopee
Malaysia
10 hours ago
Job Responsibility
Handle general inquiries via Voice and Non-voice channel
Making appointments on behalf of the customer
Provide accurate information (medical-related)
Working timing
~ Rotational shift basis
~4 - 5.5 Working days (including Saturday & Sunday...
Telecontinent Sdn Bhd
Kuala Lumpur
10 hours ago
...Type: Full-time
Shift: 9 hours shift between 8am to 12am
We are currently seeking a highly motivated and enthusiastic Inbound Call Center Agent who can fluently speak both Malay and English to join our team. As an Inbound Call Center Agent, you will be responsible...
U Mobile
Kuala Lumpur
10 hours ago
Requirements:
• Bachelor’s degree or equivalent diploma.
• Dynamic leader with experience and passion for managing large and diverse teams across multiple
workflows in afast-paced environment, able to deal with rapid change and ambiguity.
• 8+ years of experience...
...Position: Banking, Executive Contact Centre
Company: Banking & Finance
Working Hours: Shifts Arrangement
Salary: up to RM 2,80... ...result driven.
Job Purpose:
Answering and responding to inbound calls for services, enquiries according to specified Practice and...
TIME's group
Kuala Lumpur
1 day ago
...Job Responsibility
Responsibilities
Maintain and develop internal support and call center quality standards
Review a subset of support agentsâ conversations (calls, emails, chat, etc) on Klaus
Assess support interactions based on internal standards
Accompany...
Envo Bpo Services Sdn Bhd
Petaling Jaya
10 hours ago
