Search Results: 6,575 vacancies
...).
-Possess SPM / STPM / Diploma / Degree in related fields.
-Minimum of 1-2 years of customer service experience in a contact centre environment.
-Excellent verbal and written communication skills.
-Strong interpersonal skills and the ability to build...
...and a high quality telephone servicing facility to customers (agents and policyholders) by meeting and exceeding their expectation.... ...maintain cost effective management
Customer – Plan and organize Contact Center (CC) activities to meet and exceed customer standards...
...in shift pattern from Monday - Sunday.
SPM Holders with passes/ credits in BM, Maths and English.
We are a single point of contact to respond to customer inquiries and feedback on billing and account related matters, based in Petaling Jaya (across the road LRT...
...Section Head of Operations, Contact Centre
Closing Date : 01/08/2024 Section Head of Operations, Contact Centre
** For registered candidates, please login to apply Life at U Mobile
We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving....
Job Responsibility
You will be responsible for generating calls to potential customers with the main goal to achieve your sales target!
Perform outbound sales calls to existing and potential customers.
To explain product/services to customers in details and convert...
...degree is preferred.
A minimum 3 - 4 years experiences in hospitality industrial is preferred.
A minimum 1 – 2 years in leading a contact center team
Language proficiency in English and Bahasa Melayu (both read, verbal and written).
Customer service experience...
...improvement on fatal errors
Work closely with call center team leader and provide them with feedbacks on strength and weakness of their agents and to recommend ways to improve performance
Preparing reports for daily / weekly / monthly agent performance & hold call...
...solutions and alternatives
Providing high quality service to achieve customer satisfaction by resolving customer queries at first contact where possible.
Personalize service by cross selling and up selling products and services that are suitable for customers....
...now at
; JOB REQUIREMENTS:
-Bachelor's Degree/Diploma in any related discipline.
-Experience in Customer Service/Call Centre/Credit Card Sales/ Banking or financial industry background will be an added advantage. However, fresh graduates are also welcome to...
...part of this journey!
BAT KL IS LOOKING FOR AN ENGAGEMENT CENTRE AGENT
SENIORITY LEVEL Non- management
FUNCTION GBS Marketing... ...years of working experience, preferably in engagement centre / contact centre.
~ Customer/Consumer service experience with inbound/...
...Join our family today.
Together, we'll make travel better.
What you'll be doing :
Supports the Manager, Global Contact Centre with overall tasks and responsibilities to ensure operations are handled seamlessly, overseeing the team, set KPI's and ensuring...
Main purpose of job
The main purpose of a Section Head is to lead and supervise BPO Contact Centre Inbound and Outbound Section. To lead the staff and operation into achieving a higher standard in accordance to the SLA. Has the ability to work well between the Unit and...
...Contact Centre Business Executive (Petaling Jaya)
Position: Contact Centre Business Executive
Intake: April 2024
Employment Type: 6 to 12 Months Contract (Renewable based on performance & attendance)
Working Location: Bandar Sunway, Selangor
Working Day/ Hour...
...calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been...
...customers' needs.We are currently seeking ambitious individuals to join our Wealth and Personal Banking (WPB) team in the role of Contact Centre Service & Sales Representative 1 , working together with colleagues to display HSBC Values and achieve Vision to become the...
Job Responsibilities
. Assist with providing solutions to inbound customer inquiries through effective problem solving and decision making
. Develop and apply thorough knowledge of practices and procedures to accomplish team goals
. Assist immediate manager with...
???? Join the Excitement at Berjaya Times Square, Kuala Lumpur! ????
Position: Inbound Call Center Agent
Location: Berjaya Times Square, Kuala Lumpur
Job Type: Full-time
Shift: Embrace a 9-hour shift between 8 am to 12 am for ultimate flexibility!
Are you ready...
Last Updated on 27 Mar '24
Expiring on 25 Apr '24
UP TO RM 3500 / month
We’re looking for a #contactcentretrainer with leadership skills and the holistic ability to create on-demand training plans according to current needs. Apply today if you find joy and satisfaction...
...Sports Direct Malaysia is currently looking for Customer Service Contact Centre Manager to join our growing team.
Malaysia marks the first direct retail investment in Asia through a joint venture partnership with Malaysian owned MST Golf Group of companies, a well-...
MYR 1,800 - 2,200 per month
To provide prompt personalized service to call-in enquiries and feedback from customers.
· To deliver accurate information and efficient service in answering request, providing information and resolving issues on services for customers.
· To ensure completion of coordination...