Get new jobs by email
- ...likes to give back, so you'll also have three charity days allocated to support a cause that matters to you. About you: As a CSM Team Lead, you will play a pivotal role in leading and motivating a team of CSMs and Onboarders, to ensure customer satisfaction, retention...
The Access Group
Kuala Lumpur12 days ago - Responsibilities •A client facing role to provide sales support to Private Wealth Client Advisors, and as a backup to unavailable CAs (leave, training, illness, in client meetings). •To confirm trade execution with clients and to either input trades into Avaloq system...
Maybank
Kuala Lumpur16 days ago - Responsibilities Managing a team of Client Services Managers (CSMs) that provides sales support to Private Wealth Client Advisors. Reporting directly to Head, Private Wealth Malaysia. This is a client-facing role. Key responsibilities include, but are not limited...
Maybank
Kuala Lumpur16 days ago - A technology firm in Malaysia seeks a Customer Success Manager to ensure customer satisfaction and retention for its products. The role involves onboarding new clients, managing relationships, and addressing customer queries. Ideal candidates will have 5-8 years of experience...
Disprz
Malaysia4 days ago - A prominent business management software provider is seeking a Customer Success Manager - Engagement Specialist in Kuala Lumpur. This role involves designing customer engagement campaigns, particularly for email and in-app messaging, to drive product adoption. Ideal candidates...
The Access Group
Kuala Lumpur3 days ago - A tech company in Kuala Lumpur seeks a Customer Success Manager who will oversee a portfolio of merchant accounts. Responsibilities include executing contract renewals and driving account expansion. The ideal candidate has 2–3 years of experience in sales or account management...
StoreHub
Kuala Lumpur5 days ago - A leading software provider is seeking a Customer Success Manager for their payroll division in Kuala Lumpur. This role involves acting as a primary point of contact for customers, identifying upsell opportunities, and collaborating with internal teams. Ideal candidates...
The Access Group
Kuala Lumpur1 day ago - A leading software provider in Kuala Lumpur seeks a Digital CSM - Retention Specialist to manage customer cancellation requests and improve retention rates. The role involves engaging with customers, executing retention strategies, and requires 3+ years of experience in...
The Access Group
Kuala Lumpur5 days ago - ...communication skills • Ability to foster trust, accountability, and ownership within the team Nice to Have • Certified Scrum Master (CSM) or other Agile certifications • Experience with Agile tools like Jira and Confluence • Background in software development or...
- ...offering and plan performance Project manage the annual renewal process, working cross-functionally with the Benefit Advisor, Sales, CSM, Support, Implementation, and Account Operations teams Autonomously execute special projects related to PEO benefits and managing...
- ...industry ~ Proven experience in managing IT digitalization and transformation initiatives, considered a strong added advantage ~ PMP, CSM & ACP Certifications will be an added advantage ~ Strong analytical, problem-solving, teamwork and communication skills ~ Good...
- ...barriers to ensure bp's business activity can be conducted securely, wherever the opportunities arise. The Country Security Manager's (CSM) role exists to deliver risk management expertise and specialist security consultant to all relevant businesses in Malaysia and...
bp
Kuala Lumpur2 days ago - ...applications. ~Strong JavaScript (ES6+) skills and familiarity with AngularJS/ServiceNow UI frameworks. ~Understanding of core ITSM/CSM modules (Case, Incident, Problem, Change, Request, Knowledge Management). ~Excellent problem-solving skills, clear written and...
- ...data integration, API management, and DevOps practices. ~ Excellent communication and stakeholder management skills. ~ Preferred Certifications ~ PMP, CSM, ITIL, or equivalent. ~ Experience with AI/ML platforms and data governance frameworks is a plus....
- ...Employment Type: Full-time Reporting To: Chief Revenue Officer (CRO) Role Summary We are looking for a Client Success Manager (CSM) to support business growth by acting as the primary client engagement and relationship entry point for targeted customers....
- ...Project Management, IT or related field (B.Sc) ~3+ year(s) experience in Software Industry with minimum 1 year with leadership role ~ CSM Certifications will be an added advantage ~ Strong analytical, problem-solving, teamwork and communication skills ~ Good...
- ...Assist Supervisor in 5S implementation RTM HQ ● To assist Admin make daily checking attendance and route drivers/ riders. ● To assist CSM in verifying driver’s POD validity daily. ● To assist CSM in handling RDO. ● Collect documents for RTM Department at Warehouse. ●...
- ...primary authority on platform health, ensuring that all custom applications, integrations, and module deployments (ITSM, ITOM, HRSD, CSM) align with the Common Service Data Model (CSDM) and industry best practices. Lead the design and implementation of ServiceNow orchestration...
- ...for this role include: Must have valid PMP certification or PRINCE2 Practitioner Certification with active serial number. Holding CSM and CSPO will be an added advantage. Degree in Information Technology, Computer Science, Computer Engineering, Project Management,...
AvePoint
Kuala Lumpur5 days ago - ...email or face to face. Travel may be required as per the job requirements. ITPL, PMP Certifications Scrum master experience and CSM or Safe Agile certified Domain experience in banking and Insurance Additional Skills: Excellent customer interfacing...
Infosys
Kuala Lumpur9 days ago - ...field. Experience: Minimum 4 years in software project management and implementation. Certifications: PMP or Scrum Master (CSM/PSM) is mandatory. Niche Knowledge: Prior experience in ITSM, ITAM, or ITOM deployment is highly preferred. Methodology:...
Avows IT Outsourcing Sdn. Bhd
Kuala Lumpur9 days ago - ...Required Qualifications Bachelor of Science degree in architecture, engineering, or an equivalent technical field; Master's degree, CSM, and PMP are a plus. 5+ years running large scale technical programs. Exceptional organizational, verbal, and written...
Oracle
Kuala Lumpur12 days ago - ...retrospective sessions. Preferred Certifications PMP, PRINCE2, PgMP or equivalent. Agile/Scrum certifications such as CSM. ITIL 4 Foundation. Competency Strategic thinking combined with strong execution discipline. Advanced planning,...
DHL
Cyberjaya, Selangor11 days ago - ...Certifications (Nice-to-have) Project Management Professional (PMP) or PRINCE2 certification. Agile or Scrum certification (e.g., CSM, PMI-ACP). ITIL Foundation certification is a plus. Key Competencies & Skills Project Management Tools Proficient in...
Radii Global Sdn. Bhd
Kuala Lumpur16 days ago - ...Environment) to communicate confidently and competently with customers Effective Customer Engagement Skill profiency (Hybrid CEM, CSM, CEM Situational, ECiP, Engaging Customers with FuE etc.). Knowledgeable across the 7 Hybrid CEM steps and 33 behaviors. Able to execute...
Boehringer Ingelheim
Kuala Lumpur17 days ago - ...design process and tools such as AutoCAD, CATIA. SolidWorks, any equivalent 3D modelling. Well versed in stress analysis simulation, CSM-Computational Solid Mechanics. Good Knowledge in Sustainability, IR4.0, Digitalization and Automation. Good Knowledge in...
GKN Aerospace
Johor17 days ago - ...consistency and delivery within defined SLAs. What You’ll Do: ~Execute repeatable technical and operational tasks supporting advisory, CSM, and PM workstreams. ~Prepare and deliver technical assessment reports, performance checks, and environment reviews. ~Ensure...
- ...development experience. Technical Skills Strong expertise in the following ServiceNow modules: Customer Service Management (CSM) HR Service Delivery (HRSD) Service Portfolio & Project Management (SPM) Proficiency in: JavaScript, Glide APIs, Flow...
Wilhelmsen group
Kuala Lumpur18 days ago - ...time. ~ Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements. ~ ITPL, PMP Certifications ~ Scrum master experience and CSM or Safe Agile certified ~ Domain experience in banking and Insurance...
Infosys Limited
Kuala Lumpur19 days ago - ...They are looking to hire a Customer Success Manager to manage to join their team in Johor, Malaysia. The Customer Success Manager (CSM) is responsible for onboarding, retaining, and growing our customer relationships. A key component of this role involves managing,...
First Point Group
Cyberjaya, Selangor3 days ago
