...Job Description
Job Number 24076006
Job Category Engineering & Facilities
Location Aloft Langkawi Pantai Tengah, Lot PT 701,... ...proper supplies, equipment and uniforms.
Ensuring Exceptional Customer Service
• Empowers employees to provide excellent customer...
...rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate...
...additional products, supplies, or equipment. Inspect work areas and tools/equipment to ensure conformance to company standards. Notify Engineering of spa/salon maintenance and repair needs.
Assist management in hiring, training, scheduling, and motivating and coaching...
...rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate...
...on the overall property financial goals and objectives.
• Manages to achieve or exceed budgeted goals.
Ensuring Exceptional Customer Service
• Attends meetings and communicates with executive, peers, and subordinates as an effort to improve quality of service....
...and Entertainment Staff.
Serves as liaison with all departmental leaders to coordinate event details, to ensure a high-quality customer experience.
Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event...
...expectations and parameters.
• Communicates critical information to the beverage staff regarding each event.
Ensuring Exceptional Customer Service
• Provides excellent customer service.
• Interacts with guests to obtain feedback on product quality and service...
...understand expectations and parameters.
• Monitors alcohol beverage service in compliance with local laws.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by...
...• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
Ensuring Exceptional Customer Service
• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.
• Improves...
...property financial goals and objectives and managing to achieve or exceed budgeted goals.
Ensuring and Delivering Exceptional Customer Service
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and...
...understand expectations and parameters.
• Monitors alcohol beverage service in compliance with local laws.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by...
...brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department....
...proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.
CANDIDATE PROFILE
Education...
..., forecast and work plan, implementing them effectively.
• Lead in all key property issues including capital projects, customer service, and refurbishment.
• Ensure all decisions are made in the best interest of the hotels and Hilton.
•...
...best practice standards. The Role
Your responsibilities will include:
Prepare structural layouts and details based on the engineer's design
Check architectural and structural drawings and prepare required PT concept drawings based on the engineer's design...