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- ...SPEEDHOME, SPEEDRENO, or SPEEDFIX, tackling challenges across our core services. Team up with CRM and AI tools to deliver seamless customer experiences. Collaborate with your team lead to streamline SOPs and close operational gaps. Create real impact by making...
- ...About You! To manage and resolve customer complaints, disputes, and dissatisfaction cases in a professional, timely, and effective manner. This role requires close coordination with internal departments and, when necessary, external bodies such as tribunals or legal...
- -Provide ongoing technical support to customers via telephone and email regarding product-related issues. -Utilize strong interpersonal and communication skills to manage customer frustrations and effectively resolve issues. -Assess the customer’s level of technical...
- ...update CRM • Ensure clear, accurate communication and timely follow-ups • Meet SLAs, maintain professionalism, and ensure high customer satisfaction • Stay updated on processes, policies, and escalation procedures [Apply now at ; JOB REQUIREMENTS: • Candidate...
- -Customer Inquiry Management: Oversee the handling of customer inquiries through various channels, including phone, email, and social media. Ensure prompt and accurate responses to address customer needs and concerns. -Issue Resolution: Act as a liaison between customers...
- ...that the people in our organisation reflect and understand the customers we exist to serve. With over 100,000 employees across 130... ...various activities to ensure customer satisfaction and smooth execution of the end-to-end shipment lifecycle by building a strong...
- What You'll Be Doing as a Customer Service Intern: -Be the Friendly First Point of Contact: You’ll be the one greeting customers via phone, email, or chat—making sure their first impression is a great one. -Solve Real Problems in Real Time: Help customers with...
- We are seeking a proactive and customer-focused intern to join our Customer Service team. As a Customer Service Intern, you will gain hands-on experience in delivering exceptional service to our customers, assisting in resolving inquiries, and supporting the team in maintaining...
- To provide premium support to clients. This support is provided by phone and email which includes direct contact with customer and support partners. • Act as the point of contact for service requests and queries from users of copiers, printers, and scanners • Ability...
- Responsibilities: • Answering questions about a company’s products or service • Delivering information about a company’s products • Customer service inquiries • Generating sales leads that develop into new customers • Identify and assess customers’ needs to achieve...
- • Handling all inbound calls, chat and email pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. • Exceeding customer expectation in terms of customer service and accurate information. •...
- ...occasionally (applicable only when MKN/KKM SOP open up) -Statistics report [Apply now at ; JOB REQUIREMENTS: - Education Background : Diploma/Degree - Experience : 1- 2 years of experience in customers service role - Require Skill : Customer oriented and meticulous
- ...typing skills/keyboards , good with figure Responsibilities: ~Mission: In charge of managing orders, monitoring execution and treating customers' requests to meet service commitment and improve customer satisfaction. 1. Manage Order & delivery ~Captures, records...
- ...situations right. Requirements: Degree Holder. Fresh grads with a warrior spirit are welcome, but 1-2 years in collections, customer service, or conflict resolution is a huge plus. Fluent in Bahasa Melayu and English. Mandarin is a powerful bonus. A natural...
- ...fluently Strong communication & problem-solving skills Customer service experience is a PLUS! Willing to work on a shift basis... ...are welcome! Scopes: WE'RE HIRING: CUSTOMER SERVICE EXECUTIVE TELECOMMUNICATION Industry | ️English & Mandarin Speakers...
- RESPONSIBILITIES: -Technical Consultation: -Collaborate with sales teams to understand customer requirements and objectives. -Provide expert advice on technical solutions that align with customer needs. -Identify and communicate the technical features...
- ...vehicle ownership ecosystem that is driven by technology and data. Join us in our mission to deliver unparalleled peace of mind to customers throughout their pre-owned vehicle ownership experience. At CARSOME, we are guided by values that prioritize our customers,...
- ...vehicle ownership ecosystem that is driven by technology and data. Join us in our mission to deliver unparalleled peace of mind to customers throughout their pre-owned vehicle ownership experience. At CARSOME, we are guided by values that prioritize our customers,...
- -Execute day to day account operations activities such as processing transactions, issue and verify invoices, payment vouchers, cheque... ...calls while maintaining professional throughout interactions with customers or potential clients. -Assist with any other Operational...
- ...Key Responsibilities: a. Order Processing and Management: Receive and process customer orders accurately and promptly. Ensure all customer orders are verified for accuracy, including pricing, product specifications, and delivery timelines. Coordinate with...
