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  •  ...a strong focus on employee experience, customer success, and continuous innovation....  ...post-go-live support. The role involves managing the full project lifecycle-including planning...  ...Job descriptions Lead end‑to‑end implementation of HCM solutions (Core HR, Payroll,... 

    Monroe Consulting Group

    Malaysia
    14 days ago
  • MYR 64,800 - 72,000 per year

     ...clients. The company is known for its innovative services and commitment to delivering excellence in technology implementation. Job Description ~Manage end-to-end implementation of SaaS solutions, ensuring timely delivery and client satisfaction. ~Collaborate with... 

    Michael Page International Sdn Bhd

    Kuala Lumpur
    15 hours ago
  • MYR 144,000 - 180,000 per year

    ~Lead customer operations in a fast-paced industrial environment. ~Drive proactive service...  ...and delivery timelines. ~Identify and implement process improvements using data and KPIs...  ...A successful Customer Service Manager should have: ~Degree in Business Administration... 

    Michael Page International Sdn Bhd

    Kuala Lumpur
    2 days ago
  •  ...responsibilities: Work with Vendor Management Inventory (VMI)/ (sell in to distributor...  ...Product Development (NPD) in Indirect Customers to ensure speed to market of New Innovations...  ...in service provider’s warehouse Implement and/or maintain First In First Out (FIFO... 

    Colgate-Palmolive Company

    Selangor
    1 day ago
  •  ...to smile...every single day.   Overview: As the Customer Development Manager, you are responsible for achieving sustainable growth in...  ...format, shelf pricing (regular and promoted), promotion implementation vs. plan, share of shelf and planogram, POP placement vs... 

    Colgate-Palmolive Company

    Selangor
    1 day ago
  • 你会做什么(核心:照顾客户 + 跟进进度) 成为客户主要联系人:日常沟通、整理问题,技术问题由团队支持。 跟进资料与时间表(每月对账、报税/审计关键节点),避免拖延。 用简单清单/表格记录与提醒客户交文件(我们一起把清单做起来)。 协调内部同事(审计/税/会计/秘书),推动事项按时完成。 每周做一次简短进度更新(用Excel/Google表格/任务工具——会教)。 收集常见问题,一起沉淀为简单“话术/清单/小指南”(从零开始搭建)。 发现客户需要的额外协助(记账、薪资、系统培训),转交同事跟进。 我们...

    AL ACCOUNT MANAGEMENT

    Butterworth, Pulau Pinang
    3 days ago
  •  ...frictionless connection between them and their customers through our multi-product ecosystem...  ...to grow, Tarro is seeking a Product Implementation Specialist to join our team. This role...  ...deadlines. -Collaborate with peers, managers, and cross-functional teams to share... 

    Tarro

    Bangsar, Kuala Lumpur
    4 days ago
  • 你會做什麼(核心:照顧客戶+ 跟進進度) 成為客戶主要聯絡人:日常溝通、整理問題,技術問題由團隊支援。 跟進資料與時間表(每月對帳、報稅/審計關鍵節點),避免拖延。 用簡單清單/表格記錄與提醒客戶交文件(我們一起把清單做起來)。 協調內部同事(審計/稅/會計/秘書),推動事項按時完成。 每週做一次簡短進度更新(用Excel/Google表格/任務工具-會教)。 收集常見問題,一起沉澱為簡單「話術/清單/小指南」(從零開始搭建)。 發現客戶需要的額外協助(記帳、薪資、系統訓練),轉交同事跟進。 我們在找...

    AL ACCOUNT MANAGEMENT

    Butterworth, Pulau Pinang
    3 days ago
  •  ...and maximize performance. Job Description The Customer Success Manager will manage a portfolio of clients using HubSpot’s CRM, marketing...  ...Guide clients through onboarding and ensure successful implementation of HubSpot tools. Provide ongoing support and training... 

    Insidea

    Kuala Lumpur
    8 days ago
  •  ...Summary: The Customer Service Manager is responsible for overseeing and leading the customer service team, including oversea CS Teams...  ...swift and satisfactory resolution. Develop and implement strategies to improve overall customer satisfaction and... 
    Remote job

    Hunters International Sdn Bhd

    Kuala Lumpur
    7 days ago
  • Key Responsibilities: 1. Mengurus dan menyelenggara sistem CRM syarikat, memastikan data pelanggan sentiasa tepat, lengkap dan selamat. 2. Merancang dan melaksanakan program penglibatan serta kesetiaan pelanggan untuk meningkatkan kepuasan dan mengekalkan pelanggan...

    TROPICA BEAUTY SDN. BHD.

    Kuala Lumpur
    2 days ago
  •  ...technology solutions for the F&B industry. Through Tabsquare's solutions, restaurants can efficiently manage orders, process payments, and effectively engage with their customers. TabSquare assists partner restaurants in driving higher sales, streamlining operations, and... 

    Tabsquare

    Kuala Lumpur
    10 days ago
  •  ...movement, and order fulfillment. -Lead the customer service team to ensure timely,...  ...and after-sales support. -Develop and implement standard operating procedures (SOPs) for...  ...operations and customer service team. -Manage budgets, resources, and vendors to... 

    Mypickleball

    Kota Damansara
    9 days ago
  • -Lead and supervise the customer service team to deliver excellent service. -Manage event and program registrations, inquiries, and follow-ups. -Handle escalated...  ...and resolve them efficiently. -Develop and implement customer service policies, standards, and... 

    Wealth Mastery Academy (WMA)

    Seputeh, Kuala Lumpur
    21 days ago
  •  ...MA / MBA Degree, preferably in Business Management or Marketing Management. ~7+ years of...  ...experience in business planning and implementation (including project management). ~ Proven...  ...Vacancy description Customer Development Lead the annual customer... 

    Royal FrieslandCampina

    Petaling Jaya
    16 days ago
  •  ...line with brand guidelines and marketing objectives. Automation Program Management: -Implement and manage marketing automation programs to deliver personalized and timely emails to our customer base. -Segment email lists effectively for targeted campaigns based... 

    Esthetics International Group

    Shah Alam
    13 days ago
  •  ...efficiency, they are seeking a Shipping Manager to oversee and optimize their supply...  ...warehouse management, shipment coordination, customs declaration and compliance with Licensed...  ...Monitor warehouse space utilization and implement efficiency measures. Enforce safety,... 

    Agensi Pekerjaan Minde Group Sdn Bhd

    Senai, Johor
    22 days ago
  •  ...our future. Job Description The Senior Executive, Customer Success (CS) is a key role within the Customer Success team. This...  ...KEY RESPONSIBILITIES Client Services: Independently manage and ensure high quality and timely products/services delivery to... 

    The Nielsen Company

    Petaling Jaya
    8 hours ago
  •  ...Malaysia  State/Province: Kedah  City:  Kulim  General Overview Functional Area:OPS - Operations Career Stream:CPM - Customer Program Management Role:Analyst SAP Short Name:ANA Job Title:Customer Program Management Analyst Job Code:ANA-OPS-CPM Job Level:Band 07... 

    Celestica International Inc.

    Kulim, Kedah
    10 days ago
  •  ...together. Here are the responsibilities: -Prior experience in managing and resolving clients’ issues and inquiries in a professional...  ...with the clients throughout the program to increase customer efficiency. -To respond to inquiries in a timely manner and maintain... 

    HASBUL BROTHERS SDN. BHD.

    Cyberjaya, Selangor
    2 days ago
  •  ...regular program tracking meetings with the customer & internal account team members to...  ...guidance from more experienced team members, manages current & planned programs to achieve...  ...performance relative to targets.  ~Develops & implements plans to address problem areas.  ~... 

    Celestica International Inc.

    Johor Bahru
    2 days ago
  •  ...between supplier, internal and external customers -Troubleshoot operational related...  ...regional and global teams in designing and implementing customs brokerage solutions and IT...  ...REQUIREMENTS: Requirements: -Minimum 5 years management experience -Familiar with the... 

    Hiredly X

    Subang Jaya
    4 days ago
  •  ...About the role:  As a Senior Treasury Consultant (TMS Implementation), you’ll contribute to a critical component of our success. While...  ...capabilities. Support internal teams as Pre-sales, sales, customer support, as needed. What you will need: Bachelor's Degree... 

    FIS

    Kuala Lumpur
    a month ago
  • About MoEngage MoEngage is an insights-led customer engagement platform trusted by 1,350+...  ...is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples...  ...our products and services ~Develop and implement client retention strategies to ensure long... 

    MoEngage

    Kuala Lumpur
    more than 2 months ago
  •  ...with the support of a multifunctional Customer Focus Team (CFT) coordinate the delivery...  ..., adherence to contract agreements and manage scope creep to maintain expected/quoted...  .... ~Monitor and ensure EC teams timely implementation of ECO and communicate cost impact to customers... 

    Celestica International Inc.

    Senai, Johor
    13 days ago
  •  ...best in class support through the evaluation of customer loyalty and oversight of regional customers. Typically manages a larger number of smaller sized accounts...  ...distribute methods of best practices, May develop and implement new methods of best practices Participate in... 

    Equinix

    Kuala Lumpur
    more than 2 months ago
  •  ...Malaysia  State/Province: Kedah  City:  Kulim  General Overview Functional Area:OPS - Operations Career Stream:CPM - Customer Program Management Role:Manager 1 SAP Short Name:MG1 Job Title:Customer Program Manager 1 Job Code:MG1-OPS-CPM Job Level: Band 09... 

    Celestica International Inc.

    Kulim, Kedah
    3 days ago
  •  ...finds purpose in solving real-world, high-stakes problems for our customers. We learn and grow together in a supportive and inclusive...  ...customer health, remove adoption blockers, mitigate churn risk, and manage escalations – addressing challenges with urgency, empathy, and... 

    Kegmil

    Johor
    8 days ago
  •  ...operational costs and enhance productivity through the implementation of efficient processes and policies. -Address customer issues with the team, devising strategies to...  ..., and industry developments. -Assist management in ensuring logistics partners meet the... 

    Hiredly X

    Selangor
    a month ago
  •  ...change, the ability to retain existing customers and attract new ones is critical. As a...  ...The opportunity We are looking for Managers to join our leading Customer Consulting...  ...and workshops Lead in the design and implementation of customer-centric solutions that... 

    Ernst & Young

    Kuala Lumpur
    23 days ago