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...Job responsibilities
To address all customer complaints / disputes in a timely manner... ...the issues in a timely manner to higher management when required
Monitor customer feedback... ...5-8 years of working experience in the related field is required for this position....
...We are looking for an experienced customer relationship manager to be responsible for engaging
with key customers by building and preserving trusting... ...relationship management, account management, or a related field within the telecommunications industry is typically...
...analyzing results;
Develop and implement customer care policies, procedures and regulations... ...customer complaints;
Coordinate and manage customer service projects and initiatives... ...:
Diploma or Bachelor Degree in related field;
At least 5 years of solid experience...
...JOB PURPOSE
Support the VP, Employee Relations in managing end-to-end line advisory, disciplinary proceedings, industrial court matters, performance improvement plan, employee’s welfare, union management, policy and guideline reviews and risk/compliance requirements...
...The Position:
~ The Customer Success Manager (CSM) ensures a smooth on-boarding and integration process and life cycle management... ...~ Attractive Salary.
~ Performance related bonus on a quarterly basis for confirmed staff.
~15 days...
...results-oriented and a team player?
With 15,000 customers in over 15 countries, StoreHub's mission is... ...to embark on, keep reading!
The Investor Relations (IR) Lead will play a pivotal role in supporting the CEO's management and cultivation of our diverse investor...
...and labour sales through effective utilization of 3-in-1 as a management tool.
Ensure prompt submission of well documented special service... ...and multitasking environment.
Good understanding of customer segmentation and demographics.
Ability to interact with all...
...Job Responsibility
Daily monitor and reply to customer inquiries appropriately across all E-commerce platforms to ensure a reliable... ...platforms.
To carry out ad-hoc duties assigned by the Management from time to time
Job Requirements
Min SPM / Fresh graduate...
...dynamic and diverse team includes staff of 16 nationalities.
About the role:
We are seeking a dynamic and proactive Customer Support Manager to join our Customer Support team, based in Kuala Lumpur, Malaysia. The chosen candidate will be responsible for overseeing...
...Responsibilities:
Manage day-to-day operations at Counter including:
Inventory management: Monitor movement of inventory, order... ...management
POS/invoicing, self-collection of online purchases
Customer service
Booking of in-store facilities
Lead and manage...
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...Job Responsibility
To efficiently handle customer enquiries.
To provide fast and timely solutions to all customer related problems.
To ensure customer satisfaction... ...company's service standards.
Effectively manage large numbers of incoming messages
Handle...
...To efficiently handle inbound and outbound customer call inquiries.
To provide fast and timely solutions to all customer related problems.
To ensure customer satisfaction... ...'s service standards.
Effectively manage large numbers of incoming calls
Handle complaint...
...warranty period)
Job Requirements
The Customer Serviceâs role is focussed to attend to... ...âs feedback and requirements
mainly related to services of our products and... ...Orientation and a series of product training by Manager & CEO.
Benefits would include :We...
Job Responsibility
Job Requirements
Job Benifits
Annual leave and sick leave
Bonus
KWSP and SOCSO
Medical benefit
Yearly Increments to upgrade your basic salary yearly & improve your lifestyle.
Career Progression opportunities - you maybe able to...
Job Responsibility
Job Requirements
Job Benifits
EPF, SOCSO included
Bonus
Triple pay on public holiday
Birthday Leave
Annual Leave Up to 24 days
Dental Claim
Medical claim & body check up
Paternity leave
Maternity leave
Marriage leave...
...Job Responsibility
Handle customer inquiries via phone, email, and live chat in a professional and courteous manner.
Provide accurate... ...and verbal.
Previous experience in customer service or a related field is preferred.
Strong problem-solving abilities and...
Job Responsibility
Job Requirements
Job Benifits
Annual and medical leave
Open Culture
Personal development opportunities
Career advancement opportunities
Working hours: Monday to Friday, 10AM to 7PM
Strategic office location, accessible via MRT...
...Job Responsibility
Manage and lead a team of customer service representatives, providing guidance, coaching, and support to ensure high performance... ...Degree in any field.
~2+ years of experience in related fields is required.
~ Experience leading, inspiring and...
...The Role
Reporting into the Head of Contact Services/Customer Support, the Customer Relations Specialist is responsible for handling customers'... ...responsible for identifying and escalating potential issues to management and working with other teams to resolve customer...