Customer service analyst jobs in Pelabuhan Klang, Selangor

 ...shipping agencies, freight forwarders, and trade regulators. - Leverage in-depth knowledge of freight forwarding operations and customer service(CS) processes to ensure the smooth execution of international shipments. - Provide senior management with actionable... 

 ...shipping agencies, freight forwarders, and trade regulators. - Leverage in-depth knowledge of freight forwarding operations and customer service(CS) processes to ensure the smooth execution of international shipments. - Provide senior management with actionable... 

 ...receiving areas. -Performs delivery arrangement. -Ensure customer requirements are met and takes corrective actions in case of...  ...incidents and ensures resolution of incidents. -Support Customer Service in the incident and exception management resolution. -... 

Requirements: Minimum 5 years of experience in logistics, freight forwarding, or customer service. Strong interpersonal, communication, and problem-solving skills. Proven ability to multitask and manage client expectations under pressure. Proficiency in Mandarin... 

 ...Overview About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services...  ...that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work... 

 ...Singapore, Malaysia and so on. In addition to the core teaching services, Think Academy is committed to organizing educational events,...  ...UNESCO since 2019). The Student Advisor, functioning as a Customer Service Representative, is a remote, contract role that requires... 

 ...company selling consumer electronics such as TV gaming monitors, aircon, and ceiling fans. Being part of PRISM+’s elite team of customer service professionals entails excellent problem-solving, communication (both written and oral), and interpersonal skills. As the... 

 ...requires staying closely connected with the Singapore team to handle customer inquiries, ensure satisfaction, and oversee smooth operations...  ..., TikTok , and Shopee to provide excellent customer service. Follow-up on all customer requests to ensure the brand provides... 

 ...Job Description Provide quick, accurate, and friendly service to customers via phone, email, or chat Meet and exceed customer service metrics such as customer satisfaction, resolution time, and quality assurance Take ownership and responsibility to get tasks... 

 ...Remote Customer Service Representative – Join Our Team! Boss Security Screens is hiring remote Customer Service Reps to assist homeowners with scheduling, product questions, and support. If you’re a great communicator who enjoys helping people, we’d love to hear from... 

Requirements: Minimum 5 years of experience in customs clearance, freight forwarding, or related logistics operations. Solid understanding of import/export documentation, customs procedures, and relevant regulatory requirements. Strong leadership, communication... 

 ...Contract to perm) Schedule: Monday- Sunday (Rotational) (2 days off) Job Scope: Attending to inbound calls only and assisting customers inquiries pertaining credit cards. No Sales and out bond call required. Ad-hoc assignments or tasks assigned by Supervisor.... 

 ...is your mission   Provide excellent support experience to customers via all relevant communication channels. Identify customer's...  ...Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance... 

 ...Mandarin and English . · Ideally, candidates will have previous experience working within a technical support environment/customer service environment, delivering front-line service directly to customers, preferably within an international company.   Responsibilities... 

 ...Description We are seeking a Customer Service Agent to join our team in Kuala lumpur. In this role, you will be responsible for providing exceptional support to our customers, ensuring their inquiries and issues are resolved efficiently. This position is ideal for candidates... 

 ...A Customer Service Associate's role is to handle all incoming inquiries via all media channels both inbound, chat and email tickets. Duties and Responsibilities: Open and maintain customer accounts by recording account information Resolve product or service problems... 

 ...Develop, review and distribute daily, weekly and monthly performance and service reports and make recommendations to the Project Manager to maintain the agreed service levels to customers Establish work procedures and processes that support the company and departmental... 

• Lead and motivate a team of Customer Service Executives • Monitor daily team performance and service level metrics  • Conduct coaching, feedback sessions, and performance evaluations  • Handle escalations and ensure timely resolution of customer issues  • Liaise with... 

 ...If interested, Kindly share your CV at [HIDDEN TEXT]/ +60 392123374 Role: Customer Service Location: Subang, Jaya Exp: MIn 1 Year/Freshers/Fresh graduates can also apply Education: Min SPM *Only Immediate joiners can apply Salary Offer: RM2,400 KPI... 

 ...Job Details:   Role: Customer Service Support Coordinator Role Type: Initial 12 months and Extendable Contract through Optimum Infosolutions – KL, Malaysia Job Location: Bandar Utama, First Avenue, Petaling Jaya, Selangor Other allowances: Fixed Shift allowances... 

 ...dedicated and proactive IT Support Technician to join  as IT Service Desk Analyst.  This role requires rotational 16 * 5 support operations...  ...tickets. Collaborate with team peers to provide best-in-class customer service for aligned task. Provide first-line support for... 

 ...Responsible for providing application development and support services to meet AIA's business needs. . Review document(s) including...  ...documentation as necessary (for example, new connector or customized connector) to ensure development work and compliance to Change... 

 ...Job Descriptions: Answer incoming calls from IBM customers to log a problem ticket. Arrive to post on time and ready to work assigned...  ...etiquette. Address customer issues, assuring that contract service levels and objectives are met. Receive inbound and make... 

 ...The Day-to-Day Requirements ● Respond to customer inquiries and provide first contact resolution of customer issues via Facebook, 'X',...  ...account information. The Must-Haves ● 2+ years of Customer Service experience – Social Media background is preferred ● Tech-... 

 ...RESPONSIBILITIES: * Respond to customer queries in a timely and accurate way, via chat  * Identify customer needs and help customers use specific features * Update our internal databases with information about issues and useful discussions with customers *... 

 ...Description We are seeking a motivated Customer Service Agent to join our team in Southeast Asia. This role is ideal for freshers/entry-level candidates who are eager to start their career in customer service. As a Customer Service Agent, you will be the first point... 

DUTIES AND RESPONSIBILITIES To assist the candidate with all aspects of the testing process from registration to test delivery. To interface between candidates, clients, and test sites in a professional and efficient manner Follow company guidelines in issuing Promo Codes...

 ...company has been ahead of the industry by providing consulting services for Japanese companies in Southeast Asia for the past 10 years,...  ...now entering a stage where it is necessary to further promote customer retention, build long-term relationships with customers, develop... 

 ...Job Description Position: Customer Service Agent - Level 1 Job Type: Contract (12 Months Renewable) – 24/7 - Rotational shift CURRENTLY WORKING WITH BANKS OR FINTECH Companies!!!! ABLE TO JOIN IMMEDIATELY OR LESS THAN 1 Month JOB RESPONSIBILITIES : Provide... 

 ...Job Responsibilities: Deliver outstanding customer support through live chat, email, and inbound/outbound phone calls to ensure a smooth and satisfying customer experience. Respond to customer queries promptly, providing accurate details about product features,...