...The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based... ...is expected to project a professional company image through various communication channels.
Customer Service, Email, Communication
...is expected to behave as an extension of the brand and take care of our customers to the fullest of their capabilities. If needed, seek help to ensure that we embody the best professional service we can offer our customers.
You are expected to be a team player, capable...
...innovate and create strong connections with our customers. We strive to ensure all our people... ...administration to meet the business needs and service level.
Provide 1st and 2nd level operational database support.
Assist and respond promptly to incident, investigate...
...The Service Advisors (SA) will provide customer service support to Client Customers'
requests for information related to items including, but not limited to, post order support, delivery
information, payment information, product pre-orders, product pre-screening...
...This is a strategic customer-facing role responsible for platform adoption success achieved by driving adoption efforts and building strong customer relationships. You will be a trusted advisor and thought-leader responsible for helping customers realize business outcomes...
...Customer Complaint Operations is a global team responsible for for investigating and solving complaint tickets related to and caused by payment related issues.
The CCO lives the values of our client which are: -
1. Responsibility : The CCO represents the client...
...The Customer Success Specialist (CSS) will povide the best customer experience by understanding and fully grasping requests, inquiries and complaints from our customers, making them feel valued and glad to have consulted the company
The CSS will be the primary contact...
...Healthcare - Medical Application Support & Assistant or equivalent.
Scopes:
Demonstration of ultrasound products at customer sites/ hospitals and at conferences/ trade... ...developing sales, marketing, and customer service strategies and market intelligence.
Responsible...
...structures, and business processes to streamline core operations' service delivery.
Assist in proposal development, as requested.
Actively expand... ...Reduction
Manufacturing & Distribution Optimization
Customer and Marketing Strategy
Innovation
Established client...
...be working closely with CSA (Contractual Service Agreements) portfolio operation managers... ...proactively with contract managers and customer facing teams, in taking actions to resolve... ...Additional Information
Relocation Assistance Provided: No
#LI-Remote - This is a...
...automation/control to ensure the design meets customer, budget, schedule, contract, and... ...sales backing with providing technical assistance to tendering
Qualifications / Requirements... ....
Excellence in Customer Service
Commercial awareness.
Ability and...
...resolutions/approvals.
Contribute to process improvements to enhance productivity and improve service.
To participate in project initiatives and assignments.
To assist ad-hoc tasks assigned by Supervisor/Management as and when required.
Qualifications...
...and yearly financial statements and disclosure notes.
Process customer deposits and withdrawals.
Perform bank/broker... ...reporting with the authorities such as MAS, ACRA, IRAS, etc.
Assist in management reporting including financial analysis and propose...
.... Manage day to day activities to ensure customer service standards are met.
. Monitor and walk the floor to ensure resources are always optimised and daily service targets are met.
. Perform service reviews with team to ensure quality, efficiency and compliant...
.... Handle inbound calls from our commercial service centre hotline, addressing enquiries pertaining to business account transactions.... ...preferably with work experience in a Contact Centre, Banking or Customer Service environment.
. Fresh graduates or candidates without...
...as-built status by using BIM Modeling, AutoCAD, Revit, etc.
Assist Project Engineers, Project Managers, etc. at all levels.
Plan... ...for use in construction.
Generate complete Combined Services Drawing (CSD) and Combined Builders Works Drawings (CBWD)
Ensure...
...infrastructure for automated material handling systems for our customers in the APAC region. You have a strong background in IT infrastructure... ...to grow to a specialized or manager role within the service or project execution department.
Your department
The APAC project...
...registrar and webhosting company. They provide the world's largest services platform for entrepreneurs around the globe and are on a... ...come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. They...
...This role serves in a sales capacity and communicates with both customer and carrier contacts. Responsible for building and maintaining... ...relationship, assessing client specific needs, promoting and selling the services and maintaining sales goals and objectives.
Customer...
...retrofit & upgrades programs implementation, and performing required services capability assessments.
. Demonstrating high level of... ...capability of the channel partner.
. Developing and cultivating customer relationships across the region. Travel and meet with new &...
...Southeast Asia. Across all clients and sectors, we believe great customer experiences create greater impact. That elevating the human... ...system
Responsible for coordinating the delivery of professional services to clients. This includes overall planning, organizing,...
...AGS has been showing a consistent growth over its 12 years of service in the IT industry.
We target to bring this growth to the next... ...with technical staff and other internal colleagues to meet customer needs.
Arrange and participate in internal and external client...
...automation, intelligent character recognition, chatbots/virtual assistants and artificial intelligence.
The eam leverages the power... ...:
Focus on the delivery of client work and lead a cross-service line team for major deliverables and projects. In addition, Managers...
...by cultivating individual and team strengths drive outstanding service, quality and stakeholder value, often through a mix of large cross... ...distribution focusing on strategy, sustainable margin, customer value creation/loyalty, and customer experience transformation...
...related risk mitigation measures, contract audits, contracts deployment, implementing changes in contract deployment process
Assistance with the creation of new contract templates and improving current templates to meet business needs
Managing contract template...
...modules, including Incident Management, Change Management, Problem Management, Service Catalog, CMDB, and others.
• Perform technical analysis, configuration, integration, and customization of ServiceNow platform components.
• Collaborate with stakeholders to gather...
...by cultivating individual and team strengths drive outstanding service, quality and stakeholder value, often through a mix of large cross... ...distribution focusing on strategy, sustainable margin, customer value creation/loyalty, and customer experience transformation...
...stakeholders.
Calculate and file corporate income tax returns in compliance with Singaporean tax laws and regulations.
Coordinate and assist with annual financial audits.
Ensure compliance with accounting standards, regulatory requirements, and financial best practices...
...management skills.
Work with Learning & Transformation to arrange appropriate training program for existing team members to enhance servicing skill.
Work with service coach to review training decks and quizzes to ensure that they are current and accurate for training...
...with internal parties on issues for resolutions/approvals.
Contribute to process improvements to enhance productivity and improve service
To participate in project initiatives and assignments.
Qualifications
Diploma or Degree in Business Administration,...