Search Results: 24,290 vacancies
26676 | Customer Services & Claims | Professional | [[custPositionClusterCSB... ...other inquiries via phone calls including emails, mails, faxes... ...unit or Customer Feedback Center for resolution and adhere to... ...assignments assigned by the management as and when required....
MYR 2,000 - 3,000 per month
...Responsibility:
Call existing customers and conform orders
Explain about our products and benefits.
Update Excel File
Update CRM... ...Conform Order and collect Address for Delivery by Courier services.
Focus on sales quantity and collect the address for delivery...
...will provide supervision of the Call Centre operations. He/ she will... ..., efficient and excellent services to our customers.
The role :
Operations Management
Work closely with regional HQ... ...of experience working in a call center environment.
Excellent spoken...
...digital transformation of energy management and automation. Our... ...and qualification of the Field Service Representatives, EcoExperts and... ...training capacity of the training center with respect of the... ...services operations, anticipate customers training related needs, and develop...
...Responsibility
Monitor large volume of inbound calls, livechats & emails on a daily basis... ...regular updates to team leaders, managers and Clients on quality metrics by... ...improvement plan.
Compliance for the customer service team.
Applying calibration & coaching...
...Job Responsibility
Handle general inquiries via Voice and Non-voice channel
Making appointments on behalf of the customer
Provide accurate information (medical-related)
Working timing
~ Rotational shift basis
~4 - 5.5 Working days (including Saturday &...
...Job Description:
Manage day-to-day call center operation of logistics/e-commerce business
Ensure... ...smooth running of daily processes to meet service commitment level
Assists with... ...service mind with the ability to handle customer's complaint and inquiry
Good...
...etiquette (professional, confident and patient)
Handle incoming customer enquiries over the telephone
Identify cause of problems and... ...Referral program (Reward provided - T&C Applied)
Customer Service, English, Telephone etiquette, Problem Solving, bahasa malaysia...
...Job Responsibilities:
- Provide full spectrum of customer service support to merchants and key accounts across the region, including but... ...Singapore
- Resolve any enquiries/complaints effectively via calls/emails/instant messages etc, in a timely and efficient manner...
...you – so we can deliver extraordinary solutions for a better tomorrow, together.
We would like to welcome a Design Manager to be part of our Data Center Business, based in our Kuala Lumpur, Malaysia Office. Main duties:
Manage all technical aspects of designs for...
...Customer Service Officer (Call Centre) - Johor Bahru
Handle incoming/outgoing calls and emails within the targeted service levels
Act as the subject matter expert and provide coverage advice to customers on their enquiries
Work with inter-departments to resolve...
...The incumbent will manage the complete sales order cycle including all post-sales activities. You will work closely with the Operations and Sales teams to serve customers by providing product and service information while resolving product and supply chain issues effectively...
...bonus as the candidate will interact with customers from diverse backgrounds.
-... ...education in Hospitality/Tourism/Hotel Management Sports Science and Management or an equivalent... ...experience in related fields such as retail, services, hospitality is preferred but fresh...
...Responsibilities
Maintain and develop internal support and call center quality standards
Review a subset of support agentsâ... ...explain feedback with agents in regular meetings
Analyze all customer service metrics (e.g. CSAT, FRT, QS) and how the support teamâs...
...Executive, Customer Service (E-Commerce)
We are the leading secondary devices solutions provider... ...administration matter i.e inbound calls, WhatsApp text, Online Chat and Emails... ...merchant bank, support Operation & Sales managers daily administration issues and etc....
...empathetic, and professional attitude toward customers at all times. Responding promptly to... ...on the efficiency of the customer service process. Ensure customer satisfaction and... ...rotational) Used zendesk or other CRM/ ticket/call management tool Strong US accent Strong speaking...
Featured
Call Centre- Service desk
Job Description
Call center - Service desk
This position will be supporting Australian customers to navigating the clients website to assist with issues such as booking appointment, refilling of subscriptions and general information...
...Customer Service Executive – Korean speaker
Supporting Country:
Korea
Location:
Malaysia... ...Job Description
RESPONSIBILITIES - Manage of all kind orders, ensuring correct... ...- work closely with the Shared service Center (SSC) for immediate order issue resolution...
...Financial Center Assistant Manager - Fleming Island Financial Center page is loaded Financial Center... ...:
• Experience in financial services and knowledge of financial services industry... ...• Bilingual skills.
Skills:
• Customer Service Management
• Performance Management...
...or the status of an application.
Customer Experience Manager
The Customer Experience Team defines... ...solutions for our network of Contact Centers. We contribute to craft the product... ...1+ years leading teams in a customer service environment demonstrating great...