...The ideal candidate will provide supervision of the Call Centre operations. He/ she will train and motivate the team members to provide reliable, efficient and excellent services to our customers.
The role :
Operations Management
Work closely with regional...
Quantium Solutions Malaysia
Petaling Jaya
21 days ago
Featured
Call Centre- Service desk
Job Description
Call center - Service desk
This position will be supporting Australian customers to navigating the clients website to assist with issues such as booking appointment, refilling of subscriptions and general information...
Ambition
Petaling Jaya
15 days ago
...Sports Direct Malaysia iscurrently looking for Customer Service Contact Centre Manager to join our growing team.
Malaysia marks the first direct retail investment in Asia through a joint venture partnership with Malaysian owned MST Golf Group of companies, a well-established...
Sports Direct
Petaling Jaya
2 days ago
...been assigned.
-Manage existing client accounts to ensure customer satisfaction for customer retention and repeat sales.
-Review... ...findings to management to further improvement of the service we are providing.
-Maintain customer relationship, by providing...
...closer look at us…
Job Description:
Attend incoming calls and respond to customer’s queries and requests in a courteous and professional manner... ...solutions and alternatives
Providing high quality service to achieve customer satisfaction by resolving customer queries...
Juris Technologies Sdn Bhd
Petaling Jaya
1 day ago
...Responsibilities:
-To ensure customers are consistently receiving high quality and efficient service, such as first contact... ...Response to inbound and outbound calls in a professional manner and providing... ...field (Helpdesk or Call-Centre) is an added advantage for...
...Responsibilities:
To ensure customers are consistently receiving high quality and efficient service, such as first contact... ...Response to inbound and outbound calls in a professional manner and providing... ...field (Helpdesk or Call-Centre) is an added advantage for this...
The Coffee Bean
Petaling Jaya
1 day ago
...Job Responsibility
As a Customer Success Specialist, you are the... ...improvement.
Contribute to service quality by offering feedback and... ...interaction, ensuring that every call and email is a chance to... ...support/ customer service/ call centre, or a relevant degree for fresh...
Talentspothub Management Consulting Sdn. Bhd.
Petaling Jaya
22 days ago
...knowledge of clients' products, services and policies, you are responsible to assist customers with inquiries and request for assistance... ...-around-time
Document all call information and coordination... ...with other members of the call centre, other departments and business...
Across Asia Assist (M) Sdn. Bhd.
Petaling Jaya
23 days ago
...Job Responsibility
Provide exceptional customer service by addressing inquiries, resolving problems, and ensuring customer satisfaction... ...interactions through various communication channels, including phone calls, email, messenger, and web apps live chat.
Assist...
Puzzle Planet Sdn Bhd
Petaling Jaya
2 days ago
...To troubleshoot and guide customers according to solution process... ...knowledge base to solve incidents and service requests (e.g. Password resets... ...satisfaction with individual call
Requires ability to... ...skills
Preferably contact centre working experience background...
Telecontinent Sdn Bhd
Petaling Jaya
23 days ago
...Job Responsibility
Communicate Customer Enquiry via Whatsapp, Social Media, Phone Calls.
Handle Delivery order and Packaging.
Handle Complaints/crisis... ...Birthday celebration
Learning, Production, Customer Service, adaptation , Multitasking, Teamwork, Communication...
cake tella
Petaling Jaya
15 days ago
...Key Responsibilities:
Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising... ...To exceed customers' expectations in terms of customer service & accurate information.
Work in a team to achieve the required...
...Job Responsibility
Customer Service (handle VOICE CALL, CHAT & EMAIL - Mandarin + English Speaking Market)
Understand customer enquiries and respond via applicable channels: email, chat, and voice call and ensure they are answered or routed through the appropriate...
KAALI HR SDN. BHD.
Petaling Jaya
7 days ago
...Teleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia.... ...) certified.
Responsibilities:
Deliver prompt customer support via various channels (calls, email, live chat) with professionalism and efficiency...
TIME's group
Petaling Jaya
4 days ago
Responsibilities:
Provide high-quality customer support through LiveChat and digital... ...Monitor communication channels such as call center, social media, and web enquiries,... ...-hoc tasks including market research and service quality audits to improve business.
Handle...
Optimum Solutions (Singapore) Pte Ltd
Petaling Jaya
19 days ago
Job Description (JD)
• Answering emails and phone calls from customers professionally and
responding to customer inquiries and complaints... ...' satisfactory
• To implement the transaction banking services to customers within SLA
• To independently manage stakeholders...
Optimum Solutions (Singapore) Pte Ltd
Petaling Jaya
10 days ago
...Responsibility
To efficiently handle inbound and outbound customer call inquiries.
To provide fast and timely solutions to all customer... ...ensure customer satisfaction by providing excellent Customer Services.
To be constantly guided by company's service standards....
JOYCE COUTURE LTD
Petaling Jaya
15 days ago
...Responsibility
To efficiently handle inbound and outbound customer inquiries
Handle all customer inquiries coming from multichannel, including WhatsApp, calls, emails and Livechat
Provide Total Service to our value customers
To provide fast and timely...
Parcel Daily
Petaling Jaya
19 days ago
D19482-Customer Service Advisor – Voice Support (Native Japanese):
Overview
The Customer Success... ...enquiries received via inbound phone call and email channels.
The CSS will be... ...Communication, or any related field
• Call centre experience is not a 'must' but would be...
DSS Software Solutions Sdn Bhd
Petaling Jaya
a month ago
...media and by phone
Relaying extensive product information to customer
Filling customer records, including contact information,... ...and writing reports based on customers feedback on products and services
Providing customer with clear instruction to resolve issues...
Mom Worldwide (M) Sdn. Bhd.
Petaling Jaya
26 days ago
...description
Our portfolio of shopping centres are the hearts and hubs of our... ...centres under Ikano Centres. The Head of Customer Experience & Digital leads the long-term... ...Experience in a shopping centre, retail, service-related industry or creative brand agency...
IKEA
Petaling Jaya
3 hours agonew
...: Full Time
No of Vacancies
: 20
Min. Qualification
: Primary/Secondary School
Company Detail
Job Title
Customer Service Representative
Number of Vacancies:
20 Vacancy
Company Name:
Brand Ambassador
Address:
SUNWAY MENTARI, BANDAR...
classifiedAds.my
Petaling Jaya
2 days ago
...Customer Service Specialist page is loaded Customer Service Specialist
Apply locations Malaysia
Selangor : Imazium, No. 8, Jalan SS 21/37 time type Full time posted on Posted 2 Days Ago job requisition id 31085262 JOB DESCRIPTION:
PRIMARY FUNCTION
Responsible...
Abbott Laboratories
Petaling Jaya
4 days ago
...The result We're transforming performance and efficiency for customers across the globe, giving them the vital edge in their markets.... ...sales from the existing customers and new customers through below services: 1. Service Contract 2. Spare Part 3. System Change Orders 4....
Swisslog
Petaling Jaya
6 days ago
Responsibilities :
- Respond to customer inquiries within the designated timeframe
- Handle... ...our support channels
- Provide suitable service recovery, support, and recommendations to... ...Services field, with an advantage of call center experience
- Possess good presentation...
...Sports Direct Malaysia is currently looking for Customer Service Team Leader to join our growing team.
Malaysia marks the first direct retail investment in Asia through a joint venture partnership with Malaysian owned MST Golf Group of companies, a well-established...
Frasers Group
Petaling Jaya
3 days ago
...Job Responsibility
Daily monitor and reply to customer inquiries appropriately across all E-commerce platforms to ensure a reliable and consistent customer experience, aligned with best practices
Assisting customers with the ordering process, including order placement...
Keyn International Group Sdn Bhd
Petaling Jaya
23 days ago
...extension of the brand and take care of our customers to the fullest of their capabilities. If... ...that we embody the best professional service we can offer our customers. You are expected... ..., Banking and Finance industry.
~ Call center experience is preferred.
~ Decision...
...Rate (AR) & Average Order Value (AOV) gap.
Monitoring random calls to improve quality, minimize errors and track operation... ...appropriate call scripts/sales promotions/campaigns to attract customers.
Monitor team KPI, give direction on which part that need to...
GLOBAL OUTSOURCING GROUP
Petaling Jaya
23 days ago