...Customer Service Officer (Chinese Speaking)
[REMOTE] Your new role
To assist the Customer Service / Marketing Department to implement after-sales support service
Proactively identify clients' needs and development
Maintain good relationship with existing and...
Recooty
Kuala Lumpur
2 days ago
...and execute promotional campaigns and pricing strategies.
Customer Service Executive Responsibilities:
Address customer inquiries promptly... ...:
*Please note that this position is open exclusively to Chinese as the job requires communication in Chinese.
If you're a...
TIME's group
Johor Bahru
3 days ago
...Job Responsibilities:
- Provide full spectrum of customer service support to merchants and key accounts across the region, including but not limited to Hong Kong & Singapore
- Resolve any enquiries/complaints effectively via calls/emails/instant messages etc, in a...
KPay
Kuala Lumpur
4 days ago
...Executive, Customer Service (E-Commerce)
We are the leading secondary devices solutions provider in Asia. Our aim is to improve the affordability of smartphones and reduce high levels of e-waste globally, by encouraging a new habit of reusing smartphones and other devices...
Fairview International School
Malaysia
3 days ago
...Customer Service Operation Analyst page is loaded Customer Service Operation Analyst
Apply locations Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur time type Full time posted on Posted 3 Days Ago job requisition id JR24050315 We are a leading financial services provider...
Manulife Insurance Malaysia
Kuala Lumpur
2 days ago
...Main Tasks:
Providing assistance to customers, resolving issues effectively, processing... ...internal teams, and continuously improving service delivery
Job Description:... ...and written communication skills, both in Chinese and English
Ability to convey information...
...Klook
We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer... ...Care to be a part of this revolution?
About our team:
Our Customer Experience Team helps customers get the perfect travel experiences...
Klook Travel Technology Limited
Kuala Lumpur
2 days ago
...industry leader to design the next generation of breakthroughs
THE FUTURE IS WHAT WE MAKE IT.
Senior Customer Support Management Professional (Aftermarket Service Manager)
Kuala Lumpur, Malaysia
Start your career by making an impact and real connections with...
Honeywell International Inc.
Kuala Lumpur
7 hours ago
主要任務：
為客戶提供協助，有效解決問題，準確處理訂單，維護詳細記錄，與內部團隊合作，持續改善服務交付
職位描述：
客戶互動：
透過即時聊天及時回覆客戶詢問
以專業和同理心的方式處理和解決客戶投訴。
提供有關產品、服務和政策的準確資訊。
訂單處理：
協助客戶下單、追蹤和取消訂單。
根據公司政策處理退貨和換貨。
文件:
維護準確、詳細的客戶互動和交易記錄。
記錄重複出現的問題並向對應部門報告。
客戶教育：
向客戶介紹產品功能、促銷和使用情況。
提供有關自助服務選項...
...include:
Provide professional and friendly service through our email and live-chat channels... ....
Translate client's product into Chinese.
Be given the tools to do so easily,... ...Profile
This project requires:
Customer support experience in a fast-paced environment...
...The Reservations Customer Service Representative is responsible for providing overall reservations and related support to customers via phone, email, or fax. Processes transactions, prepares correspondence, and fulfills customer needs to ensure customer satisfaction....
...ins/cancellation/push outs.
Support Customer's RMA & other RMA related FA support.... ...Support and/or Inside Sales.
# Customer Service process knowledge, passionate in delighting... ...Model N, Oracle
# Fluent in English & Chinese in both oral and written
# Must...
Duties and Responsibilities:
-Responsible for sales and marketing administrative and coordination work in the office.
-To support the marketing team by follow up and coordination on all sales matters including documentation, sales processing with related departments...
...growing one-stop digital asset financial services platform with over $10 billion in assets... ...and serve both institutional and retail customers across Asia and Europe.
Our mission... ...Fluent in written and spoken English and Chinese to effectively communicate with customers...
Matrixport
Kuala Lumpur
3 days ago
MYR 102,000 per year
...incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable... ...information by using the right methods/tools
Meet personal/customer service team sales targets and call-handling quotas
Ideal Profile...
...Customer Service Specialist (Immediate Hiring)
Job Type Onsite full-time job
Area Global Internet/ IT
Working Days 5 working days... ...Customer Service Qualifications
SPM degree or above, fluent in Chinese and English, Cantonese ability and computer background are...
TIME's group
Kuala Lumpur
4 days ago
MYR 2,500 - 2,800 per month
...Description
Provide introductory information to prospective and new customers.
Respond promptly to customer's inquiries via phone, email,... ...manner.
Provide accurate information about products and services to customers.
Collaborate with other departments to ensure...
Bayapay Sdn Bhd
Subang Jaya
1 day ago
MYR 5,400 - 5,500 per month
...Job Title: Customer Support Location : Cyberjaya Selangor, Malaysia
Duration : Permanent (1 Year)
Language : Mandarin/Cantonese & English
Note: 5 days per week (any 2 days off), Permanent night shift
Roles & Responsibilities:
Provides meaning-for-meaning...
Jsan Consulting Sdn Bhd
Cyberjaya, Selangor
1 day ago
...Location
Full job description
Responsible:
Interface with customers via phone call and emails to attend to their general enquiries... ...Ensure quotations are valid and up-to-date and understand the service requirements from the customers.
Verification of the...
Quanterm Logistics Sdn Bhd
Shah Alam
7 hours ago
...E-mel
Working among a shared services team supporting customers across Asia Pacific, the Customer Service Specialist is focused on meeting the demands / requirements of both internal as well as external customers.
PRINCIPAL ACCOUNTABILITIES:
· Effective day to...
Future Electronics
Kuala Lumpur
1 day ago
...The SPM Manager provides overall service relationship governance and acts as the Customer’s trusted partner to provide oversight of the services provided by the provider. The SPM is accountable for developing and executing a service strategy that will provide outstanding...
HCLTech
Kuala Lumpur
1 day ago
...Executive, Customer Experience & Services
Administrative Assistants (Administration & Office Support)
The Executive, Customer Experience &... ...proper grammar.
A willingness to learn.
Preferred Chinese speaking
Work Location: Ipoh, Perak Registration No....
TIME's group
Ipoh
7 hours ago
...Proficient in conducting telephone conversations with customers
- Develop prospects from current... ...English, however having ability to speak mandarin/chinese will be advantageous.
-Previous experience in a customer service/sales role is added advantage.
-The...
...filed are rectified in timely manner.
Responding promptly to customer inquiries and feedback in tactful and timely manner.... ...interacting with purchasers to ensure maximum satisfaction with company services
Oversee the hiring and training of other customer service staff...
Reading
Kuala Lumpur
7 hours ago
...Add expected salary to your profile for insights
To process customers' order as per the various requirements and process flow, accurately... ...location.
Monitor and follow-up with Sales, Technical Service and Customers to ensure traceability at all times.
Ensure continual...
TIME's group
Kuala Lumpur
1 day ago
...Work area: Customer Service Location: Malaysia, Employment type: Full time Job ID: 7281
Job purpose
The primary role of the Customer Service Manager is to manage the overall performance of Customer Service team to achieve the teams KPIs, build good relationships...
Sea-lead
Malaysia
2 days ago
Description 我們正在尋找一位積極主動、以客戶為中心的個人加入我們的團隊,擔任客戶成功專家。成功的候選人將在確保我們的客戶實現其目標並獲得對我們的產品或計劃的積極體驗方面發揮關鍵作用。如果您熱衷於建立關係、幫助個人實現個人發展成長和提高客戶滿意度,我們邀請您申請這個令人興奮的機會。
**角色和職責:**
- 與專案團隊合作進行行銷滲透活動,從行銷活動中產生銷售線索,並追蹤所有行銷銷售線索,以幫助實現培訓收入。
- 支援行銷團隊創建有效的滲透活動,並針對不同的客戶角色調整行銷訊息。
- 分析客戶的需求和體驗,並向...
Crowe Malaysia PLT
Kuala Lumpur
3 days ago
...Fresh graduates are encouraged to apply.
Able to speak in English and Bahasa Malaysia
Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential...
DC Cloud Sdn Bhd
Seri Kembangan, Selangor
3 days ago
...meetings and issue backtracking to analyze the causes of abnormal service cases, develop improvement measures.
Activity Planning:... ...ability.
Tahap senioriti
~ Tahap senioriti Sekutu
Customer Service Executive (Contact Centre)
Customer Service Executive...
Huawei Consumer Business Group
Kuala Lumpur
3 days ago
...remarks and assign to Trader to process the order.
Facilitate the customer request by providing information directly, make document... ...first response time goals are met at all times.
Attend customer service tutorials or workshop as required.
Always inform customer to...
SEA Gamer Mall Sdn Bhd.
Perak
3 days ago