Customer service communicator jobs in Rawang, Selangor

公司概況 公司成立二十餘年，為馬來西亞各地提供並支援各種專業的草坪和景觀維護設備。我們代理多個世界知名品牌，服務於馬來西亞一些最負盛名的設施和景觀項目。 職位概述 我們正在尋找一位積極進取的零件及服務主管，負責零件銷售、客戶支援以及與國際合作夥伴的協調工作。該職位需要具備技術知識和客戶關係技巧，除了穩定的底薪外，還提供豐厚的佣金。 主要職責 與主要供應商和供應商聯絡，以確定、採購和訂購正品零件和組件。 為客戶提供建議的零件和維護計劃的建議。 研究和了解易損件，並實施銷售或促銷活動以提高零件週轉率。 ...

 ...mission   Provide excellent support experience to customers via all relevant communication channels. Identify customer's needs, researching any...  ...first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure... 

 ...Description We are seeking a Customer Service Agent to join our team in Kuala lumpur. In this role, you will be responsible for providing...  ...Skills and Qualifications Strong verbal and written communication skills in English and Mandarin/Cantonese languages. Proficient... 

 ...Contract to perm) Schedule: Monday- Sunday (Rotational) (2 days off) Job Scope: Attending to inbound calls only and assisting customers inquiries pertaining credit cards. No Sales and out bond call required. Ad-hoc assignments or tasks assigned by Supervisor.... 

 ...daily, weekly and monthly performance and service reports and make recommendations to the...  ...maintain the agreed service levels to customers Establish work procedures and...  ...and resource management skills Strong communication and interpersonal skills Excellent decision... 

 ...A Customer Service Associate's role is to handle all incoming inquiries via all media channels both inbound, chat and email tickets. Duties and Responsibilities: Open and maintain customer accounts by recording account information Resolve product or service problems... 

 ...Kindly share your CV at [HIDDEN TEXT]/ +60 392123374 Role: Customer Service Location: Subang, Jaya Exp: MIn 1 Year/Freshers/Fresh...  ...Balance customer needs with business goals using effective communication and sales techniques Meet individual KPIs and contribute... 

 ...Job Details:   Role: Customer Service Support Coordinator Role Type: Initial 12 months and Extendable Contract through Optimum Infosolutions...  ...channels for our customers. 2. Monitor various company communication channels including call center, social media, web enquiries... 

• Lead and motivate a team of Customer Service Executives • Monitor daily team performance and service level metrics  • Conduct coaching, feedback sessions, and performance evaluations  • Handle escalations and ensure timely resolution of customer issues  • Liaise with... 

 ...Description We are seeking a motivated Customer Service Agent to join our team in Southeast Asia. This role is ideal for freshers/entry...  ...Skills and Qualifications Excellent verbal and written communication skills. Strong problem-solving abilities. Proficiency... 

 ...The Day-to-Day Requirements ● Respond to customer inquiries and provide first contact...  ...The Must-Haves ● 2+ years of Customer Service experience – Social Media background is...  ...keep up with trends on Social ● Strong communication skills - both in verbal and written,... 

 ...RESPONSIBILITIES: * Respond to customer queries in a timely and accurate way, via chat  * Identify customer needs and help customers...  ...* Understanding of how CRM systems work * Excellent communication and problem-solving skills * Multi-tasking abilities *... 

 ...Descriptions: Answer incoming calls from IBM customers to log a problem ticket. Arrive to...  ...issues, assuring that contract service levels and objectives are met. Receive...  ...Required Skills: Verbal and written communication skills Listening skills Problem... 

 ...Job Description Position: Customer Service Agent - Level 1 Job Type: Contract (12 Months Renewable) – 24/7 - Rotational shift CURRENTLY...  ...Services industry or Digital Natives companies Strong communication skills, both written and verbal, with the ability to convey... 

 ...About Agoda: Agoda's Customer Support Team provides 24/7 assistance in 38 languages, ensuring...  ...Role: Deliver excellent customer service via phone, email, and live chat....  ...self-service strategies. Identify and communicate process improvements to leadership. Maintain... 

 ...Executive, Customer Service Contract role Location: KL Eco City, Kuala Lumpur, Malaysia 1. Supporting SG customers 2. Primarily...  ...Sat: 9am – 1pm (alternate Sat) • Good verbal and written communication skills • Added advantage with BCP, PGI certifications. If... 

 ...Job Description: Handle customer inquiries, complaints, and feedback via phone, email, or in person. Provide product/service information and resolve customer issues promptly...  ...departments Requirements: Good communication and problem-solving skills. Ability... 

 ...Manage monthly billing for principal services. Plan and coordinate daily delivery...  .... Follow up and respond promptly to customer enquiries, backorders, contracts, and requests...  .... Proficient in SAP. Strong communication skills, both written and verbal, with a... 

 ...Description We are seeking a dedicated and enthusiastic Customer Service Representative who is a native Japanese speaker to join our...  ...Japanese (native level) and proficient in English. Strong communication and interpersonal skills. Ability to handle customer... 

 ...company has been ahead of the industry by providing consulting services for Japanese companies in Southeast Asia for the past 10 years,...  ...now entering a stage where it is necessary to further promote customer retention, build long-term relationships with customers, develop... 

 ...Job Responsibilities: Deliver outstanding customer support through live chat, email, and inbound/outbound phone calls to ensure a smooth and satisfying customer experience. Respond to customer queries promptly, providing accurate details about product features,... 

 ...Description We are looking for a dedicated Customer Service Representative who is a non-native Japanese speaker to join our team in Southeast...  ...in English and a non-native Japanese speaker. Strong communication and interpersonal skills. Ability to work in a fast-... 

-Handling all inbound calls, live chat and email pertaining to customer general enquiries ,issues, complaints, comments, feedbacks and...  ...company's products -Exceeding customer expectation in terms of service & accurate information. -Working in a team to achieve the required... 

 ...Proactive Customer Engagement Regularly connect with customers to gather feedback, identify concerns, and address potential issues...  ...# Minimum of 3 years of managerial experience in the customer service field. # Must have experience with CSAT and CES. # Experience... 

 ...support the planning execution and optimisation of marketing communications and student recruitment activities to help the school...  ...Education: Bachelors degree in Sales Marketing Business Customer Service or related field. Experience and Skills: At least three... 

 ...role of a Candidate Care Specialist is to deliver exceptional customer service while ensuring international testing accommodation...  ...thinking, and process application and cross functional communications to strengthen the value of the Prometric's brand.   Core... 

 ...Title: MY - Senior Manager/ Manager, Marketing & Communications (Growth) Are you ready to unleash your potential At Deloitte, our...  ...Preferred) Experience working in or with a professional services firm, particularly in marketing, communications, or branding... 

 ...empathetic and professional attitude toward customers at all time 2)Responding promptly to customer inquiries. 3)Communicating with customers through various channels....  ...feedback on the efficiency of the customer service process. 10)Ensure customer satisfaction... 

 ...seeking a motivated and enthusiastic individual to join our customer service team in Sunway Cheras. This role is ideal for freshers/...  ...Fluent in Mandarin (spoken and written) is a must. Strong communication and interpersonal skills. Ability to handle customer complaints... 

 ...Description: We are seeking a motivated and customer-oriented individual to join our team as...  ...for providing excellent customer service, processing transactions accurately and...  ...cash handling procedures. -Excellent communication and interpersonal skills. -Ability...