Search Results: 13 vacancies
...Sentral
We are seeking a Mandarin speaking detail-oriented and customer-focused individual to join our team as a Payroll Onboarding... ...users into our payroll system while providing exceptional customer service.
-Facilitate the IT onboarding process for new users,...
Job Title:
Consultant II, Transformation
Job Description
We are looking for: • Who has extensive experience in the Call Center / BPO space... ...Tools and Methodologies • In-depth understanding of the CRM services industry. In-depth understanding includes things like: key...
Duties and responsibilities:
As a Customer Experience Executive, you will play a key role in providing exceptional service and ensuring a positive living experience for our tenants. You will be responsible for understanding and addressing the unique needs of co-living...
...Assists in driving metrics of the team
Monitor closure of service levels regularly.
Ensure prompt escalations to Team Captain.... ...communicate, both written and verbally • Listen attentively to customer needs and concerns; demonstrate empathy • Clarify customer requirements...
...Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.
Essential... .... Provides technical guidance to employees, colleagues and/or customers. Has accountability for results in terms of costs, strategies...
...an action plan for improvement, implement corrective action, up to and including termination of employment
Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and financial expectations
Communicate expectations to employees...
...Software via phone call/email/remote assistance.
-Resolve customer inquiries in a timely and professional manner and log into CRM... ...REQUIREMENTS:
-Fresh graduates or relevant experience in customer service are WELCOME!
-Experience with HR, Accounting, or Finance is...
...an action plan for improvement, implement corrective action, up to and including termination of employment
Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and financial expectations
Communicate expectations to employees...
...experience, skills, and behavioral competencies needed for success in each role
Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally...
...analysing social media performance metrics.
-Collecting and analysing data related to market trends, competitor activities, and customer demographics. They may use tools like surveys, analytics platforms, and industry reports to gather relevant insights.
-...
...Suite (Word, Excel, PowerPoint) is preferred.
-Enthusiastic, eager to learn, and with a strong desire to contribute to Livein's customer success initiatives.
Benefits:
-Competitive salary and benefits package.
-Opportunities for professional growth and...
...packets and schedule background checks and drug tests for prospective applicants
Promote the Company image to candidates and external service providers
Administer typing and math tests to prospective applicants, as necessary
Coordinate travel arrangements for...
..., and confidentiality.
-Operation Support: Serve as the primary point of contact for incoming sales inquiries, responding to customers via phone, email, and chat.
-Support Departments: Collaborate with different departments, such as marketing, sales, operations...