Customer service coordinator jobs in Rawang, Selangor

 ...close contact with the team members and assists apply the latest technology to improve operations in areas of work. -Assist in customer inquiry and complaints. -Assist in customer’s orders processing with accuracy and correct delivery expectation. -Maintain... 

公司概況 公司成立二十餘年，為馬來西亞各地提供並支援各種專業的草坪和景觀維護設備。我們代理多個世界知名品牌，服務於馬來西亞一些最負盛名的設施和景觀項目。 職位概述 我們正在尋找一位積極進取的零件及服務主管，負責零件銷售、客戶支援以及與國際合作夥伴的協調工作。該職位需要具備技術知識和客戶關係技巧，除了穩定的底薪外，還提供豐厚的佣金。 主要職責 與主要供應商和供應商聯絡，以確定、採購和訂購正品零件和組件。 為客戶提供建議的零件和維護計劃的建議。 研究和了解易損件，並實施銷售或促銷活動以提高零件週轉率。 ...

 ...Job Details:   Role: Customer Service Support Coordinator Role Type: Initial 12 months and Extendable Contract through Optimum Infosolutions – KL, Malaysia Job Location: Bandar Utama, First Avenue, Petaling Jaya, Selangor Other allowances: Fixed Shift allowances... 

 ...primary point of contact (besides SDM) for customer inquiries/orders, complaint and ensuring...  ...has been established. ~ Executing and coordinating order management process right from...  ...recommendation to further improve overall service delivery. ~ Develop and maintain a thorough... 

 ...is your mission   Provide excellent support experience to customers via all relevant communication channels. Identify customer's...  ...Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance... 

 ...Contract to perm) Schedule: Monday- Sunday (Rotational) (2 days off) Job Scope: Attending to inbound calls only and assisting customers inquiries pertaining credit cards. No Sales and out bond call required. Ad-hoc assignments or tasks assigned by Supervisor.... 

 ...A Customer Service Associate's role is to handle all incoming inquiries via all media channels both inbound, chat and email tickets. Duties and Responsibilities: Open and maintain customer accounts by recording account information Resolve product or service problems... 

 ...Description We are seeking a Customer Service Agent to join our team in Kuala lumpur. In this role, you will be responsible for providing exceptional support to our customers, ensuring their inquiries and issues are resolved efficiently. This position is ideal for candidates... 

 ...Develop, review and distribute daily, weekly and monthly performance and service reports and make recommendations to the Project Manager to maintain the agreed service levels to customers Establish work procedures and processes that support the company and departmental... 

 ...Job Description: Handle customer inquiries, complaints, and feedback via phone, email, or in person. Provide product/service information and resolve customer issues promptly...  ...the sales team by processing orders and coordinating with other departments... 

 ...incoming phone calls, emails, and faxes. Manage monthly billing for principal services. Plan and coordinate daily delivery and collection schedules. Follow up and respond promptly to customer enquiries, backorders, contracts, and requests. Collaborate closely with... 

 ...Description We are seeking a motivated Customer Service Agent to join our team in Southeast Asia. This role is ideal for freshers/entry-level candidates who are eager to start their career in customer service. As a Customer Service Agent, you will be the first point... 

 ...opportunities to solve challenges both small and large local and global simple and complex. Job title : Central Customer Service Junior Coordinator HK Purpose To process Customers Request for Quotation (RFQs) and Purchase Order (POs) in the Global Customer... 

 ...Job Descriptions: Answer incoming calls from IBM customers to log a problem ticket. Arrive to post on time and ready to work assigned...  ...etiquette. Address customer issues, assuring that contract service levels and objectives are met. Receive inbound and make... 

 ...The Day-to-Day Requirements ● Respond to customer inquiries and provide first contact resolution of customer issues via Facebook, 'X',...  ...account information. The Must-Haves ● 2+ years of Customer Service experience – Social Media background is preferred ● Tech-... 

 ...RESPONSIBILITIES: * Respond to customer queries in a timely and accurate way, via chat  * Identify customer needs and help customers use specific features * Update our internal databases with information about issues and useful discussions with customers *... 

 ...company has been ahead of the industry by providing consulting services for Japanese companies in Southeast Asia for the past 10 years,...  ...now entering a stage where it is necessary to further promote customer retention, build long-term relationships with customers, develop... 

 ...Job Responsibilities: Deliver outstanding customer support through live chat, email, and inbound/outbound phone calls to ensure a smooth and satisfying customer experience. Respond to customer queries promptly, providing accurate details about product features,... 

 ...About Agoda: Agoda's Customer Support Team provides 24/7 assistance in 38 languages, ensuring a seamless travel experience. Beyond addressing...  ...Agoda's success. Your Role: Deliver excellent customer service via phone, email, and live chat. Required to support... 

 ...Executive, Customer Service Contract role Location: KL Eco City, Kuala Lumpur, Malaysia 1. Supporting SG customers 2. Primarily handling the travel insurance and medical business 3. Working hours:- Mon – Fri: i) 9am – 6pm ii) 10am – 7pm Sat: 9am... 

 ...Description We are seeking a dedicated and enthusiastic Customer Service Representative who is a native Japanese speaker to join our team in KL Sentral. This position is ideal for freshers/entry-level candidates looking to start their career in customer service.... 

 ...Description We are looking for a dedicated Customer Service Representative who is a non-native Japanese speaker to join our team in Southeast Asia. The ideal candidate will be responsible for providing exceptional support to our customers while ensuring their needs are... 

 ...opportunities to solve challenges both small and large local and global simple and complex. Job title Central Customer Service Coordinator Wilhelmsen Marine Product Kuala Lumpur Founded in Norway in 1861 Wilhelmsen is now a comprehensive global maritime... 

 ...Proactive Customer Engagement Regularly connect with customers to gather feedback, identify concerns, and address potential issues...  ...# Minimum of 3 years of managerial experience in the customer service field. # Must have experience with CSAT and CES. # Experience... 

 ...inbound and outbound calls in a timely manner. Follow communication 'scripts' when handling different enquiries. Determine customers' needs, clarify information, research every issue and provide solutions and/or alternatives. Take initiative to upsell products... 

 ...As part of AL Maritime Cryogenic Tank Services (CTS) is a Malaysian entity which was acquired...  ...and promoting strong long lasting customer relationships and gaining new market...  ...timely and correct customer invoicing in coordination with Finance and Operations Departments... 

 ...future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to...  ...to enhance engagement and meal variation for employees. Customer Experience & Engagement . Serve as a point of contact for employees... 

 ...a better world by combining world class services, advisory and technology for our clients...  ...maintenance, cleaning, and security services Coordinate workspace setups, relocations, and...  ...and contract administration Customer service-oriented with a problem-solving... 

 ...empathetic and professional attitude toward customers at all time 2)Responding promptly to...  ...and complaints. 8)Communicating and coordinating with colleagues as necessary. 9)...  ...feedback on the efficiency of the customer service process. 10)Ensure customer... 

 ...hours Working day: Mon – Fri JOB OVERVIEW SUMMARY: The role of a Candidate Care Specialist is to deliver exceptional customer service while ensuring international testing accommodation scheduling and candidate complaints are resolved in a timely and...