...Job Responsibility
As a Customer Success Specialist, you are the embodiment of our brand... ...improvement.
Contribute to service quality by offering feedback and suggestions... ...to speak, read and write in (Simplified) Mandarin or Cantonese (Traditional Mandarin)
Work...
...Malaysia is a multilingual hub that supports services in more than 20 languages and dialects... ...to 2024).
Responsibilities
Answer customer inquiries over the phone, chat, and/or... ...in written and spoken English and Mandarin/Cantonese
Experienced or interest in...
...Responsibility
Effectively understand customer needs, provide sincere assistance, and... ...Evaluate daily performance to refine service plans and deliver valuable services to customers... ...Fluent in reading and writing both Mandarin and English.
Possess a strong commitment...
...compliance and safety of content uploaded to the platform.
Provide Customer Service towards Ecommerce platform.
Identify opportunities to... ...on social sites and e-commerce sites
Able to speak in Mandarin
Great attitude for customer service
Analytical skills...
...Job Responsibility
Customer Support
Serve as the main point of contact for customers, creating bill,... ...least SPM or above
Proven experience in customer service and administrative roles.
Able to speak in Mandarin (is a must) and basic English
Excellent...
Immediate Hiring for Customer Service Language Required :
Mandarin (Applicants must be able to read, write and speak mandarin language fluently)
Salary:
RM 2700 - RM 3200 Basic
RM 600 Night Shift Allowances
RM 500 Incentive for Working Pure Night shifts...
...an appropriate time and consistent with service level commitments.
• Comply with Sutherland... ....
Job Requirements
• Fluent in both Mandarin and English languages
• Diploma or Degree in any major
• Minimum of 1 year Customer Service experience in BPO
• Experience...
...detailed oriented and possess good problem-solving skills
• Customer oriented with strong interpersonal skills and the ability to communicate... ...Skills Required:
o 1 year of minimum experience in Customer Service
o Decision-making skills and analytical skills are highly...
...Teleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia.... ...be able to speak, read and write in English, and Mandarin
Minimum of 6 months' work experience in customer support in any industry.
Fresh graduates are...
...Company'. I would like to connect you for a job opportunity for Malaysia location. Please send your acceptance.
Position- customer service executive
Language- English
Location- Penang, Malaysia
Shift timing- 5 days working , Rotational shifts.
Experience...
The Customer Service Specialist (CSS) will provide the best customer experience by understanding and fully grasping requests, inquiries and complaints from our customers, making them feel valued and glad to have consulted the company
The CSS will be the primary contact...
...calls and exhibit the correct sales and customer experience behavior's throughout the entire... ...forming solutions of new products and services that will help their businesses succeed... ...Requirements
Fluent in the required language Mandarin & English (speaking, reading, and...
...Effectively understand customer needs, provide sincere assistance, and ensure smooth order completion.
Evaluate daily performance to refine service plans and deliver valuable services to customers.
Responsible for gathering customer data, performing regular customer...
...Job Responsibility
Service Advisors (SAs) play a crucial role in delivering outstanding customer service, addressing a wide range of inquiries from Client Customers. These include, but are not limited to, post-order support, delivery details, payment queries, product...
...We are hiring for Customer Success Specialist for a Social Media Project
English - Read Write Speak fluently
Location: Bayan Lepas... ...all SLAs are met accordingly
Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied...
...Proficiency (reading, writing, speaking and aural comprehension)
Work experience:
• Minimum of 1 year work experience in customer services / sales related
• Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English...
...subscriber's applications and sales enquiries.
To formulate response and resolutions in a timely manner.
. to provide excellent customer service beyond customer expectation.
. ensure compliance with roles and responsibilities as assigned.
Job responsibilities:...
...Rotational Shifts, 24*7
✅ Head Counts: 6
✅ P roficiency with reading writing and speaking.
✅ REQUIREMENTS:
--Looking for candidate who has Customer Service Team Lead background of min 1 Year work experience in the BPO Industry.
Customer Service, Team Lead
...including weekends
• Self motivated candidate to join our customer service team by remotely work from Malaysia.
Responsibilities... ...customer complaints.
· Professional working proficiency in Mandarin, Malay, English
· Knowledge on GADGETS & IT is an added advantage...
Role: Customer Success Specialist(Mandarin/ Cantonese Speaker/ Taiwanese)
Location: Penang
Duration: Fulltime
Job Description:
Job Description... ...while in school)
• Demonstrates passion for customer service, ownership of the customer experience and...
D19482-Customer Service Advisor – Voice Support (Native Japanese):
Overview
The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call...
Responsibilities
~Liaise with customers regarding services rendered, investigate customers’ concerns and handling service recovery
~Conduct customer... ...to speak one other language
~Ability to converse in Mandarin would be an added advantage
~Excellent communication and...
...proactively solving issues. You will be responsible for converting customers into passionate evangelistsÂ
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Responsibilities... ...issues, and resolutions, contributing to a comprehensive customer service database.
Qualifications
At least 1 - 4 years' of relevant...
...is expected to behave as an extension of the brand and take care of our customers to the fullest of their capabilities. If needed, seek help to ensure that we embody the best professional service we can offer our customers. You are expected to be a team player, capable...
...Work experience:
• Minimum of 6 months work experience in customer support in any industry.
• Fresh graduates are welcome with degrees... ...and composed under
pressure
Responsibilities
Customer Service Focus :
Experience in customer facing environments (phone,...
We're seeking a dynamic individual to join our customer support team. If you're fluent in Mandarin and passionate about delivering exceptional service, we want to hear from you!
Responsibilities:
Provide top-notch customer support in Mandarin
Resolve queries via...
...Teleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia. Teleperformance... ...post reservation inquiries by phone, e-mail and fax;
Handle customer requests by phone and e-mail;
Modify, change and/or cancel...
...defense, and semiconductor markets for customers in over 100 countries. Our technical solutions... ...customers in areas such as product/service order fulfillment processes, customer service... ...equivalent.
Japanese Language Skill (Mandarin skill is added advantage).
No prior...
...how you behave will determine how our client is perceived by its customers
• It is imperative that the CSS maintains a positive,... ...customer support experience.
• Maintains and improves quality of service by sharing suggestions and recommendations.
• Keep job knowledge...
...Role Description
This is a full-time on-site role as a Customer Service Representative - Cantonese Speaker at in Georgetown. The Customer Service Representative will be responsible for providing exceptional customer support and ensuring customer satisfaction. The...