About Us: At Sapelo, we are committed to providing exceptional service and support to our valued customers. We offer pet medicine and nutritional supplements. As a customer-centric organisation, we are dedicated to ensuring that our customers receive the best experience...
...resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction.
-Primarily handle... ...-Primarily handle escalations related to manager callbacks and service recovery cases via emails.
-This position is expected to...
Requirements:
Qualification:
- Minimum STPM, Diploma or Degree in any field.
- Proven experience in a customer service or technical support role, preferably in the IT industry.
- Strong data analytical and tabulation, communication skills and excellent presentation...
As a Teammate, you must:
-Provide customer satisfaction and experience
-Meet and exceed client mandated KPI's (Key Performance... ...computer literate and proficient to use Windows OS, Apple OS X, MS Office and Google applications
-Meets the typing requirement (30...
-To attend to customer complaints received from Regulatory Bodies and provide respond/updates within the agreed timeline, communicate with... ...for Management.
-To assist in the implementation of Service Development Projects including customer satisfaction surveys, service...
...; JOB REQUIREMENTS:
-Min possess Bachelor’s Degree (any related field)
-Marketing handling experience in the financial services sector is a definite plus
-Good oral and written skills in English
-Excellent oral and written skills in Mandarin
-Able...
...JOB REQUIREMENTS:
- Proven work experience as a Credit Officer, Loan Officer or similar role
- Hands-on experience with... ...financial spreadsheets
- Strong analytical skills
- Customer service experience
- BSc in Banking and Finance, Economics or related...
Customer Support Specialist
Customer Support Specialist with experience in Telecommunication... ...Transfer and Cross Border Payment services.
-Respond to customer inquiries and... ...Basic computer knowledge, including MS Office (Word, PowerPoint and Excel).
-Additional...
We are looking for a dedicated and energetic field service engineer to join the high growth IOT (internet of things) industry! If you... ...troubleshooting steps.
-Create documentation and training materials for customers.
[Apply now at
; JOB REQUIREMENTS:
-A degree in...
...we are currently looking to recruit a full-time Customer Support Specialist - Chinese Speaker in our Malaysia Office.The successful candidate does not necessarily need... ...clients regarding the company’s products and services via telephone, email and live chat
-Complete...
Join Fincrew As Customer Experience Agent
Fincrew is looking for talented Customer Experience Agents (CEAs) to join our call center and... ...to be eligible for a promotion to either our licensed sales or service teams! Don’t worry about licensing fees; Fincrew has you...
...experience in Management level exposure.
-Candidates from Financial Service/Banking sector background will be added advantage.
-... ...to work under pressure.
-Manage to work in a team environment.
-The successful candidate will be based at the Bangsar office.
...SMEs ease their financial management burden, so they can focus on what matters most: building the business.
We are looking for a Customer Success Specialist who is ready to understand our customer goals, offer out-of-the-box advice, and become the voice of our team;...
Role Description
As the HR Ops and Office Admin, you will play a key role in managing day-to-day HR operations and providing administrative support to the team. You will be responsible for maintaining employee records, managing HR processes, and assisting with various...
...regular input on all account activities, including status and call reports
-Remain constantly updated with company capabilities and service and upgrade knowledge of the digital marketing solutions so as to effectively communicate all offerings to the client.
-Ensure...
- To work on the IT service management and operational support handling.
-To manage incidents to resolution in a 24/7/365 environment using the incident management and problem management processes ensuring root cause analysis and prevention is identified.
-To ensure...
...countries worldwide Job Description
About the Role:
We are looking for a Senior Account Manager covering the CPG and Services industries to be based in Bangsar South. This role will be reporting to the Head of Advertising & Partnerships.
On this specific...
...Maintain and outperform SLAs and CSAT scores
Manage office builds and miscellaneous physical extensions of the foodpanda... ...others
High ability to work independently
High service orientation and customer skills
Ability to work under pressure and tight deadlines...
...requirements
Time Management and prioritization
Previous customer support experience
Demonstrable written and... ...2 years of work experience in a customer-facing office environment
Experience in Shared Services or BPO Industry highly preferable
Scopes:...
...and activities for KL and the regional offices.
-Assist and oversee projects and activities... ....
-Generate and issue invoices to customers promptly.
-Verify billing data... ...complete work within the deadline
-Strong service mind and positive attitude
-Able to...
...processing and managing monthly 30,000 customers’ orders with timely deliveries and shipment... ...party warehouse and logistics/courier service enquiries
-Point of contact for customers... ...2 years experience
-Successful candidates must be willing to work in office
MYR 100,000 - 108,000 per year
...offers a comprehensive array of financial services, encompassing retail and corporate... ...insurance. Renowned for its commitment to customer service and innovation, this financial entity... ....
Meeting the front, middle and back office system changes / requirements by the...
Job Summary:
Highly motivated and customer-focused individual which responsible for answering... ...related to digital banking products and services, and providing excellent customer... ...and emails.
-Proficient in Microsoft Office and experience working with CRM systems....
...ASAP
Job Responsibilities:
-To provide a high level of customer service experience when attending to customers' request, inquiries and... ...to apply
-Computer literate and proficient in Microsoft Office.
-Fluent in conversing in both English and Bahasa Melayu....
-To provide Authorization Services to cardholders and merchants in order to support card... ...risk and preserve the organization and customer interest.
-To attend and hold responsibility... ...and English.
-Successful candidate will be based at HQ office Bangsar South.
...sales team and help them to gain and keep customers. The Sales Support Specialist will also... ...with sales packs, providing customer service, and managing customer accounts. The Sales... ...Experience in administration and high-volume office work may be advantageous.
~Strong...
...home role with a fixed once-a-month work-in-office arrangement (or as and when necessary... ...client's employees.
-Assist with tasks on customer invoicing, sending of statement of... ...paperwork, communicating and managing Centry's service providers (vendors) and clients.
-...
...suppliers/contractors vendors on the cost and purchase of items, services, works and repairs as needed.
Manages on overall delivery of... ...Listing for Regional Support Department as well as Regional Offices, Branches.
To assist with compiling, checking of accuracy of...
...to improve product functionality, resolve issues, and improve customer satisfaction.
-Update daily listing for day to day operation... ...now at
; JOB REQUIREMENTS:
-Required skills: Microsoft Office (Word, Excel)
-Fluent in English and 华语 for both oral and...
...market, we have a reputation built on ethics, integrity, quality service, professionalism and results.
Unlock your potential with our... ...join an established high-end real estate agency, based at our office in Bangsar.
Creative and Marketing Internship will be participating...