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- -Customer Inquiry Management: Oversee the handling of customer inquiries through various channels, including phone, email, and social media... ...trends, pain points, and areas for improvement in products and services. -Process Improvement: Collaborate with internal teams to...
- We are seeking a proactive and customer-focused intern to join our Customer Service team. As a Customer Service Intern, you will gain hands-on experience in... ...time-management skills. -Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant...
- Responsibilities: • Answering questions about a company’s products or service • Delivering information about a company’s products • Customer service inquiries • Generating sales leads that develop into new customers • Identify and assess customers’ needs to achieve...
- ..., good with figure Responsibilities: ~Mission: In charge of managing orders, monitoring execution and treating customers' requests to meet service commitment and improve customer satisfaction. 1. Manage Order & delivery ~Captures, records and commits customer orders...
- ...Requirements: Must speak English & Mandarin (Only speak) fluently Strong communication & problem-solving skills Customer service experience is a PLUS! Willing to work on a shift basis (7AM - 3AM) SPM Leaver and fresh graduates are welcome! Scopes:...
- ...About You! To manage and resolve customer complaints, disputes, and dissatisfaction cases... ...Minimum 2 years of experience in customer service, complaint resolution, or handling... ...Familiarity with CRM tools and Microsoft Office (Word, Excel). Ability to work beyond...
- -Provide ongoing technical support to customers via telephone and email regarding product-related issues. -Utilize strong interpersonal and communication skills to manage customer frustrations and effectively resolve issues. -Assess the customer’s level of technical...
- ...- Corporate/Consumer Products • Liaise with Business Unit on service request status • Perform FCR and dispatch engineers for hardware... ...-ups • Meet SLAs, maintain professionalism, and ensure high customer satisfaction • Stay updated on processes, policies, and escalation...
- What You'll Be Doing as a Customer Service Intern: -Be the Friendly First Point of Contact: You’ll be the one greeting customers via phone, email, or chat—making sure their first impression is a great one. -Solve Real Problems in Real Time: Help customers with...
- ...organisation reflect and understand the customers we exist to serve. With over 100,00... ...Consultant is crucial in delivering exceptional service to our customers in the Maersk... ...as liaising with origin and destination offices is preferred. ~ Proficiency in Microsoft...
- ...support to clients. This support is provided by phone and email which includes direct contact with customer and support partners. • Act as the point of contact for service requests and queries from users of copiers, printers, and scanners • Ability to multitask and...
- • Handling all inbound calls, chat and email pertaining to customer general enquiries, complaints, comments, feedbacks and other raising... .... • Exceeding customer expectation in terms of customer service and accurate information. • Working in a team to achieve the required...
- ...leadership, growing his personal brand, and exploring strategic collaborations. We're looking for a sharp, creative, and reliable Special Officer to CEO Internship to help him stay focused, move faster, and show up stronger — both behind the scenes and in the public eye. This...
- ...occasionally (applicable only when MKN/KKM SOP open up) -Statistics report [Apply now at ; JOB REQUIREMENTS: - Education Background : Diploma/Degree - Experience : 1- 2 years of experience in customers service role - Require Skill : Customer oriented and meticulous
- ...internally, growing his personal brand, and exploring strategic collaborations. We’re looking for a sharp, creative, and reliable Special Officer to the CEO to help him stay focused, move faster, and show up stronger — both behind the scenes and in the public eye. 🎯 Your...
- We’re looking for a driven and highly organized individual to provide exceptional service to our clients. -Understand the client's business needs and requirements. -Debrief the design and tech team on the client's requirements. -Ensure that project delivery...
- ...Join us in our mission to deliver unparalleled peace of mind to customers throughout their pre-owned vehicle ownership experience. At... ...ensuring they achieve their desired outcomes with our products and services. The ideal candidate will have a strong background in customer...
- ...Join us in our mission to deliver unparalleled peace of mind to customers throughout their pre-owned vehicle ownership experience. At... ...roles related to customer experience, journey mapping, or customer service will be an added advantage. ~ Strong analytical skills with...
- ...strategies [Apply now at ; JOB REQUIREMENTS: -2 - 4 years of experience in account management, digital marketing, or client servicing (agency background is a plus) -Strong communication and project management skills -Familiar with digital ad platforms (...
- ...About You The Customer Insight & Research Analyst is responsible for gathering, analyzing, and interpreting customer data to provide actionable insights that drive business decisions and strategies. This role involves conducting market research, analyzing consumer...