...Customer Service Officer (Chinese Speaking)
[REMOTE] Your new role
To assist the Customer Service / Marketing Department to implement after-sales support service
Proactively identify clients' needs and development
Maintain good relationship with existing...
MYR 3,800 - 4,000 per month
...experiences are welcome
Responsibility
Provide timely support to customers through available communication channels (inbound, outbound... ...complaint resolution.
Probe & identify financial needs on service calls and pitch relevant solutions in line with client charter....
...Job Responsibility
To efficiently handle inbound and outbound customer call inquiries.
To provide fast and timely solutions to all... ...ensure customer satisfaction by providing excellent Customer Services.
To be constantly guided by company's service standards....
...signage.
Provide leadership and direction to part-time retail staff, including hiring, training, and performance management.
Customer Service & Communication Management
Take ownership of Handmade Heroes Whatsapp platform, Facebook, Shopee and Lazadaâs direct...
...efficiently handle inbound and outbound customer call inquiries.
To provide fast and timely... ...by providing excellent Customer Services.
To conduct training and explanation... ...young, and colleagues are united without office politics.
The company is currently in...
...Order.
Maintain and establish good working relationships with customers.
Data entry and ensure proper documentation arrangement,... ...Mandarin.
At least 1 year of working experience in Customer Services field will be an added advantage.
Applicants must be...
...Job Responsibility
To efficiently handle inbound and outbound customer call inquiries.
To provide fast and timely solutions to all... ...ensure customer satisfaction by providing excellent Customer Services.
To be constantly guided by company's service standards....
...responsibilities are to do middleman trading of domains & websites and customer service with buyer and seller.
Foster and nurture robust client... ...a dynamic and diverse work environment.
Proficient in office software applications with a swift typing speed....
...the management which need to handle the customers from pre-stay to after-stay, and make sure... ...years relevant experience
Microsoft Office, Google Sheets & Google Docs
High... ...home base working rotation
Customer Service, Communication Skill, google sheets , Microsoft...
...Notes of inbound stocks for our range of products.
Generate invoice for stock replenishment, new stock allocation and cash sales customers.
Compile and manage the orders received from sales team.
Register new listing of products with retail partners periodically....
...Job Responsibility
Respond promptly to customer inquiries via live chat.
Handle and resolve customer complaints in a professional... ...Maintain a high level of customer satisfaction through excellent service.
Collaborate with other teams to ensure seamless customer...
...Job Responsibility
To service visitors with courtesy and as necessary; guide them to... ...working experience front line, servicing customers/ guests service industry for retail.... ...advantage.
Computer literate (Microsoft office).
Good interpersonal and communication...
...Job Responsibility
The key person manage customer service team, ensuring customers are happy, delivery is on time, complaints are solved instantly, and the daily operation run smoothly.
Ensure customer service team answer politely and correctly to customer's inquiry...
...and feeding back the needs of VIP users
Efficiently implement service policies and processes for VIP users based on work requirements... ...Strong social and communication skills
Proficient in basic office software skills, work actively
Familiar with the local...
...Job Responsibility
Daily monitor and reply to customer inquiries appropriately across all E-commerce platforms to ensure a reliable and consistent customer experience, aligned with best practices
Assisting customers with the ordering process, including order placement...
...within or after warranty period
Plan and schedule to carry out services
Assign technician to carry out the services and ensure... ...High school diploma, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers....
...Job Responsibility
Confer with customers by telephone or in person to provide information about products or services or obtain details of complaints.
Check to ensure that appropriate changes were made to resolve customers' problems.
Keep records of customer interactions...
...Job Responsibility
To efficiently handle inbound and outbound customer call inquiries.
To provide fast and timely solutions to all... ...ensure customer satisfaction by providing excellent Customer Services.
To be constantly guided by company's service standards....
...Contact existing and new customers to remind about motor insurance renewal and upsell products.
Perform sales conversation based on... ...script that describes motor and non-motor insurance products or services (with necessary adjustments) to ensure consistency of sales...
MYR 1,800 - 2,200 per month
...To provide prompt personalized service to call-in enquiries and feedback from customers.
· To deliver accurate information and efficient service in answering request, providing information and resolving issues on services for customers.
· To ensure completion of coordination...
...ABOUT THE ROLE A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions,... ...and your family)
Adaptable working approach
Additional Office perks (claimable grab rides in past 7:30pm stocked pantry subsidised...
...Responsibility
Build sustainable relationships and trust with customer accounts through open and interactive communication
Handle... ...interactions, process customer accounts and file documents
To ensure service is satisfactory to customers
Follow communication procedures...
...Relaying extensive product information to customer
Filling customer records, including... ...based on customers feedback on products and services
Providing customer with clear... ...knowledge in Microsoft Excel, Microsoft Office
Job Benifits
Incentive bonus
Annual...
...Responsibility
Manage inbound and outbound calls to attend to customer
Ensure accurate customer data maintenance and call log... ...WhatsApp
Help clients to create brand awareness
Provide services to clients
Job Requirements
Ability to communicate in both...
...Job Responsibility
As a Customer Success Specialist, you are the embodiment of our brand... ...continuous improvement.
Contribute to service quality by offering feedback and suggestions... ...% accuracy, and proficiency in Microsoft Office.
Desired Attributes
Academic...
...Provide support to customers and field staff and to ensure smooth running of Company operations.
Be the first line contact for customers... ...encourage to apply
Computer literate and proficient in MS Office applications
Able to communicate in Bahasa Malaysia and...
...directs all visitors, including vendors, clients, job candidates and customers in a professional manner
Responsible for the daily operation... ..., and welcome guests to the union
Uphold strong customer service standards
Job Requirements
Fresh graduate are welcomed...
...responding to live chat inquiries, and emails from customers related to digital banking products and services professionally and courteously.
Providing accurate... ...inquiries, and emails.
Proficient in Microsoft Office and experience working with CRM systems....
...Job Responsibility
Monitor customer service standard, ensure complaints are solved instantly, and customers are happy.
Manage a fleet of in house drivers, plan delivery routes, and ensure the daily delivery are on time & run smoothly.
Liaise with marketplace,...
...Provide detailed information about PA services, treatments, and products offered, tailoring... ...complaints or issues promptly, ensuring customer satisfaction and maintaining the PAâs... ...of others is crucial. A Customer Service Officer should be able to empathize with clients...