MYR 3,000 - 4,000 per month
...Job Title: Customer Service Executive Working Hours: 11am – 8pm
Working Day: rotation of 5 working days per week (including weekends)
Working Location: Bangsar South
Company Background: Newly built customer service center in Malaysia with a total headcount of...
About Us: At Sapelo, we are committed to providing exceptional service and support to our valued customers. We offer pet medicine and nutritional supplements. As a customer-centric organisation, we are dedicated to ensuring that our customers receive the best experience...
As a Teammate, you must:
-Provide customer satisfaction and experience
-Meet and exceed client mandated KPI's (Key Performance Indicators)
-Be aware of TaskUs policies and keep things confidential
-Provide feedback to management concerning possible problems...
-To attend to customer complaints received from Regulatory Bodies and provide respond/updates... ...be taken accordingly.
-Ensure the Operation is in compliance with internal policies... ...-To assist in the implementation of Service Development Projects including customer...
...-Young and Fun Environment
Job Description:
-Backend operation.
-Perform variety of tasks, which include debugging and system... ...to improve product functionality, resolve issues, and improve customer satisfaction.
-Update daily listing for day to day...
...looking for a dedicated and energetic field service engineer to join the high growth IOT (... ...delivery on time.
-Running field operations, offering technical support, and troubleshooting... ...and training materials for customers.
[Apply now at
; JOB REQUIREMENTS:...
...:
-Responsible for processing and managing monthly 30,000 customers’ orders with timely deliveries and shipment arrangements to be... ...all customers’ orders, 3rd party warehouse and logistics/courier service enquiries
-Point of contact for customers in all purchase...
Customer Support Specialist
Customer Support Specialist with experience in Telecommunication/Remittance
(Shift Work + Public Holidays)... ...issues with International Balance Transfer and Cross Border Payment services.
-Respond to customer inquiries and requests through...
Job Description
Responsibilities:
-Responsible for monitoring data for the company's app and website, overseeing the operational status of both platforms.
-Manage, monitor, analyze, assess, and configure sports live broadcasts.
-Verify the accuracy of website...
...-Experience in programming languages such as Python or SQL would be an additional advantage.
-Knowledge of statistics and operations research is preferred but not mandatory.
-Strong problem-solving and data investigation skills.
-Ability to work in a fast...
...what matters most: building the business.
We are looking for a Customer Success Specialist who is ready to understand our customer... ...the platform and raise the standards when it comes to financial operations for each SME we onboard through Swipey.
The ideal candidate...
...currently looking to recruit a full-time Customer Support Specialist - Chinese Speaker in... ...clients regarding the company’s products and services via telephone, email and live chat
-... ...ambitious and rapidly-growing company operating in a fast paced multi-cultural...
Join Fincrew As Customer Experience Agent
Fincrew is looking for talented Customer Experience... ...to either our licensed sales or service teams! Don’t worry about licensing fees;... ...environment
~Flexibility with day to day operations
~A passion for a great customer experience...
...Section Head of the Contact Centre Department (CCD) on the overall operation of the Contact Centre.
-Review operation performance and... ...in Management level exposure.
-Candidates from Financial Service/Banking sector background will be added advantage.
-Leadership...
- To work on the IT service management and operational support handling.
-To manage incidents to resolution in a 24/7/365 environment using the incident management and problem management processes ensuring root cause analysis and prevention is identified.
-To ensure...
...regular input on all account activities, including status and call reports
-Remain constantly updated with company capabilities and service and upgrade knowledge of the digital marketing solutions so as to effectively communicate all offerings to the client.
-Ensure...
...food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand... ...looking for a Senior Account Manager covering the CPG and Services industries to be based in Bangsar South. This role will be...
MYR 3,000 - 4,000 per month
...efficiencies by driving our global suppliers’ operation efficiencies to be aligned with Nevigate... ...Suppliers versus Sales Quotations to Customers to ensure price competitiveness and... ...Strong aptitude and excellent in customer service.
Strong negotiation ability.
Excellent...
...and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue... ...with others
High ability to work independently
High service orientation and customer skills
Ability to work under pressure and tight...
...and returned to them within the internal Service Level Agreement (SLA).
Investigate... ...Conduct interviews and/or interrogation with customers and staff pertaining to fraud issues.... ...periodic review on process flow and update the operation manual (where necessary).
To maintain...
...delivery platform in Asia, outside of China. Operating in more than 400 cities across 11... ...growth of the number one food delivery service in APAC with visibility in Europe, MENA,... ...and presentation in English.
~ Strong customer service orientation and experience in a...
...development tactics for new and existing customers; to build a sustainable competitive... ...migration for Aeon suite of digital product and services.
-Pursues and support the... ...-Support the organization’s annual operating plan through the review of formulated strategies...
MYR 100,000 - 108,000 per year
...client is a prominent financial institution that operates on a global scale. It offers a comprehensive array of financial services, encompassing retail and corporate banking,... ...insurance. Renowned for its commitment to customer service and innovation, this financial...
...Risk Team regarding specific clients
-Conciliating with customers and service providers on payment issues via different channels
-... ...team and be a part of a professional, rapidly-growing company operating in a multicultural environment!
[Apply now at
; JOB...
...designated portfolio of clients
-Perform finance operations and administrative tasks on customer invoicing, sending of statement of account, purchase... ...administrative paperwork, communicating and managing Centry's service providers (vendors) and clients.
-Act as client...
...company’s sales outreach
~Own P&L for operations of business unit and ensure achievement... ...thereby increasing bouquet of products and services
~Create a vision for the category,... ...insurance & financial products, iterate new customer experience towards entirely online journeys...
...(“Group”)’s wide range of businesses, commercial products and services, including non-financial agreements and in-house support services... ...of the Group including but without limitation to credit operations, human resource, procurement, technology, marketing and business...
...have a huge impact on the quality of the companys products and services.
RESPONSIBILITIES & MAIN DUTIES
Lead the test effort... ...file systems)
~ Strong knowledge of Linux and Windows operating systems
~ Solid experience with web-based application testing...
...food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand... ...to streamline operations, reduce costs, and enhance the customer experience.
Vendor Performance Management:
# Work closely...
...Key responsibilities:
Daily Task
Timely response to customers’ enquiries. Log cases, provide information and troubleshoot to solve... ...contacted by clients.
Maintaining software applications, operating systems and regular maintenance.
Team Work
Attend and contribute...