...make a positive impact on employees and customers.
Professional development opportunities... ...other team members to provide effective support to our customers
Document all... ...issues
Provide exceptional helpdesk service at all times
Experience Required: Min...
We are open for a fast-learning Business Analyst to analyze customer needs and implement tailored solutions. Must excel in communication and multitasking.
-Analyze customer needs, identify challenges, and suggest tailored solutions.
-Gain the trust of your customers...
...point of contact for engineering team, customer, and vendor. Organise meetings / presentations... ...of delivering technical solution services according to SLA.
Opportunity to travel... ...experience.
Minimum 1 years' Customer support/ project experience in telecommunication...
TIME's group
Kuala Lumpur
1 day ago
...Job Responsibilities:
- Provide full spectrum of customer service support to merchants and key accounts across the region, including but not limited to Hong Kong & Singapore
- Resolve any enquiries/complaints effectively via calls/emails/instant messages etc, in a...
KPay
Kuala Lumpur
5 days ago
...Customer Support Engineer (OTC) page is loaded Customer Support Engineer (OTC)
Apply locations Kuala Lumpur, Malaysia posted on Posted... ...diagnose less sophisticated problems in accordance with the Service Level Agreement (SLA)/key performance indicators and propose...
Swift Software
Kuala Lumpur
2 days ago
...closely with the Operations and Sales teams to serve customers by providing product and service information while resolving product and supply chain issues... ...to facilitate successful delivery.
Provide support to all customers to ensure a high level of satisfaction...
Lesaffre Iberica SA
Kuala Lumpur
1 day ago
...type
Full-time
Shift and schedule
Rotational shift
Location
Bandar Sunway
Full job description
Handle all customer inquiries/complaints in specific language markets via live chat, social media and other communication tools.
Build good...
vtech network technology sdn bhd
Subang Jaya
2 days ago
...Customer Service Executive – Japanese speaker
Supporting Country:
Japan
Location:
Malaysia
Vacancy ID:
VAC3424
Job Description
RESPONSIBILITIES - Manage of all kind orders, ensuring correct quantities, pricing and delivery dates, being the point...
Swivelt Pte. Ltd.
Kuala Lumpur
1 day ago
...-3 year(s) of working experience in the related field is required for this position.
Preferably Executives specializing in Customer Service or equivalent.
Required language(s): Bahasa Malaysia, Mandarin, English
Ability to effectively communicate, both written...
B2B Commerce Sdn Bhd
Petaling Jaya
2 days ago
...HIRING FRESHER - Diploma / Degree holder in Information Technology (or) Engineering/ Computer Science For ,
Job -Customer Service ( IT Support )
Language - Mandarin Speaker Only can apply
Salary -4000RM -4200MYR
Shift -Day Shift
Company - Well Known BPO...
eTeam Inc
Kuala Lumpur
3 days ago
Responsibility:
Provide quality customer support (24/7) through LiveChat and Digital channels for our customers.
Monitor various company... ...team to improve overall business such as market research, service quality audit, etc.
Perform administrative tasks involving...
Optimum Solutions (Singapore) Pte Ltd
Petaling Jaya
21 hours ago
Job Responsibility
Job Requirements
Job Benifits
Annual and medical leave
Open Culture
Personal development opportunities
Career advancement opportunities
Working hours: Monday to Friday, 10AM to 7PM
Strategic office location, accessible via MRT...
Funnel Duo Media Sdn Bhd
Petaling Jaya
2 days ago
...and chat in a timely manner
• Identify customers' needs, clarify information, research... ...accurate information and excellent customer service
• Research required information using... ...as assigned
Japanese, Customer Support, Customer Service, Customer Care, Call Center...
Net2source LLP
Kuala Lumpur
3 days ago
-Make a call and sms to customer
-Monitoring backup battery alarm,no data,sos alarm
-Resolving customer problem and issues
-Update in the system and complete the reports
-Evaluate problems to technician
-Provide info on the company's products and back up battery alarm...
-To work closely with the sales team to support new opportunities, write RFPs and create a... ...stakeholders.
-To provide pre-design services which may include conducting feasibilities... ...WORQ’s coworking spaces and the new custom-built enterprise solutions.
-To communicate...
...designing, implementing, configuring, and supporting WORQ network and software solutions to... ...network infrastructure and minimum downtime service to provide maximum performance to WORQ... ...assistance when dealing with WORQ team, customer or network vendors
-Replacing faulty...
...platform, providing advanced financial services to traders globally by using blockchain... ...world and never stop to improve on our customer experience.
What You'll Be Doing
Responsible... ...to work according to given schedule to support 24x7 operations.
Excellent command of...
OKX
Kuala Lumpur
3 days ago
...Responsibilities of the Role:
~Handles and resolves customers' issue via email, online chatting tools... ....
~Guarantees an unparalleled Customer Service experience and preserve the image of the... ...and management.
~Internal and external support by Skype.
~To escalate any queries or...
...The Reservations Customer Service Representative is responsible for providing overall reservations and related support to customers via phone, email, or fax. Processes transactions, prepares correspondence, and fulfills customer needs to ensure customer satisfaction....
...Executive Customer Service (English and Japanese Language Support)
The Responsibilities of the Role:
· Handles and resolves customers' issues via email, online chatting tools and phone (inbound).
· Guarantees an unparalleled Customer Service experience and preserves...
...Open Position: Customer Service Support Medical Division (Pharmaceutical Company)
A pharmaceutical company is currently hiring a Customer Service Support Medical Division to join them in the Selangor company.
Key responsibilities include:
Holds a Diploma...
...Open Position: Customer Service Support, Medical Division (Pharmaceutical Company)
A pharmaceutical company is currently hiring a Customer Service Support, Medical Division to join them in the Selangor company.
Key responsibilities include:
~ Holds a Diploma...
We are looking for customer service agent for one of the biggest ecommerce companies : JD as below:
- DIPLOMA HOLDER -1 YEAR IN CUSTOMER SERVICE
-LIVE CHAT EXPERIENCE WOULD BE PLUS
-IMMEDIATE JOINER
-Willing to work rotational shift/ 24 by 7
Customer Service
Optimum Solutions (Singapore) Pte Ltd
Kuala Lumpur
3 days ago
...Responsibility
Answering whatsapp messages from customer and potential customer in timely and... ..., cancellation and etc)
Provide support to the customers as and when required... ...administrative task related to customer service
Job Requirements
An organised and...
Headmistress Group Sdn Bhd
Kuala Lumpur
2 days ago
...for a trustworthy and goal-oriented professional, to join our Customer Support Executive job position in Asia, in our facility in Subang,... ...teams, as well as freight forwarders
Liaise with Technical Services regarding updates and guidance to be communicated to customers...
Skyways Technics
Kuala Lumpur
3 days ago
...primary objective to deliver an outstanding Customer experience, Stabilization, and... ...tenacity in delivering high levels of customer service and professionalism.
Good people and... ...via email and phone, providing technical support.
Keep track of repair timelines based...
World Mode Malaysia
Kuala Lumpur
3 days ago
...installation schedule to ensure timely delivery in accordance with customers' requirements and company standards.
Liaise with sub-... ...owners for scheduling of product measurement and installation services and update status accordingly from time to time.
Prepare all...
A Chat support's role is to handle all incoming inquiries on products, technologies, programs, policies and services. They are able to handle inquiries via all media channels both inbound... ...:
• Open and maintain customer accounts by recording account information...
Net2source LLP
Kuala Lumpur
3 days ago
...Purpose
CS Specialist is part of the fss service helpdesk team. CS Specialist is... ...Resolving tickets (within scope) in a timely, customer-oriented manner
Ensuring the quality... ...problem description, resolution, etc.
Supporting continous improvement of services in...
Wilhelmsen group
Kuala Lumpur
3 days ago
...Leveraging technology and industry expertise they offer seamless services such as freight forwarding warehousing and distribution.... ...an interconnected world.
Our client is seeking a skilled Customer Support Specialist to join their ecommerce division. This individual...