...Responsibilities:
Optimise customer service experience, create engaged customers and facilitate organic growth.
Take ownership of customers issues and follow problems through to resolution.
Establish a clear mission and initiate strategies focused towards that...
...comprehensive reports and presentations.
Organise and manage logistics for the hospital's shuttle service.
Handling patient feedback and implement necessary actions to enhance customer satisfaction.
Assist with administrative tasks such as data entry, filing, and...
TIME's group
Pulau Pinang
1 day ago
...enthusiastic, passionate, and self-motivated candidates to join our dynamic Ground Services team at Penang International Airport (PIA).
Responsibilities:
-Providing professional customer services for airport check-in, arrival (including baggage - related matters),...
職責：
優化客戶服務體驗，培養積極參與的客戶並促進有機成長。
掌控客戶問題並追蹤問題直至解決。
建立明確的使命並啟動針對該使命的策略。
制定服務程序、政策和標準。
保留準確的記錄並記錄客戶服務行動和討論。
分析統計數據並編制準確的報告。
招募、指導和培養客戶服務代理，並透過鼓勵和授權創造一個讓他們能夠脫穎而出的環境。
密切關注行業發展，並將最佳實踐應用於需要改進的領域。
維護資源並利用資產來實現定性和定量目標。
遵守並管理核准的預算。
根據優先順序保持有序的工作流程。
要求：
擁有...
. Be responsible for follow up and complete the assigned shipments, the daily
work within the team, sales support, ensure the timely and proactive
communication with customers and other related parties.
. To update internal system.
. To assist in handling email.
...together!
About You – experience, education, skills, and accomplishments
Minimum 2 years of people management within a 5-year Customer Service background.
Excellent verbal and written communication skills.
Quality focused with a passion for continuous improvement...
Clarivate Analytic
Pulau Pinang
1 day ago
...the whole team. Survey bucketing and survey follow-up with the customer. Handle escalation from customers and internal colleagues. Handle... ...management experience with an overall 5 years of Customer Service Experience. A consistent performer capable of handling core tasks...
Clarivate Analytics
Pulau Pinang
5 days ago
Skop KerjA
1️⃣ Berkomunikasi menerusi telefon dalam membantu menguruskan pembayaran penuh hutang atau secara bulanan mengikut etika bekerja yang ditetapkan.
2️⃣ Menganalisa data-data yang diberikan untuk menghasilkan pendapatan yang tinggi dan konsisten setiap bulan.
...
Responsibilities
~Liaise with customers regarding services rendered, investigate customers’ concerns and handling service recovery
~Conduct customer satisfaction surveys / hospital tour
~Compiling accurate reports and statistics on NPS and grievances
~Establish good...
Responsibilities
~To manage customer feedback relating to service issues including investigations, crafting of replies, and liaising with customers and process owners for resolution of service feedback issues.
~Assists in the compilation, monitoring, and analysis of...
...Job Description
Partners with Intel customers, ecosystem software vendors, and/or the opensource community to develop, integrate, test, tune, debug, optimize and differentiate the software. Engages as a technical expert or trusted technical advisor to drive Intel value...
Intel
Pulau Pinang
5 days ago
...Job Description
Join our exciting journey of building best in class Radio Access Network solution. Working closely with the customers, program manager, product validation, and engineering team, the successful candidate would take Intel VRAN SW and IP solution through...
Intel
Pulau Pinang
5 days ago
Responsibilities
~Handle the registration of foreign patients and arrange the medical repatriation/evacuation cases when need be
~Provide travel related assistance to foreign patients
~Attend to foreign patients’ enquiries within an agreed timeline
~Prepare the centre...
Responsibilities
#Handle the registration of foreign patients and arrange the medical repatriation/evacuation cases when needed.
#Provide travel-related assistance to foreign patients.
#Attending foreign patients’ inquiries within an agreed timeline.
...
...We are seeking a motivated, customer-focused professional Service Delivery Manager looking for a new challenge in a dynamic and growing economy.
The Service Delivery Manager oversees the delivery and quality of services for Kirk ISS clients as well as advocating our...
Kirkoffice
Pulau Pinang
2 days ago
...ニケーション チャネルを通じてプロフェッショナルな企業イメージを投影することが期待されています。
決済関係のお問い合わせ、送金関係などあらゆる金融関係のカスタマーサポートです
- **~Responsibilities~**_
- Identify customer needs and assist them in using specific features and functionalities in the financial platform
- Follow-up with customers to ensure...
Crowe Malaysia PLT
Pulau Pinang
5 days ago
...begun to define the edge of what's possible—for our people, our customers, and the world.
Resolves problems with customers via... ...Demonstrates leadership qualities.
Demonstrates strong customer service, communication and problem solving skills.
Note: The statements...
Zebra Technologies
Pulau Pinang
3 days ago
...Support in Regional Audits.
Support in Surveillance on import and exports.
Support in conducting trainings and awareness on customs compliance.
Implementation of controls with regards to non-preferential and preferential origin management.
Perform HS Classification...
...Your future employer is a reputable shopping mall at Penang. The mall marketing team is looking for a dynamic and experienced Customer Relationship Management Executive to join our marketing team.
about the job
Use CRM systems to manage new and existing customer...
...Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY – F&B and Event Service Expert
Our jobs aren’t just about putting food on the table or serving guests during a banquet or event. Instead, we want to build...
Marriott International, Inc.
Pulau Pinang
3 days ago
...you driven, results-oriented and a team player?
With 15,000 customers in over 15 countries, StoreHub's mission is to make business awesome... ...providing retail and restaurant businesses the technology and services they need to succeed.
At StoreHub, we believe that...
StoreHub Sdn Bhd, OneStoreHub Pte Ltd
Pulau Pinang
5 days ago
...In your new role you will:
Be responsible in responding, coordinating and resolving all customer requests in Customer Interface Software tool (CMT) routed to Quality Queue and email.
Responsible for the completion of customer survey, questionnaire including audit...
...be responsible for providing support, advice, and solutions to customers facing issues or having questions regarding E2E Supply Chain application... ...resolution metrics and performance to ensure adherence to service level agreements.
Assess, prioritize, coordinate, and...
...Samtec, Inc
Essential Functions/ Responsibilities.
1. Manage customer concerns and ensure they are resolved in a timely manner
2.... ...identity/expression, marital status, past or present military service, family medical history or genetic information, or any other...
...Executive/ Sr Executive - Finance Share Service
Follow established procedures and guidelines to perform in the area of responsibility accurately and timely.
In the area of responsibility, reconcile accounts, post entries, and maintain a complete and accurate sub-...
B. Braun Medical Industries Sdn. Bhd.
Pulau Pinang
4 days ago
...Plan and conduct marketing activities for a diverse range of industries / customers for hire-purchase products, leasing facilities, trade finance, etc.
Develop and maintain good relationships with existing customers, suppliers and vendors
Conduct site visitation...
...s:
~ Prepare recurrence (daily/weekly/monthly) backlog and lead time report
~ Resolve customer case management cases following internal work instruction and company policy
~ Resolve order change error log and Idocs work flows in SAP system
~ Ensure on...
...audit engagements in different industry sectors in which Ernst & Young is acknowledged as a market leader, specifically: financial services, energy and utilities, oil and gas, telecommunications, industrial products, automotive, retail and consumer products, real estate...
...and results oriented individuals to fuel our growth and embark on a journey of self-discovery.
Governance, Risk and Compliance Service (GRCS) provides a range of corporate governance advisory, enterprise risk management, internal auditing and controls compliance...
...will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process... ...information via email.
Keeping up with product and service information and updates.
Creating and maintaining a database...
Kirkoffice
Pulau Pinang
1 day ago