- ...encourage to apply. Minimum 1 year of working experience in the service industry will be an added advantage for this position. Must... ...level of interpersonal and communication skills to move beyond customer's frustrations and solve customer's problems. ~ Identify the...
- ..., good with figure Responsibilities: ~Mission: In charge of managing orders, monitoring execution and treating customers' requests to meet service commitment and improve customer satisfaction. 1. Manage Order & delivery ~Captures, records and commits customer orders...
- -Handle all inbound calls related to general customer inquiries, complaints, feedback, comments, and any issues concerning the company’... ...Strive to exceed customer expectations by delivering excellent service and accurate information. -Collaborate with the team to achieve...
- -Handle all customer inquiries coming from multichannel, including WhatsApp, calls, emails and Livechat. -Provide "Total Service" to our value customers. -Maintain in-depth knowledge of company products, services, and policies to provide accurate information to...
- ...About You! To manage and resolve customer complaints, disputes, and dissatisfaction cases in a professional, timely, and effective manner... ...related field. Minimum 2 years of experience in customer service, complaint resolution, or handling customers Must have...
- -Provide ongoing technical support to customers via telephone and email regarding product-related issues. -Utilize strong interpersonal and communication skills to manage customer frustrations and effectively resolve issues. -Assess the customer’s level of technical...
- ...Join us in our mission to deliver unparalleled peace of mind to customers throughout their pre-owned vehicle ownership experience. At... ...roles related to customer experience, journey mapping, or customer service will be an added advantage. ~ Strong analytical skills with...
- ...Join us in our mission to deliver unparalleled peace of mind to customers throughout their pre-owned vehicle ownership experience. At... ...ensuring they achieve their desired outcomes with our products and services. The ideal candidate will have a strong background in customer...
- ...About You The Customer Insight & Research Analyst is responsible for gathering, analyzing, and interpreting customer data to provide actionable insights that drive business decisions and strategies. This role involves conducting market research, analyzing consumer...
- ...strategies [Apply now at ; JOB REQUIREMENTS: -1-3 years of experience in account management, digital marketing, or client servicing (agency background is a plus) -Strong communication and project management skills -Familiar with digital ad platforms (...
- ...The Sales Support (Admin) Executive plays a vital role in supporting the Customer Success Team, focusing on the coordination and administration of renewal processes for licenses and support services. This role ensures timely and accurate renewals, maintains client...
- ...Job Description ~ To Service Existing client while identifying & developing new customers, ~ To assist in planning ,coordinating & implementing sales & marketing strategies , ~ To achieve assigned monthly & yearly sales targets ~ To collect payment within...
- ...as needed. -Cross-Functional Collaboration: Collaborate with internal teams, including sales, product development, and customer service, to ensure alignment of branding and marketing strategies with overall business goals. -Brand Performance Monitoring: Monitor...
- ...and optimization), operations (e.g. computer vision automation), customer conversion (e.g. recommendation and personalisation engine),... ...up new skills quickly Experience in MLOps framework, cloud services by AWS/ GCP, Tensorflow/ Pytorch will be an advantage. Experience...
- ...resources and guidance needed to succeed. -Work closely with other departments, such as sales, business development, and customer service, to ensure marketing strategies are integrated and support overall business objectives. -Lead digital marketing efforts,...
- ...-Develop and maintain strong client relationships to ensure customer satisfaction and retention. -Present proposals, negotiate contracts... ...product, marketing, and operations teams to ensure seamless service delivery to clients. -Provide feedback from clients to...
- -Identify and Source high-quality service providers across Malaysia, including rural areas, to ensure a strong and diverse network.... ...Mandarin-speaking candidates who will be serving Mandarin-speaking customers." -Able to use Google Sheets and Docs -Resourceful, has...
- ...~Excel is a must ~Attention to detail for accuracy Responsibilities:MISSION: ~Guarantee right and timely customer invoicing of products and services by application of accurate prices and commercial conditions. ~Contributes to improve the data quality by analyzing...
- ...includes managing physical and cloud servers, applications, IT service management systems, end-user computing tools, and ensuring system... ...systems. Automation and Optimisation: Write and maintain custom scripts to streamline processes and reduce manual intervention....
- ...and incidents -Establishing, recommending, and implementing policies to ensure quality, timely and efficient design of customer-oriented services. -Report, manage and resolve all incoming technical support inquiries. -Review all technical support-related...
- ...Consultation: -Collaborate with sales teams to understand customer requirements and objectives. -Provide expert advice on technical... ...offerings. -Continuously learn about new products and services offered by the company to effectively communicate their value to...
- ...actionable product developments that deliver tangible benefits to end customers Operate within an Agile framework, regularly reassessing... ...mindset ~ Established background in launching software or services in partnership with engineering teams and a high degree of...
- ...system migrations from legacy monolithic applications to modern, service-oriented architectures like Odoo ERP. -Develop and... ...digitalization projects. -Expertise in ERP, MES, WMS, including customization, automation, and integration. -Strong communicator and...
- ...role in maintaining the seamless operation of our internal IT services. You will be the first point of contact for employees facing issues... ..., employee onboarding/offboarding, corporate applications and custom business applications. Review incoming tickets to assess...
- ...like lead generation, database maintenance, order processing, and customer communication. The role also involves tracking sales data,... ...Proven experience in a sales support, administrative, or customer service role (experience in office furniture or similar industry is a...
- ...lasting impressions, boosting brand awareness and sales. This role suits outgoing individuals who love travel, luxury items, and customer service. Key Responsibilities: - Engaging with travelers at the airport to promote and sell our product range. - Providing in-...
- ...framework with VB.NET, C#, ASP.NET, CSS, JavaScript, JQuery, Bootstrap, Web Services, Win Services, SQL Server, MySQL and Reporting Tools. -Analyze end-user requirements, develop customized software, test program, and manage changes in application solutions and services...
- ...building strong client relationships, and ensuring the agency's services align with the evolving needs of clients in the digital... ...challenges. -Collaborate with the internal team to develop customized digital marketing strategies and proposals for potential clients...
- ...visually stunning lighting designs for events, concerts, and commercial spaces. Our team is passionate about delivering exceptional service and creating unforgettable experiences for our clients. We are currently looking to expand our team with a dedicated and skilled...
Epic AV SDN BHD
Kota Damansaraa month ago - ...inbound calls related to hotel reservations, travel product information, and general inquiries. -Exceed customer expectations by delivering excellent service and accurate information. -Provide relevant travel and tour information to ensure a convenient and smooth...
