...preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria... ...or functions.
Ensuring Exceptional Customer Service
• Provides and supports... ...Responsibilities
• Provides information to executive teams, managers and supervisors, co-...
...Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility,...
Additional Information
Dining Ambassador (F&B and Event Service Expert) - Mandarin Speaker
Job Number 24076391
Job Category
Food and Beverage & Culinary
Location
The Ritz-Carlton Langkawi, PT 313 Jalan Pantai Kok, Langkawi, Kedah, Malaysia
VIEW ON MAP
Schedule
Full-...
...materials.
• Informs and/or updates the executives, the peers and the subordinates on... ...procedures for banquets, restaurants, room service and employee cafeteria.
• Conducts china... ...goals.
Ensuring Exceptional Customer Service
• Attends meetings and communicates...
...a commitment to maintaining high event execution standards within a resort.
Creative thinking... ...event details, to ensure a high-quality customer experience.
Develops working... ...outside vendors and establishes prices and service agreements to enhance the event experience...
...operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable.... ...operation meets the brand’s target customer needs, ensures employee satisfaction, and... ...brand’s business strategy and leads its execution.
• Identifies the developmental needs...
...properly and in a timely fashion for proper service delivery. Assists in leading all day-to-... ...on building long-term, value-based customer relationships that enable achievement of... ...business and/or close on business.
• Executes and supports the operational aspects of...
...This role leads a team of highly experienced senior executives including Director of Operations, Director of Finance, Director... ...Lead in all key property issues including capital projects, customer service, and refurbishment.
• Ensure all decisions are made...
...staff on a daily basis. Areas of responsibility include beverage service in the Restaurants/Bars and Room Service. Position assists with... ...beverage staff regarding each event.
Ensuring Exceptional Customer Service
• Provides excellent customer service.
• Interacts...
...Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists... ...service in compliance with local laws.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer...
...supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations... ...budgeted goals.
Ensuring and Delivering Exceptional Customer Service
• Sets a positive example for guest relations.
• Interacts...
...recognize performance.
• Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement... ...supplies, equipment and uniforms.
Ensuring Exceptional Customer Service
• Empowers employees to provide excellent customer service...
...Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists... ...service in compliance with local laws.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer...
...information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain...
...Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility,...
...Job Description
Additional Information Airport Representative
Job Number 24076470
Job Category Rooms & Guest Services Operations
Location The Ritz-Carlton Langkawi, PT 313 Jalan Pantai Kok, Langkawi, Kedah, Malaysia VIEW ON MAP
Schedule Full-Time...
...departments to ensure guest needs are met. Ensure staff is working together as a team. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Complete scheduled inventories of supplies, food,...
...when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure...
...on general property information, in-house groups, policy changes, or other pertinent information. Answer questions about available services, general property information and amenities. Confirm guest first and last name and type of treatment scheduled prior to beginning...
...information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional...
...VIEW ON MAP
Schedule
Full-Time
Located Remotely?
N
Relocation?
N
Position Type
Non-Management POSITION SUMMARY
Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group...
...Job Description
Additional Information Front Office Agent
Job Number 24076412
Job Category Rooms & Guest Services Operations
Location The Ritz-Carlton Langkawi, PT 313 Jalan Pantai Kok, Langkawi, Kedah, Malaysia VIEW ON MAP
Schedule Full-Time
Located...
...information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional...
...Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility,...
...when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure...
...Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility,...
...Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility,...
...when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure...