...The Position:
~ The Customer Success Manager (CSM) ensures a smooth on-boarding and integration process and life cycle management to capture the business value of Tier-1 Enterprise customer.
The Responsibilities of the...
...dynamic and diverse team includes staff of 16 nationalities.
About the role:
We are seeking a dynamic and proactive Customer Support Manager to join our Customer Support team, based in Kuala Lumpur, Malaysia. The chosen candidate will be responsible for overseeing...
...Customer Success Manager III page is loaded Customer Success Manager III
Apply locations Malaysia time type Full time posted on Posted 30+ Days Ago job requisition id JR-141921 Who are we?
Equinix is the world’s digital infrastructure company , operating over...
MYR 3,800 - 4,500 per month
...Responsibilities:
Addressing inquiries and issues from global customers across various channels like email, chat, voice, and social... ...Collaborating with internal and external stakeholders such as product managers and the marketing team to address complaints and feedback...
...About Customer Success Services
The SaaS Customer Success Services organization strives to maximize SaaS revenue to Oracle and increase value contribution to our SaaS customers by:
- Driving the most agile and efficient renewal process while rapidly growing existing...
...Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
We are looking for a Customer Success Manager who:
Is passionate about driving success for customers
Is an active listener and expert problem solver to help find the right solutions for our clients...
...internal & external resources to provide customers with high-quality services;
# Through... ...depth cooperation, and promoting customer success;
# Cooperate with the contract renewal... ..., goal-oriented but with good process management methods and habits;
# Experience in consumer...
...20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you’re in the right... ...we’re missing is you!
Forcepoint’s Enterprise Customer Success Managers are a critical part of our Customer Success team which is focused...
...Job Description
The purpose of this role is part of Customer Success team that drives customer success through better servicing and retaining... ...closely with subject matter experts, marketing teams or management to develop and implement plans.
Drive CDI and programs to...
...do
Serve as the main focal point for customer needs and requirements for all aspects of... ...service to deliver and grow the accounts
Manage day to day relationship and lead multiple... ...facing Account Management / Customer Success Management experience in a technology-oriented...
...Forrester Wave for Cross-Channel Campaign Management in Q3, 2021. We are also named a leader... ...G2 Mobile Marketing, Personalization, Customer Data Platform, and Customer Journey Analytics... ....
Role Description
As a Customer Success Manager, you will be proactively driving...
...Customer Success Manager
What's on the offer
Permanent Role
Interesting Benefits Package
Industry : Global Payment Company
Location : Kuala Lumpur (On-Site)
Responsibilities include:
Drive contract negotiation and collaborate with Sales team on Mobile...
...provider of geopredictive and knowledge management software and solutions to optimize subsurface... ...and technology innovation to help customers extract more actionable knowledge from sophisticated... ...Ikon the proven partner for subsurface success.
About the role
The Data...
...proposition, we are able to go above and beyond for our customers, far exceeding expectations.
The Service Delivery Manager is responsible for managing and monitoring... ...for assigned accounts
Accountable for the success of projects implementation for assigned...
...Customer Success Consultant, SEA page is loaded Customer Success Consultant, SEA
Apply locations Malaysia time type Full time posted on Posted 7 Days Ago job requisition id R72175 Customer Success Consultant
Are you a customer-centric and data-driven individual...
...Maintaining a positive, emphatic, and professional attitude toward customers at all times.
-Attend and respond to customer’s inquiries... ...excellent business relationships with customers and assist/manage daily sales prospects.
-Be the person to ensure customer satisfaction...
...phase of rapid growth at Annalise.ai and as we continue to grow, we have identified the need to find a commercially astute Customer Success Manager (CSM) to join us. Your role will involve partnering with our sales and services teams to lead customer engagements for the...
As a Customer Success Executive, you will play a crucial role in ensuring customer satisfaction, financial integrity, operational efficiency... ...across departments and with external partners
Account Management
- Maintain relationships with schools regarding their booked...
...This is a strategic customer-facing role responsible for platform adoption success achieved by driving adoption efforts and building strong customer relationships... ...needs. This is a high-touch role, where you will manage customers across theatre.
The CSS lives the values...
...highly motivated and energetic candidate for the position of Customer Success Executive! Well organized, flexible and enjoys the challenge... ...closely with the all members of the Customer Success team to manage user expectations
-Share your insights on the user experience...
The Customer Success Intern will assist the Customer Success Department in daily operations, encompassing tasks like gathering client feedback... ...team.
-Previous experience with customer relationship management (i.e. HubSpot).
-Past employment or project history in...
...Support after-sales with customer success manager through client servicing, appointment arrangement, complaints, problem solving and contract renewal.
Support account management activities, aid in managing customer accounts, updating records, and coordinating with...
...inspire a new generation of learners and help even more students learn smarter and do better!
Job Scope
In Geniebook , Customer Success Specialists are also known as Learning Advisors , whose key responsibilities are to boost the customers' usage of the app...
...Customer Experience Manager page is loaded Customer Experience Manager
Apply locations Penang, Malaysia time type Full time posted on Posted 30+ Days Ago job requisition id R006347 Since 1979, Plexus has been partnering with companies to create the products that build...
...About the Team :
You will report into Valerie's Customer Success team, based in Kuala Lumpur.
The role in a nutshell:
Embark on meaningful and rewarding work performed with unwavering integrity. In this role, you will:
Deliver Exceptional Customer...
...colleagues in our markets
Job Description
The role of Customer Success Specialist is to fulfill sales support and customer service... ...accurate tracking of deliverables
Responsible for onsite management of the rebooking process
Acts as main point of contact...
...Customer Experience Manager, APAC page is loaded Customer Experience Manager, APAC
Apply locations Malaysia - Petaling Jaya Japan - Tokyo... ...effort & growing efficiency
Actively contribute to the successful implementation/adoption of all new products, policies, processes...
...Work from Office: 10am 6pm
Job Description:
Contacting customers to prompt them to place orders understand their purchasing decisions... ...from conversations in our database
Working with team manager and team members to identify errors in the companys processes which...
...Customer Success Specialist - Remote Work word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word...
...Key Responsibilities
# Develops and maintains customer relationship with all relevant individuals in his/her district at all times, at all levels. Performs regular customer visits.
# Manages, coaches and directs all customer engineers in his/her district. Responsible...