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- ...Desk Administrator is an entry level administrative role that supports the smooth operation of the service desk function. This role involves... ...the correct escalation procedure is followed on all critical calls and requests and assists with analyzing and interpreting the...
- ...visit our website: Job Description Lead end-to-end data center projects from concept to handover. Define scope, goals, and... ...start-up, and final handover. Provide post-construction support and issue resolution. Lead the end-to-end procurement process...
- ...management in ensuring the quality, cost, statutory, safety and environment issues and project scheduling requirements are met To support with the establishment of the overall success criteria for the project, including time, cost, technical and performance parameters...
- Customer Support Engineer page is loaded## Customer Support Engineerlocations: Remote Malaysiatime type: Full timeposted on: Posted 30+ Days... ...customer facilities as necessary.* Be part of a global 24x7 on-call duty roster to manage and address critical (P1) issues.* Engage...
Kaleris Company
Cyberjaya, Selangor4 days ago - ...Project Director role, delivering greenfield hyperscale data centers. You will be driving end-to-end project delivery, ensuring seamless... ...practices for mission-critical infrastructure delivery. Support and mentor project managers and package leads to ensure...
MYR 15,000 - 20,000 per month
...to join a leading company delivering greenfield hyperscale data centers in Malaysia. Key Responsibilities Lead and manage the... ...site issues, and ensure safe, compliant, and timely delivery. Support commissioning and handover phases with focus on durability and...- ...Customer Support Specialist (Remote, Full-Time | GMT+8 Hours) EngageRocket is looking for a driven and customer-centric Customer Support Specialist to delight our customers by helping them leverage our software to build great workplaces with inspiring leaders. If...
EngageRocket
Cyberjaya, Selangor2 days ago - ...Efficiently respond and communicate with clients to understand and service their needs via livechat Effectively analyse customer data to make appropriate recommendations and problem resolutions Resolve product or service concerns by clarifying the customer’s problem...
Just Global Markets Ltd.
Cyberjaya, Selangor2 days ago - ...As a Customer Support Engineer, you will be responsible for helping Incognito’s customers by diagnosing and resolving complex technical issues... ...outside your time zone, and at times after-hours, and for on-call rotation and pager-duty. Requirements: Post-secondary degree...
Freelancing
Cyberjaya, Selangor2 days ago - ...seeking a talent with a strong passion for customer service and a commitment to achieving... ...professional manner. -Handle incoming calls, emails, and messages from clients, providing... ...improvement. -Provide administrative support, including data entry, filing, and document...
- ...We are looking to hire a Customer Support Engineer as part of Telesign’s Technical Support team. The Customer Support Engineer role works with our customers as well as with our internal teams on troubleshooting issues from initial detection to resolution, and escalating...
Telesign Corp.
Cyberjaya, Selangor2 days ago - ...join a leading organisation delivering greenfield hyperscale data centers and other mission-critical facilities in Malaysia. In this... ...contractor quality performance and corrective actions. Support commissioning, handover, and documentation accuracy. Requirements...
- Customer Service Advisor - Travel project Permanent Position Work Mode: Work from Office... ...requirements; probe for understanding, use decision-support tools and resources to appropriately... ..., document and retrieve information in call tracking database • Respond to customer...
- ...large resorts, we are committed to delivering exceptional customer service and support. Our distributed team works from 20 countries in APAC and... ...and timely support by addressing hoteliers’ queries through calls and emails in a polite way (e.g., assisting with settings,...
Exely
Cyberjaya, Selangor3 days ago - ...The Network Operations Center (NOC) Analyst quickly and efficiently resolves customer issues and requests for support, via phone, email, and the CRM ticketing system. The NOC analyst troubleshoots a variety of satellite and ground-based IP and telephony networks, maintains...
Networkinnovations
Cyberjaya, Selangor5 days ago - ...tech? What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential...
SupportYourApp
Cyberjaya, Selangor1 day ago - ...Delivered Regional Network Operations Center Manager With a global team of 5600+ IT... ...with other regional NOC teams for full 24/7 support. Act as the escalation point for major... ...in regional service reviews, audits, and customer meetings. Ensure alignment with ITIL...
DHL Germany
Cyberjaya, Selangor5 days ago - ...social media ad platforms. -Maintain excellent interpersonal relationships with the clients throughout the program to increase customer efficiency. -To respond to inquiries in a timely manner and maintain a good relationship with Hasbul Brothers clients. -To organize...
- ...Technical Support Administrator page is loaded Technical Support Administrator Apply... ...unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and... ...Agreements Manage and maintain on call schedule in XMatters tool Documenting...
RIMINI_MALAYSIA RIMINI STREET MALAYSIA Sdn Bhd
Cyberjaya, Selangor2 days ago - ...As the Customer Experience Lead within our Managed Services business, you will lead the... ...meetings and encourage a collaborate and supportive team environment. Diagnosing issues and... ...tickets responded within SLA First call resolution Ticket triage compliance...
Logicalis GmbH
Cyberjaya, Selangor5 days ago - Technical-Specialist(Operations support) page is loaded## Technical-Specialist(Operations... ...(SBO) is a chain of operational centers that form an integral part of Royal Dutch... ...Contracting and Procurement, Creative Solutions, Customer Operations, Finance Operations, Human...
Oman Shell
Cyberjaya, Selangor2 days ago - ...Job Description As the Customer Experience Lead within our Managed Services business, you... ...with ability to guide teams across IT support areas. Self-starter who works well under... ...within target Response within SLA First call resolution Ticket triage compliance...
Logicalis Group (DE)
Cyberjaya, Selangor3 days ago - ...environment; ~ Have received award for call handling or agent award or team award is... ...an effective understanding of the customers’ business, business requirements, and IT... ...strive to create a culture where people feel supported and encouraged. Read more about our commitment...
Atos SE
Cyberjaya, Selangor2 days ago - ...As an IT Customer Experience Analyst, you will be the first point of contact for Logicalis... ...Managing competing priorities between inbound calls and queue management within the... ...Experience in Remote Desktop Compute Support, Active Directory, MS Exchange, Citrix administration...
Logicalis Group (DE)
Cyberjaya, Selangor2 days ago - ...keep versions tidy. Run projects to help customer onboarding scale. Data and integrations... ...or tasks. Lifecycle enablement — Support mass onboarding, segmentation, and code mapping... ...Interview process Round 1: Intro call with Hiring Manager, 15 minutes Round...
Oaky
Cyberjaya, Selangor1 day ago - ...child to college, to growing a business by connecting with new customers – we empower consumers and our clients to manage their data... ...English ~ Collaborate well with others and contribute to a supportive team environment ~ Approaches challenges with a solution-oriented...
- ...internationally, we are looking for a hands-on, driven, and empathetic Customer Success Specialist with a passion for collaborating and making... ...team. The main focus of the Customer Success Specialist is to support the Customer Success team in Japan while providing secondary...
Rapsodo Inc.
Cyberjaya, Selangor2 days ago - ...revenue growth objectives. You will be providing phone-based support to customers from the comfort of your home! You will help resolve and escalate... ...quantitative metrics and KPIs including client facing time, call quality and occupancy What we are looking for...
The Credit Pros Intl
Cyberjaya, Selangor5 days ago - ...Overview Quest Technical Support is currently looking for an Enterprise Technical Support... ...ve been reducing the time and money our customers spend on IT administration, so they can... ...in a customer-focused Knowledge Centered Support (KCS) environment. -Developing...
Quest Software Canada Inc
Cyberjaya, Selangor2 days ago - ...Customer Experience Engineer in Cyberjaya at Logicalis We are seeking a Customer Experience Engineer as part of our expansion of our... ..., you will play a crucial role in providing top-notch end user support services to our important customers in Australia and the surrounding...
Logicalis Group (DE)
Cyberjaya, Selangor5 days ago
