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...Customer Support Engineer (OTC) page is loaded Customer Support Engineer (OTC)
Apply locations Kuala Lumpur, Malaysia posted on Posted Yesterday job requisition id 2024-13066 About the Role
What to expect? Spot systemic ( TAMPRO ) alerts and proceed with remedial...
...Position: Korean Speaking Customer Support Agent (Travel Industry)
Client Background: MNC BPO company
Location: KL, Malaysia
Tenure: Permanent
Remuneration:
. Salary: RM8,000 - RM10,000 (depends on experience)
Working hour: 8am-8pm operation hour (rotational...
...Job Title: Japanese/Korean Customer Support Agent (Travel Project)
Location: Cyber Jaya, Malaysia
Working hour: 24/7 rotational shifts
Remuneration : RM8,500 - 9,000(depends on experience) + KPI Allowance
Job Expectations:
Respond to customer enquiries...
...Job Responsibility
Handle general inquiries via Voice and Non-voice channel
Making appointments on behalf of the customer
Provide accurate information (medical-related)
Liaising with customers & hospitals accordingly
Working timing
~ Rotational shift basis...
...Provide outstanding customer support through phone, email, and live chat, ensuring that every interaction leaves a positive impression.
Understand customer needs, address concerns, and provide solutions promptly.
Record detailed notes of customer interactions, ensuring...
...in 2004, it's a leader in the industry, serving clients worldwide with a focus on innovation and customer care.
about the job Key Responsibilities:
Client Support:
Assist clients via telephone, email, and chat.
Handle complaints and find solutions.
Feedback...
...class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement... ...Shopee CS)
~Expected to handle multiple complex issues
~The agent is expected to resolve the various issues using tact and...
We are looking for customer service agent for one of the biggest ecommerce companies : JD as below:
- DIPLOMA HOLDER -1 YEAR IN CUSTOMER SERVICE
-LIVE CHAT EXPERIENCE WOULD BE PLUS
-IMMEDIATE JOINER
-Willing to work rotational shift/ 24 by 7
Customer Service
...Service Assurance Customer Service Admin & Support Operations Support Reporting
Education: Secondary education or equivalent Experience: Prior experience not required
At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities...
...Southeast Asia.
The Role
Your Responsibilities Will Include
Take calls and provide accurate answers to customer queries.
Delivering excellent customer support & services and offering patient assistance at all times.
Respond to customer's inquiries over...
...the buyer receives the product. This position will be part of Customer Service, which handles inquiries from Singapore sellers and buyers... ..., resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction.
Primarily...
...Skyways Technics is looking for a trustworthy and goal-oriented professional, to join our Customer Support Executive job position in Asia, in our facility in Subang, Malaysia.
The direct reporting line will be with the Customer Support Manager.
Responsibilities...
...networks with the primary objective to deliver an outstanding Customer experience, Stabilization, and sustainability of operational performance... ...Respond to inquiries via email and phone, providing technical support.
Keep track of repair timelines based on information from...
...Location: Kuala Lumpur, Malaysia
Team: Customer Department
Role: Customer Support Squad Lead
Mode: Full-time
About Respond.io
Founded in... ...Provide continuous coaching and mentorship to support agents, empowering their growth and skill enhancement, while...
...Glove Corporation Berhad is seeking a dynamic and experienced Support Manager to join our team in Malacca City, Melaka, MY. As a part... ...improvement.
5. Collaborate with other departments to address customer needs and concerns.
6. Conduct regular performance evaluations...
A Chat support's role is to handle all incoming inquiries on products, technologies, programs, policies and services. They are able to... ...tickets.
Duties and Responsibilities:
• Open and maintain customer accounts by recording account information
• Resolve product or...
Job Description:
• Provide quality customer support (24/7) through Live Chat and Digital channels for our customers.
• Monitor various company communication channels including call centre, social media, web enquiries, etc. and respond appropriately in a timely manner...
...Services (FSS)
Resolving tickets (within scope) in a timely, customer-oriented manner
Ensuring the quality standards for all... ...demographic information, problem description, resolution, etc.
Supporting continous improvement of services in quality and effectiveness...
...Full Job Description :
Support day-to-day sales operation.
Co-ordinate on customer enquiry and sales team requirement.
Provide administrative support to the sales team on sales order, pricing & approvals.
Responsible for the filing of various departmental...
...learn from some of the most inspiring and supportive leaders in the business.
Sound like... ...Department Support (15%):
Assist new agents onboarding and participate in new agents... ...Build a career with us as we help our customers and the community live Healthier, Longer...