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- ...provider to an organization that has the expertise and resources to support medium to large scale organizations, with critical IT... ...first contact resolution rate, resolution rate Collaborate with customers (of all levels of the business), team members, and support teams...
- ...WE ARE HIRING Title: CUSTOMER SUPPORT - MANDARIN & ENGLISH ( PERMANENT NIGHT SHIFT ) GOOD SALARY PACKAGE: RM4,000 - RM6,000 JOB REQUIREMENTS • Experience range: 0-5 years • Fresh graduates are encouraged to apply • Open for SPM/Diploma holders • Shifts...
Two95 International Inc.
Cyberjaya, Selangor4 hours ago - ...real-world problems Entrepreneurship: Create value to the economy and society through technology Job Summary The Admission Support (Junior Executive) is responsible for administering the end-to-end application process, from receiving applications to issuing...
- ...Assistant Client Support Officer, Customer Service page is loaded Assistant Client Support Officer, Customer Service Apply remote type On-site Working locations Cyberjaya, Malaysia time type Full time posted on Posted 10 Days Ago job requisition id R-132570 Make an...
NTT Limited
Cyberjaya, Selangor1 day ago - ...Your day at NTT DATA The Assistant Managed Services Client Service Desk Administrator is an entry level administrative role that supports the smooth operation of the service desk function. This role involves tasks such as coordinating service requests, assisting the...
Applicable Limited
Cyberjaya, Selangor5 days ago - ...Your IT Future, Delivered IT Solutions Consulting Analyst – API Customer Support Engineer With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital...
DHL Germany
Cyberjaya, Selangor5 days ago - ...Role: Assistant Client Support Officer Location: Cyberjaya, Malaysia (On-site) We are working with a global technology services... ...the progress of their requests, maintaining a high standard of customer service. Ensure service tickets are closed in a timely and...
- ...Have received award for call handling or agent award or team award is desirable but not... ...an effective understanding of the customers’ business, business requirements, and IT... ...strive to create a culture where people feel supported and encouraged. Read more about our commitment...
Atos SE
Cyberjaya, Selangor3 days ago - ...Overview As a Technical Support team lead, you will play a crucial role in leading Level 2/3 engineers responsible for diagnosing and resolving technical faults. Your support is vital to backbone and access networks, and your coordination with vendors and partners is...
- ...As an IT Customer Experience Analyst, you will be the first point of contact for Logicalis’s customers. In this role, you will work... ...communication skills in English. Experience in Remote Desktop Compute Support, Active Directory, MS Exchange, Citrix administration, Multi-...
Logicalis Group (DE)
Cyberjaya, Selangor3 days ago - ...As the Customer Experience Lead within our Managed Services business, you will lead the Service Desk team providing excellent service... ...Host regular team meetings and encourage a collaborate and supportive team environment. Diagnosing issues and provide solutions,...
Logicalis GmbH
Cyberjaya, Selangor1 day ago - ...allows organizations around the world to truly connect with their customers by delivering intelligent interactions, every time. Our... ...them as individuals. This exciting role is responsible for supporting the Australian & New Zealand Senior Account Managers in the DQT...
Experian Group
Cyberjaya, Selangor5 days ago - ...Your day at NTT DATA The Assistant Managed Services Client Service Desk Administrator is an entry level administrative role that supports the smooth operation of the service desk function. This role involves tasks such as coordinating service requests, assisting the...
Applicable Limited
Cyberjaya, Selangor3 days ago - ...To provide advanced application support and enhancement services for the university’s CRM, Student Management System (SMS), and Learning Management System (LMS). The role emphasizes hands-on involvement in ensuring system performance, supporting end-users, and coordinating...
Cyberjaya
Cyberjaya, Selangor4 days ago - ...Your IT Future, Delivered System Support Specialist (System Monitoring) With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions . We...
DHL Germany
Cyberjaya, Selangor2 days ago - Key Responsibilities: 1.Respond to customer inquiries via phone, email, or chat in a professional and timely manner 2.Provide accurate information about products, services, and company policies 3.Handle complaints, provide appropriate solutions and follow up to ensure...
BrainHunters.Co
Cyberjaya, Selangor22 days ago - ...exceptional solutions and services across Malaysia, driving growth, and fostering innovation in the digital landscape. ICT help desk agents provide technical assistance to computer users, answer questions or solve computer problems for clients via telephone or...
- ...The Responsibilities of the Role: - Handle customer inquiries via phone, email, or live chat in a professional and timely manner. Resolve customer complaints, issues, or concerns efficiently while ensuring a high level of customer satisfaction. Provide accurate...
- ...personalized and convenient business solutions with first class customer service. We offer and guarantee high quality solutions and... ...specifications. • Write and edit tender submissions, proposals, and supporting documents with a focus on accuracy, clarity, and compliance....
- Job Description: -Respond to customer inquiries via voice and email professionally and efficiently -Troubleshoot and resolve customer issues or escalate them appropriately -Ensure excellent service standards and maintain high customer satisfaction -...
- Knowledge/Skills/Experience Required: Minimum 0 - 1 year of knowledge/experience with International KYC (Remediation, Onboarding, or Periodic Review). Previous exposure to institutional KYC for China regions is preferred. Detailed understanding of negative...
- ...end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry. Job Description...
- At Muqmeen Group, our vision is “To Be The First 200 Million Agency Force in Malaysia”. We are driven by our motto, "Your Dream Our Mission" which reflects our commitment to setting the highest standards in the financial industry. Our mission is clear: "To Provide...
- ...seorang yang berpengalaman, friendly dan outgoing untuk join team kami di Delitea HQ, KIP Kepong sebagai Mixologist / Barista cum Customer Support! 【🎯 Kriteria Jawatan】 ✅ Warganegara Malaysia（Lelaki / Perempuan dialu-alukan） ✅ Usia 21 - 35 tahun ✅ Sekurang-kurangnya 2...
- This role is to provide support and maintenance of software applications for customers 24/7/365 in shift which include evening, night, weekends or holidays to streamline their business operations. -Create, track, and update support tickets within the system to document...
- ...detail-oriented and proactive Operations Assistant Manager to support the day-to-day operational activities of the organization. The... ...Coordinate with different departments (e.g., HR, logistics, finance, customer service) to ensure smooth workflows. -Supervise staff in the...
- ...positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature. Customer Care Support Office Representative (Japanese Speaker- 7 months contract)– Your future position? You will be responsible for ensuring the...
- ...Intake-specific social media platforms and event announcements. · Support the development of digital contents (Ideation, filming, video... ...emails, phone calls & walk-in to the campus from external customers. · Attend on-campus & off-campus events as assigned from time...
- ...largest telecommunications providers. • Respond to calls /emails/chats received from customer and address the customer needs or route the request accordingly • Provide technical support on operational or maintenance of a personal computers/Applications/ other products/...
- Key Responsibilities: -Make outbound calls to potential and existing customers to promote products and services. -Deliver prepared sales scripts to persuade customers to purchase or make appointments. -Follow up on leads generated through marketing campaigns...
