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- ...JOB SCOPE: Provide exceptional customer service through live chat, email, and inbound/outbound calls, ensuring a seamless experience. Address customer inquiries promptly and deliver accurate information on product features, benefits, and pricing. Foster strong...
- ...with the sales team to ensure smooth transitions from sales to project execution. # Assist clients in selecting products and services best suited to their project needs. Post-Sales Support # Ensure all deliverables, deadlines, and requirements are met according...
- ...Job Description: ~ The Executive –Customer Service will be required to manage incoming calls and emails from customers pertaining to clients’ products and services. Skill Requirements: ~ Degree in any discipline. ~23 years old and above. ~ Excellent command...
- ...Overvie w: You will provide support and issue resolution by ensuring excellent service is provided across all types of communications... ...skills Troubleshooting and multitasking skills. Customer service orientation Bachelors degree in business administration...
- Knowledge/Skills/Experience Required: Minimum 0 - 1 year of knowledge/experience with International KYC (Remediation, Onboarding, or Periodic Review). Previous exposure to institutional KYC for China regions is preferred. Detailed understanding of negative...
- ...Description We are looking for a dedicated and customer-focused individual to join our team as a Customer Service Assistant/Executive. This role plays a key part in ensuring customer satisfaction by providing timely support, resolving inquiries, and working closely with...
- ...Responsibilities: Respond to customer inquiries promptly and professionally via phone, WhatsApp, and email Handle complaints and... ...interactions using internal CRM systems Provide post-sales support and assist in customer feedback collection Assist in internal...
- ...insurance broker, repacking company, hauler and etc Attend to customer's request, queries, complaints and etc Advise client on the... ...agents on the shipment arrangement/status Assist on sales support/pricing & negotiations with vendors Collaborate with Sales,...
- ...major moulders in the industry today, known for its dedication to customer service, process innovation, technological advancement and... ...Representative. 2. Responsible to handle enquiries / complaints / provide support to customers. 3. Ensure to feedback to customers through...
- ...PURPOSE: The role will require the jobholder to provide full support and take responsibility for the day-to-day Community Management... ...Community platform, with the aim of providing best-in-class customer experience / engagement on social media. RESPONSIBILITIES:...
- ...solutions to our clients. Scope of Work (SOW) Outsourced IT Support Engineer – 2 Days per Week (Onsite at Client Office) 1.... ...at all times. • Demonstrate strong communication skills and a customer-first mindset. • Work independently while adhering to client’...
- ...Technical Support - diagnose and resolve IT issue reported, including hardware malfunctions, software errors, network connectivity problems and application glitches System Administration - install, configure and maintain computer systems peripherals and network infrastructure...
- ...be inspired. Come and join us! Job Description Service all customers within the assigned territories in order related matters.... ...Prepare documentation for onboarding new customers. Act as support and back up person to customer support colleagues in other territories...
- ...program and promotion. ~Loyalty Program related enquiries and support. ~Handle member queries on redemption status, non- received or... ...minimum 35 words per minute). ~Good problem-solving skills. ~Customer service oriented. The Package : ~Attractive Salary (RM2,500...
- ...each shift ~ Language courses ~ Career growth: become Senior Customer Service Executive, Team Leader, Senior Team Leader, Assistant Manager, Manager, and Senior Manager The job As a customer support executive for this client your duties include answering phone...
- ...potential and find fulfillment in life. iCore Values: Inspire, Courage, One Team, Respect, Excellent ✨ Join Our Team: Customer Success Executive (Based in Kuala Lumpur) We are looking for a proactive and customer-focused Customer Success Executive to be part of...
- -Provide answers to customers by identifying problems and assisting with incoming queries by telephone, email and live chat -Educating clients on how to use the Company’s website and trading platforms -Communicating with clients regarding the company’s products...
- ...Development team in all aspects of sales coordination and operational support. This role plays a key part in ensuring smooth communication... ...deadlines. Update and maintain accurate records in the Customer Relationship Management (CRM) system, including client details,...
- 職責： 透過電話、WhatsApp 和電子郵件及時專業地回覆客戶詢問 及時處理投訴並提供適當的解決方案 跟進客戶以確保問題已徹底解決 與相關部門（如銷售、安裝、物流）協調解決服務或交付問題 使用內部 CRM 系統維護客戶互動的詳細記錄 提供售後支援並協助收集客戶回饋 必要時協助內部稽核、服務補救和投訴案例報告 在需要時處理基本的社交媒體發布和客戶互動 推廣客戶至上的理念，始終堅持卓越的服務 優先資格/經驗（以上或 JD 未提及）： 必須具備國語和英語（口語和書面語）的熟練...
- ...maximizing the end-to-end service rate to customers at the lowest possible cost. Optimizing... ...BOLON & MOLSION After-sales Service Support – Liaise with customer / supplier, manage... ...employees will be entitled to yearly executive medical checkup or dental reimbursement...
