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- 職責： 透過電話、WhatsApp 和電子郵件及時專業地回覆客戶詢問 及時處理投訴並提供適當的解決方案 跟進客戶以確保問題已徹底解決 與相關部門（如銷售、安裝、物流）協調解決服務或交付問題 使用內部 CRM 系統維護客戶互動的詳細記錄 提供售後支援並協助收集客戶回饋 必要時協助內部稽核、服務補救和投訴案例報告 在需要時處理基本的社交媒體發布和客戶互動 推廣客戶至上的理念，始終堅持卓越的服務 優先資格/經驗（以上或 JD 未提及）： 必須具備國語和英語（口語和書面語）的熟練...
- Company Overview: A BPO company specializing in customer engagement and improving business performance for some of the world’s best brands... ...break) Working Location: Cyberjaya office Position: Customer Support (Mandarin AND English) As a Customer Service Advisor, you will...
- ...products. As they are expanding, they are looking for a Customer Service Executive to join the team in Kajang. Job Responsibility:... ...At least 1 year working experience as general admin/ sales support that manage invoices and documentations. Knowledge in...
- ...About You CARSOME is looking for a qualified Branch Support Admin to join our team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales team. Your Day-to...
- ...Assistant Client Support Officer, Customer Service page is loaded Assistant Client Support Officer, Customer Service Apply remote type On-site Working locations Cyberjaya, Malaysia time type Full time posted on Posted 10 Days Ago job requisition id R-132570 Make an...
NTT Limited
Cyberjaya, Selangor4 days ago - ...the world to truly connect with their customers by delivering intelligent interactions,... ...This exciting role is responsible for supporting the Australian & New Zealand Senior Account... ...Team Leader in KL. As a Customer Executive, you will enable the sales teams to be...
Experian Group
Cyberjaya, Selangor3 days ago - ...About You Your focus is to provide retail administrative support to complete a customer’s journey from order up until delivery. You will need to liaise with external parties including customers and banks/FI as well as networking with internal stakeholders to complete...
Carsome Group
Seremban2 days ago - ...To provide advanced application support and enhancement services for the university’s CRM, Student Management System (SMS), and Learning Management System (LMS). The role emphasizes hands-on involvement in ensuring system performance, supporting end-users, and coordinating...
Cyberjaya
Cyberjaya, Selangor2 days ago - ...unprecedented concept within the fruit business. It means every customer who makes a purchase at MBG’s outlets can be refunded within 7... ...Purchase of IT related hardware & equipment. 7. Provide remote support or hand on to all outlet if required. 8. Assist pricing staff...
- ...beyond. As our business expands, we are looking for a dedicated Customer Service to join our team. Key Responsibilities: -Respond... ...reviews, and ratings with a focus on continuous improvement. -Support the submission of claims, appeals, and basic reporting tasks (e...
- ...Your day at NTT DATA The Assistant Managed Services Client Service Desk Administrator is an entry level administrative role that supports the smooth operation of the service desk function. This role involves tasks such as coordinating service requests, assisting the...
Applicable Limited
Cyberjaya, Selangor3 days ago - ...As our business expands, we are looking for a dedicated Intern Customer Service role to join our team. Key Responsibilities: -Respond... ...with all affiliates to ensure smooth collaboration and support. [Apply now at ; JOB REQUIREMENTS: Requirements: -Open...
- ...Executive, Application Support (Group IT) Department Group IT Location Grade Travel Requirement No Job Overview To provide day-to-day operational support and assist in the enhancement of the Student Management System (SMS) and Learning Management...
Cyberjaya
Cyberjaya, Selangor2 days ago - ...Performing bank account reconciliations, account receivable, account payable and audits. • Reporting financial discrepancies, errors, and customer complaints to the supervisor. • Compiling financial spreadsheets, reports, statements, and other documents, as needed. •...
SUPERB ALUMINIUM SDN BHD
Beranang, Selangora month ago - ...Your IT Future, Delivered IT Solutions Consulting Analyst – API Customer Support Engineer With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital...
DHL Germany
Cyberjaya, Selangor3 days ago - ...control personnel to ensure timely delivery in accordance with customer's requirements. 2. Prepare monthly reports to Inter Companies... ...issues. 7. Monitor inventory to ensure sufficient inventory to support schedule upside from customer. 8. To undertake any ad-hoc tasks...
- Job Title: Online Customer Service Representative Location: Remote / Malaysia-based Employment Type: Full-Time Industry: Customer Support / E-Commerce Job Description: We are looking for a friendly, detail-oriented Online Customer Service Representative who can provide...
- ...ahead, we will continue to uphold our core values of "Focus on customer needs, Respect the value of employees, Energize and propel... ...to ****@*****.*** Job Summary: The Purchasing Executive will support the Purchasing Department in implementing procurement strategies...
- ...networking solutions. - We strive to exceed customer expectations through our commitment to... ...of thought. The Finance & Admin Executive is responsible for managing the day-to-day... ...of payments and invoices, and supports HR and general office management functions...
- ...insight, innovation, products and services that orchestrate our customer's business to perfection. Our expertise bridges the gap... ...importance of quality in meeting client needs plus hiring and supporting the best team possible to assure we achieve these quality objectives...
