...Customer Support Engineer (OTC) page is loaded Customer Support Engineer (OTC)
Apply locations Kuala Lumpur, Malaysia posted on Posted Yesterday job requisition id 2024-13066 About the Role
What to expect? Spot systemic ( TAMPRO ) alerts and proceed with remedial...
MYR 5,000 - 6,000 per month
...The WFH Customer Support - Mandarin or Cantonese (US Market) is a full-time remote role. Candidates will be assisting inbound calls by verbally translating conversations from English to Mandarin/Cantonese and vice versa. Earn the opportunity to completely work from home...
...guides a technical team, maintains the software repository, and supports users in designing, developing, and deploying mission-critical... ...applications, encompassing ERP systems, Business Intelligence systems, Customer systems (ETP, iTAP, WSS), and Internal-facing systems (HR...
We are looking for customer service agent for one of the biggest ecommerce companies : JD as below:
- DIPLOMA HOLDER -1 YEAR IN CUSTOMER SERVICE
-LIVE CHAT EXPERIENCE WOULD BE PLUS
-IMMEDIATE JOINER
-Willing to work rotational shift/ 24 by 7
Customer Service
-Delivering excellent customer service to customers via phone (inbound). This may be extended to other channels (email, live chat, social media) based on your skills.
-Providing accurate information on products and services to the customer.
-Consistently meeting...
...Responsibilities:
Plan and monitor daily product measurement and installation schedule to ensure timely delivery in accordance with customers' requirements and company standards.
Liaise with sub-contractors and house owners for scheduling of product measurement and...
...Job Purpose and Impact
The Order Management Data and Technology Senior Supervisor will play an essential role in the customer service organization, will serve as a main point of contact for any system, data and technology matters and lead a team to execute complex...
MYR 4,000 - 5,500 per month
...Job Descriptions:
Sales Support: Manage and coordinate all aspects of the sales cycle, ensuring smooth workflow and timely follow-... ...clients. Address inquiries, resolve issues, and provide exceptional customer service.
Data Management: Maintain accurate records of sales...
...Provide continuous technical support via telephone and email related to the product
Employ a high level of interpersonal and communication skills to move beyond customers' frustrations and solve customers' problems.
Identify the level of technical knowledge and...
-Make a call and sms to customer
-Monitoring backup battery alarm,no data,sos alarm
-Resolving customer problem and issues
-Update in the system and complete the reports
-Evaluate problems to technician
-Provide info on the company's products and back up battery alarm...
...experience that will put you in an accelerated growth, both personally and professionally.
Job Responsibilities
As a Technical & Customer Support Specialist, you will provide technical assistance and support to merchants and customers utilizing our payment gateway...
...Skyways Technics is looking for a trustworthy and goal-oriented professional, to join our Customer Support Executive job position in Asia, in our facility in Subang, Malaysia.
The direct reporting line will be with the Customer Support Manager.
Responsibilities...
A Chat support's role is to handle all incoming inquiries on products, technologies, programs, policies and services. They are able to... ...tickets.
Duties and Responsibilities:
• Open and maintain customer accounts by recording account information
• Resolve product or...
...looking for an experienced, service-oriented, eager-to-grow individual who ensures customers are always setup for success (onboard) and resolve customers issues whatever it takes (technical support). You should be enthusiastic, customer orientated and endeavor to create...
...equivalent qualification in any field.
Preferably possess backend support working experience, with a minimum of 1 year in a related role.... ...experience.
Previous experience in backend support, customer service, or related roles is highly preferred.
Proficiency in...
...About The Company
An MNC company providing support in many different sectors, particularly in the hospitality industry, is looking for energetic and passionate individuals to support their customers in the US!
job details
~ Job title : Customer Support Specialist...
Vitally 是馬來西亞鋁製家居產品、藝術生態藝術板和鋁複合板的領先製造商和供應商,總部位於柔佛州麻坡。由於我們多年來對業務的承諾,我們已成功成為房地產開發商、室內設計師和行業主要參與者值得信 賴的合作夥伴。作為我們持續改進和業務擴展計劃承諾的一部分,我們目前正在尋找充滿活力和活力的候選人加入我們的團隊。
職責:
規劃和監控日常產品測量和安裝進度,確保按照客戶要求和公司標準及時交付。
與分包商和業主聯絡,安排產品測量和安裝服務,並不時更新相應的狀態。
準備與產品測量和安裝服務請求有關的所有相關文件,並及時將所有此類資...
We are looking for a motivated and experienced Customer Support Senior Manager to lead our customer support department. The Customer Support Senior Manager will be responsible for driving superior customer support to business partners and internal stakeholders through...
...Job Summary:
Perform task related to Customer Support and work closely with operation team.
Job Descriptions:
- Work closely with customer support and operation team and assist on daily task
- Preparation of new process flow, standard operation procedure...
...country.
We're looking for the right candidate to help take our customers' satisfaction to the next level, we want you to be part of the... ...in Southeast Asia!
Responsibilities
Provide exceptional support to our customers through live chat and email, occasionally with...
...world, making us the true global employer of choice.
What you'll be getting up to:
Lead and supervise a team of Japanese customer support representatives, providing guidance, training, and performance feedback.
Monitor and evaluate the quality and efficiency of...
...Monitor all customer service channels such as emails, social media platforms, whatsapp & calls, website chat.
Be a primary contact for customer inquiries about our brand and products.
Able to communicate concisely the company policies to clients.
Follow up on...
...Location: Kuala Lumpur, Malaysia
Team: Customer Department
Role: Customer Support Squad Lead
Mode: Full-time
About Respond.io
Founded in Hong Kong in early 2017, Respond.io is a Business Messaging platform that unifies customer communication for tech-savvy...
MYR 4,000 - 6,000 per month
...Designation Associate – Customer Support for Interpretation & Translation Support
Experience in years 0 to 5 years
Relevant Experience 0 to 5 years
Qualification High School Graduate, Diploma, Bachelor or comparable IT professional experience
Job Summary...
...Position: Korean Customer Support Agent - Streaming project
Client Background: MNC BPO company
Location: KL, Malaysia
Tenure: Permanent
Remuneration: RM8,000 - 8,800 + KPI Allowance (Up to RM880-970)
Working hour: 8am-8pm (Mon-Sun)
Job Expectations:...
...Job Description
The Position
TheCorporate Card Support Team Specialist will work with a team of around 40 professional Source to... ...policies to answer questions concerning cards.
Provide optimal customer service for corporate card inquiries.
Educate cardholders...
...us the true global employer of choice.
What you'll be getting up to:
Oversee the day-to-day operations of the Japanese customer support team, ensuring high-quality service delivery.
Train, mentor, and coach customer support representatives to enhance their performance...
...We are looking for a specialist in the team of international support of all products of the company. The tasks of the support team include... ...are welcome to apply
PREFERRED
Have experience in customer support
Are able to find an approach to any user and can explain...
...join our energetic and growing team help us revolutionise an industry.
About the Role
We are currently looking for a Customer Support Executive to help nurture our customers as they adopt eInvoicing.
The role :
We are looking for an enthusiastic...
MYR 2,000 - 3,000 per month
...Responsibility:
**Call existing customers and conform orders
**Explain about our products and benefits.
**Update Excel File
** Update CRM and Follow Up Customers.
** Conform Order and collect Address for Delivery by Courier services.
**Focus on sales quantity...