...property financial goals and objectives and managing to achieve or exceed budgeted goals.
Ensuring and Delivering Exceptional Customer Service
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service...
...• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
Ensuring Exceptional Customer Service
• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.
• Improves...
...expectations and parameters.
• Communicates critical information to the beverage staff regarding each event.
Ensuring Exceptional Customer Service
• Provides excellent customer service.
• Interacts with guests to obtain feedback on product quality and service...
...• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
Ensuring Exceptional Customer Service
• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.
• Improves...
...brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand's target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department....
...understand expectations and parameters.
• Monitors alcohol beverage service in compliance with local laws.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by...
...plans to prioritize, organize, and accomplish your work.
• Manages to achieve or exceed budgeted goals.
Ensuring Exceptional Customer Service
• Empowers employees to provide excellent customer service.
• Improves service by communicating and assisting individuals...
...required.
Assists in effectively planning, scheduling and evaluating preventative maintenance programs.
Providing Exceptional Customer Service
Handles guest problems and complaints effectively.
Empowers employees to provide excellent customer service....
...implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues, and maximizes the financial performance of the department and...
...the overall property financial goals and objectives.
• Manages to achieve or exceed budgeted goals.
Ensuring Exceptional Customer Service
• Attends meetings and communicates with executive, peers, and subordinates as an effort to improve quality of service...
...forecast and work plan, implementing them effectively.
• Lead in all key property issues including pre-opening , capital projects, customer service, and refurbishment.
• Ensure all decisions are made in the best interest of the hotels and Hilton.
• Deliver...
...and Entertainment Staff.
Serves as liaison with all departmental leaders to coordinate event details, to ensure a high-quality customer experience.
Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event...
...understand expectations and parameters.
• Monitors alcohol beverage service in compliance with local laws.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by...
...refrigeration, laundry) as necessary.
• Ensures all employees have the proper supplies, equipment and uniforms.
Ensuring Exceptional Customer Service
• Empowers employees to provide excellent customer service.
• Emphasizes guest satisfaction during all departmental...
...proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.
CANDIDATE PROFILE
Education...