...complete sales order cycle including all post-sales activities. You will work closely with the Operations and Sales teams to serve customers by providing product and service information while resolving product and supply chain issues effectively. You will be part of a...
...current dynamic and diverse team includes staff of 16 nationalities.
About the role:
We are seeking a dynamic and proactive Customer Support Manager to join our Customer Support team, based in Kuala Lumpur, Malaysia. The chosen candidate will be responsible for...
...The Position:
~ The Customer Success Manager (CSM) ensures a smooth on-boarding and integration process and life cycle management to capture the business value of Tier-1 Enterprise customer.
The Responsibilities of the...
...Handle walk-in customers and online inquiries. Script, SOP, and Training will be provided.
Assist at face-to-face exhibitions or events if needed.
Comfortable making follow-up calls to customers.
Passion in the health & wellness industry is an added advantage....
...Job Responsibilities:
- Provide full spectrum of customer service support to merchants and key accounts across the region, including but not limited to Hong Kong & Singapore
- Resolve any enquiries/complaints effectively via calls/emails/instant messages etc, in a...
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...Job Description
The purpose of this role is part of Customer Success team that drives customer success through better servicing and retaining customers. This role has 3 major responsibilities: i) to map out customer journey, understand customers’ pain points and address...
...Customer Experience Manager, APAC page is loaded Customer Experience Manager, APAC
Apply locations Malaysia - Petaling Jaya Japan - Tokyo time type Full time posted on Posted 17 Days Ago job requisition id R-86964 If you need assistance during the recruiting process...
...looking for an experienced individual who will play a key role in the technical sphere engaging external business parties including customers, distributors and value chain partners. Key deliverables include:
# Provide technical support and maintain technical...
...Customer Support Engineer (OTC) page is loaded Customer Support Engineer (OTC)
Apply locations Kuala Lumpur, Malaysia posted on Posted Yesterday job requisition id 2024-13066 About the Role
What to expect? Spot systemic ( TAMPRO ) alerts and proceed with remedial...
...geographies.
We are growing fast - this is an extremely exciting moment for SOCAR.
What will you be engaged in?
As our new Customer Experience (CX) Assistant Manager you will have the opportunity to be involved and grow with the company. Together, you will be...
...endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution?
About our team:
Our Customer Experience Team helps customers get the perfect travel experiences, by helping them pick great products that will fit into their...
...Customer Contact, Analyst page is loaded Customer Contact, Analyst
Apply locations Kuala Lumpur, MY-AIA Malaysia time type Full time posted on Posted Yesterday job requisition id JR-47081 At AIA we’ve started an exciting movement to create a healthier, more sustainable...
...Are you looking for an opportunity to kickstart or continue your career in a role that combines sales and customer care? Do you have a passion for communicating with customers and identifying sales opportunities?
If so, we have an exciting opportunity for you!
With...
...About Customer Success Services
The SaaS Customer Success Services organization strives to maximize SaaS revenue to Oracle and increase value contribution to our SaaS customers by:
- Driving the most agile and efficient renewal process while rapidly growing existing...
...CUSTOMER CARE CONSULTANT (IMMEDIATE HIRING)
Last Updated on 26 Mar '24
Expiring on 24 Apr '24
UP TO RM 3000 / month
Job Highlights
- MNC Company & Professional Career Exposure
- Easy access to Public Transport
- Young Vibrant Working Environment
Job...
...Customer Service Officer (Chinese Speaking)
[REMOTE] Your new role
To assist the Customer Service / Marketing Department to implement after-sales support service
Proactively identify clients' needs and development
Maintain good relationship with existing...
Malaysia
Job Description
Specialist directly involved in the development of a product
Work with PO to refine vision/strategy/product roadmap to maximize business value of the product and be accountable for successful delivery
Gather requirements from business...
...dynamic new era of travel. Care to be a part of this revolution?
What you will do
Lead the team and actively monitor and benchmark customer experience market practices across industries to implement Klook’s customer experience standards reflecting customer needs, market...
-Respond direct to customers, reply through a variety of channels (Shopee, Lazada etc.)
-Respond proactively and effectively solve customer problems.
-Good interpersonal and communication skills.
-To compile reports on overall customer satisfaction or complains...
Job Responsibility
Job Requirements
Job Benifits
~ Yearly Bonus
~ Career Path
~ Company Activity (Team Building, Annual Dinner, Company Trip)
~ Casual Wear
~ Positive Working Environment
~ Flexible Working Hours - (8am-4pm or 4pm-12am)
~5 day work per...
...Manage inbound, outbound, escalated calls and email correspondences from customers, provide appropriate solutions and alternatives and follow up to ensure resolution.
Direct customer inquiries to the appropriate person-in-charge within the organization and follow up...
...Responsibilities:
Providing excellent customer service to walk-in and call-in customers.
Attending to member and customer’s enquiries, feedback and requests.
Using in-store interactive tools and product promotions to drive sales.
Ensuring that visual merchandising...
...and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers' technology systems.
Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and...
...Job Responsibility
To efficiently handle inbound and outbound customer call inquiries.
To provide fast and timely solutions to all customer related problems.
To ensure customer satisfaction by providing excellent Customer Services.
To be constantly guided...
...Responsibilities:
Develop trust relationships with a portfolio of major clients.
Acquire a thorough understanding of key customer needs and requirements.
Expand the relationships by continuously proposing solutions that meet their objectives.
Ensure the correct...
...Go beyond clients' core business to identify new opportunities.
Be abreast of SGS new products and services and propose them to customers as appropriate.
Assist on Debtors collection to meet DSO target.
At all times, adopt a safe behavior by exercising due...
-Responsible for managing and monitoring the new claims workflow via the E-partner system and inbox.
-To assist in policy issuance, claims and payment matters
-To provide assistance in general administrative and monitoring duties for the department.
-Prepare...
...processes. The analyst is a flag bearer for the foodpanda brand and evaluations interactions with an objective of improving overall customer and rider experience through providing feedback on SOP, Process and agent behavior
Auditing a team of front line agents...
We are looking for customer service agent for one of the biggest ecommerce companies : JD as below:
- DIPLOMA HOLDER -1 YEAR IN CUSTOMER SERVICE
-LIVE CHAT EXPERIENCE WOULD BE PLUS
-IMMEDIATE JOINER
-Willing to work rotational shift/ 24 by 7
Customer Service