...Handle walk-in customers and online inquiries. Script, SOP, and Training will be provided.
Assist at face-to-face exhibitions or events if needed.
Comfortable making follow-up calls to customers.
Passion in the health & wellness industry is an added advantage....
...Customer Experience Manager, APAC page is loaded Customer Experience Manager, APAC
Apply locations Malaysia - Petaling Jaya Japan - Tokyo time type Full time posted on Posted 17 Days Ago job requisition id R-86964 If you need assistance during the recruiting process...
...Customer Development Partner page is loaded Customer Development Partner
Apply locations Petaling Jaya time type Full time posted on Posted Yesterday job requisition id JR-039885 Employees handling transversal field sales matters for a specific perimeter/territory...
...Job Responsibility
Provide exceptional customer service by addressing inquiries, resolving problems, and ensuring customer satisfaction.
Utilize effective sales techniques to identify upselling and cross-selling opportunities to enhance the customer's experience...
...Responsibility
Answering client correspondence through email, social media and by phone
Relaying extensive product information to customer
Filling customer records, including contact information, purchases and billing
Conducting surveys and writing reports based...
...Customer Support; Customer management; Account Creation; Basic Process Onboarding; Bookings; Inquiry; Providing Quotes; Complaint Handling; Issue Resolution; Case Management; Service Recovery; Pro-active Prevention; Tracking
Education: Secondary education or equivalent...
...Key Responsibilities:
Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issues related to the company's products.
To exceed customers' expectations in terms of customer service & accurate...
...Job Responsibility
Communicate Customer Enquiry via Whatsapp, Social Media, Phone Calls.
Handle Delivery order and Packaging.
Handle Complaints/crisis with appropriate solutions.
Ensure Customer Satisfaction and Operation Efficiency.
Communicate with Production...
...evaluations with meaningful and constructive feedback
Discuss and explain feedback with agents in regular meetings
Analyze all customer service metrics (e.g. CSAT, FRT, QS) and how the support teamâs performance affects those KPIs
Create strategies to improve...
...Type
: Full Time
No of Vacancies
: 20
Min. Qualification
: Primary/Secondary School
Company Detail
Job Title
Customer Service Representative
Number of Vacancies:
20 Vacancy
Company Name:
Brand Ambassador
Address:
SUNWAY MENTARI,...
...KEY ACCOUNTABILITIES
Provide quality customer support (24/7) through Voice our customers.
Obtain and evaluate all relevant information to handle product and service inquiries.
Keep records of customer interactions and transactions
Identify and assess customers...
...Job Responsibility
Customer Service (handle VOICE CALL, CHAT & EMAIL - Mandarin + English Speaking Market)
Understand customer enquiries and respond via applicable channels: email, chat, and voice call and ensure they are answered or routed through the appropriate...
...Last Updated on 17 Apr '24
Expiring on 12 May '24
RM 3500 / month
Key Responsibilities:
To ensure customers are consistently receiving high quality and efficient service, such as first contact resolution, able to resolve various queries, complaints, and close...
Job Description:
• Provide quality customer support (24/7) through Live Chat and Digital channels for our customers.
• Monitor various company communication channels including call centre, social media, web enquiries, etc. and respond appropriately in a timely manner...
...Job Responsibility
Daily monitor and reply to customer inquiries appropriately across all E-commerce platforms to ensure a reliable and consistent customer experience, aligned with best practices
Assisting customers with the ordering process, including order placement...
...Senior Customer Service Executive page is loaded Senior Customer Service Executive
Apply locations Malaysia
Selangor : Imazium, No. 8, Jalan SS 21/37 time type Full time posted on Posted 2 Days Ago job requisition id 31085261 JOB DESCRIPTION:
PRIMARY FUNCTION...
Job Responsibilities:
-To ensure customers are consistently receiving high quality and efficient service, such as first contact resolution, able to resolve various queries, complaints, and close escalated cases speedy and effectively.
-Provide action plan for areas...
...Overview
The applicant is expected to behave as an extension of the brand and take care of our customers to the fullest of their capabilities. If needed seek help to ensure that we embody the best professional service we can offer our customers.
You are expected...
...Job Responsibility
As a Customer Success Specialist, you are the embodiment of our brand, culture, and values. Your interactions and demeanor are pivotal in shaping customer perceptions. Maintaining a consistently positive, empathetic, and professional stance is crucial...
...harnessing the power of technology to shape the future of intralogistics. The result We're transforming performance and efficiency for customers across the globe, giving them the vital edge in their markets.
Responsibilities
Make an impact This position is responsible...
...Sports Direct Malaysia is currently looking for Customer Service Team Leader to join our growing team.
Malaysia marks the first direct retail investment in Asia through a joint venture partnership with Malaysian owned MST Golf Group of companies, a well-established...
...About You
CARSOME is on the hunt for a talented and experienced Telesales ,Customer Service (B2C). We need a self-motivated person with strong communication and negotiation skills. Your duties identifying potential customers and setting Free Test Drive appointments...
...with partners worldwide.
Job Purpose
With knowledge of clients' products, services and policies, you are responsible to assist customers with inquiries and request for assistance. We will provide trainings, tools, and resources needed to manage the needs of your...
Job Description (JD)
• Answering emails and phone calls from customers professionally and
responding to customer inquiries and complaints.
• Manage call and document implementation related items as per
standard operating procedures.
• Identifying, escalating...
...Job Responsibility
To efficiently handle inbound and outbound customer inquiries
Handle all customer inquiries coming from multichannel, including WhatsApp, calls, emails and Livechat
Provide Total Service to our value customers
To provide fast and timely...
...employees today. Teleperformance in Malaysia is also Great Place to Work (GPTW) certified.
Responsibilities:
Deliver prompt customer support via various channels (calls, email, live chat) with professionalism and efficiency.
Execute client instructions, resolve...
...support via telephone and email related to the product
Employ a high level of interpersonal and communication skills to move beyond customers' frustrations and solve customers' problems.
Identify the level of technical knowledge and adjust technical communications to...
...2500.
After 3 months confirmation of KWSP & SOCSO deduction
Work from Office: 10am 6pm
Job Description:
Contacting customers to prompt them to place orders understand their purchasing decisions
Contacting customers to upsell them remotely
Dealing with...
Responsibilities:
Provide high-quality customer support through LiveChat and digital channels on a 24/7 rotation shift basis.
Monitor communication channels such as call center, social media, and web enquiries, responding promptly.
Gather feedback from drivers...
...passionate about scaling a fast-growing business. We love people who are proactive and are willing to go the extra mile to make our
customers happy - this is our key to success!
Position Overview:
As an Intern at Food Market Hub, you will play a vital role in ensuring the...