...end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.
Responsibilities...
Role Overview:
We are seeking a highly motivated and detail-oriented Operations Lead to join our Customer Success Team. As the Operations Lead, you will play a pivotal role in optimizing the efficiency and effectiveness of our customer success operations. You will be responsible...
...clients to provide them with a holistic ecosystem beyond our core drone capabilities
What you'll be doing
Supporting existing customers and communicating with the Engineering team.
Building new business pipelines and following up on sales leads and closing deals....
...Track shipments and update status in databases, providing real-time visibility and ensuring accurate and timely delivery.
Resolve customer service issues related to sales order, delivery, addressing concerns and providing solutions to ensure customer satisfaction....