...Join a team recognized for leadership, innovation and diversity
THE FUTURE IS WHAT WE MAKE IT
Senior Customer Experience Specialist
Bangsar South Kuala Lumpur
At Honeywell, we make a lot of incredible things. But most importantly, we make the future...
...We are hiring a talents who is able to facilitate, overseas and directs the customer implementation processes with internal & external stakeholder in Malaysia. Apart from the process, this role executes all implementation projects, including sustainability on quality...
...Overview
The Customer Success Specialist (CSS) will be responding to customer requests managing concerns and providing specific information based on the enquiries received via inbound phone call and email channels.
The CSS will be the primary contact for customers...
...Urgently hiring for Our Client
Position Title : Customer Success Specialist (Japanese Speaker)
Address : Malaysia
Job Type : Permanent Job
Only local Malaysian and Japanese can Apply
Job description-
1) Possess strong communication skills, including...
...Job Responsibility
Reply customer messages within 15 minutes, reply messages and follow up based on different situation
Able to organize and analyze customer intention and information in order to improve the response to customer
To maintain and update customer...
...based on corresponding processes and product business situations, and keep service records.
Key points of work:
1、Provide customers with complete and accurate solutions and product information, solve customer problems, and provide high-quality services
2、Promote...
...Customer Service Specialist page is loaded Customer Service Specialist
Apply locations Malaysia
Selangor : Imazium, No. 8, Jalan SS 21/37 time type Full time posted on Posted 2 Days Ago job requisition id 31085262 JOB DESCRIPTION:
PRIMARY FUNCTION
Responsible...
...Provide efficient and effective day-to-day operations to meet service quality and timely delivery of products to customers
Unpacking of orders received from optical stores
Process customer orders that are placed by phone, email and fax
Manage and process all order...
...Support in Regional Audits.
Support in Surveillance on import and exports.
Support in conducting trainings and awareness on customs compliance.
Implementation of controls with regards to non-preferential and preferential origin management.
Perform HS Classification...
Job Responsibility
Job Requirements
Job Benifits
~ Yearly Bonus
~ Career Path
~ Company Activity (Team Building, Annual Dinner, Company Trip)
~ Casual Wear
~ Positive Working Environment
~ Flexible Working Hours - (8am-4pm or 4pm-12am)
~5 day work per...
...Job Responsibility
CUSTOMER SERVICES /ADMIN
Confer with customers by telephone or in person to provide information about products or services or obtain details of complaints.
Check to ensure that appropriate changes were made to resolve customer's problems....
...Customer Experience Specialist
Castlery is looking for a Customer Experience Specialist to join our Customer Experience Department.
The Customer Experience (CX) team bridges every touchpoint between company and the customer, whether its through a physical...
...Job Responsibility
Provide exceptional customer service by addressing inquiries, resolving problems, and ensuring customer satisfaction.
Utilize effective sales techniques to identify upselling and cross-selling opportunities to enhance the customer's experience...
...Job Responsibility
To efficiently handle inbound and outbound customer call inquiries.
To provide fast and timely solutions to all customer related problems.
To ensure customer satisfaction by providing excellent Customer Services.
To be constantly guided...
...signage.
Provide leadership and direction to part-time retail staff, including hiring, training, and performance management.
Customer Service & Communication Management
Take ownership of Handmade Heroes Whatsapp platform, Facebook, Shopee and Lazadaâs direct...
...spoken in English & Mandarin (to liaise with Chinese counterparts)
With min 1 year of working experience in concierge/ hospitality/ customer servicing or front-facing functions
Candidates with Automotive industry experience added advantage
Working Hours: Monday -...
...connection
⢠Positive disposition
⢠Basic level of IT competency (MS Office and Windows Applications).
⢠Passion for Customer Service - Excellent communication and interpersonal skills.
Job Requirements
This role is to support a home entertainment product...
...by providing market insight and market access across multiple specialist technology markets, we connect, inform and inspire the technology... ...colleagues in our markets
Job Description
The role of Customer Success Specialist is to fulfill sales support and customer...
...Job Responsibility
Customer Service (handle VOICE CALL, CHAT & EMAIL - Mandarin + English Speaking Market)
Understand customer enquiries and respond via applicable channels: email, chat, and voice call and ensure they are answered or routed through the appropriate...
...This is a strategic customer-facing role responsible for platform adoption success achieved by driving adoption efforts and building strong customer relationships. You will be a trusted advisor and thought-leader responsible for helping customers realize business outcomes...
...that will put you in an accelerated growth, both personally and professionally.
Job Responsibilities
As a Technical & Customer Support Specialist, you will provide technical assistance and support to merchants and customers utilizing our payment gateway services. You...
...Job Responsibility
To efficiently handle inbound and outbound customer inquiries
Handle all customer inquiries coming from multichannel, including WhatsApp, calls, emails and Livechat
Provide Total Service to our value customers
To provide fast and timely...
...Join a global company, winner of hundreds of industry awards
What is your mission
Provide excellent support experience to customers via all relevant communication channels.
Identify customer's needs, researching any existing issue in order to provide...
...Responsibilities
Client Relationship Management:
Own the overall relationship with assigned clients, including onboarding new customers, project setup, training, and maintaining high satisfaction.
Build trust and act as a strategic advisor, helping clients...
...Subsidy+ Bonus)
Working Hours: Morning shift 10am-10pm, Night shift 10pm-10am
Job Responsibilities
Effectively understand customer needs, provide sincere assistance, and ensure smooth order completion.
Evaluate daily performance to refine service plans and deliver...
...experienced applicants entry-level discussions are possible based on previous experience.
Previous experience in backend support, customer service, or related roles is highly preferred.
Proficiency in English and Malay, both spoken and written Mandarin proficiency...
...Job Responsibility
Supporting all sales quotation and project list updates.
To process and raise P/O for customers and suppliers in a timely manner.
To work closely with the sales team on customer order and delivery.
To handle the smooth operations for technical...
...Job Responsibility
To efficiently handle inbound and outbound customer call inquiries.
To provide fast and timely solutions to all customer related problems.
To ensure customer satisfaction by providing excellent Customer Services.
To conduct training and...
...Management: Create, update, and maintain accurate records in company databases, ensuring all information is current and complete.
Customer Support: Address customer inquiries, follow up on tasks, and provide excellent communication to ensure customer satisfaction....
...Job Responsibility
As a Customer Success Specialist, you are the embodiment of our brand, culture, and values. Your interactions and demeanor are pivotal in shaping customer perceptions. Maintaining a consistently positive, empathetic, and professional stance is crucial...