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- The Director Risk & Business Process Optimisation will lead internal audit risk management and process optimisation functions across the organisation. The role involves overseeing audits risk assessments and process improvements reporting directly to the Managing Director...
- ...information. Classify code and summarize numerical and financial data to compile and keep financial records using journals ledgers... ...institution. Participate in internal external and regulatory audit processes and ensure compliance with SOPs. Follow all company...
- ...Demonstrating knowledge of job-relevant issues products systems and processes. Utilizing interpersonal and communication skills to lead... ...&guest satisfaction. Work with Quality Manager to analyze GV data related to your areas & work on action plans to drive guest engagement...
- ...Activities Reviews comment cards guest satisfaction results and other data to identify areas of improvement. Reviews findings with... ...perform their job. Administers the performance appraisal process for direct report managers. Develops business goals and creates...
- ...codes ensuring employee understanding of safety codes monitoring processes and procedures related to safety. Manages department... ...Reviews comment cards guest satisfaction results and other data to identify areas of improvement. Managing and Conducting...
- ...store access and/or analyze computerized financial information. Maintain accurate electronic spreadsheets for financial and accounting data. Classify code and summarize numerical and financial data to compile and keep financial records using journals ledgers and/or...
- ...risks. • Ensure brand standards are communicated and maintained for Guest and Business Service. • Ensure ownership of all hotel data and ensure that data is backed up in a timely manner. • Consistently promote the brand and encourage the use of the brand by IT suppliers...
- ...motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents injuries and unsafe work conditions to...
- ...complete inventory reports and logs. Reconcile shipping invoices and receiving reports to ensure count accuracy. Receive unload and process deliveries. Refuse acceptance of damaged unacceptable or incorrect items. Troubleshoot vendor delivery issues and oversee return...
- ...business booked (e.g. generating proposal writing contract customer correspondence). Analyzing & Reporting on Sales and Financial Data Analyzes market information by using sales systems and implements strategy to achieve propertys financial room and catering goals...
- ...and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Participates in training staff on menu items including ingredients preparation methods and unique tastes. Reviews staffing levels...
- ...the day. Complete closing duties including restocking items turning off lights etc. Present physical and accurate check to guest and process payment. Follow all company and safety and security policies and procedures; report accidents injuries and unsafe work...
- ...advise Managers on proper policies and procedures Manage succession planning with senior managers during the bi-annual appraisal process Manage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability...
- ...Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. CANDIDATE PROFILE Education...
- ...smooth day to day work routine within the Finance department, as well as the effective co-ordination and control of the month-end process. What will I be doing? As the Assistant Financial Controller, you will be responsible for performing the following tasks to...
- ...support Sales & Marketing (e.g. filing sending emails typing faxing copying). Prepare sales-related documents throughout the sales process (e.g. proposals contracts or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and...
- ...methods and unique tastes. Manages employee progressive discipline procedures. Participates in the employee performance appraisal process providing feedback as needed. Uses all available on the job training tools for employees. Assists as needed in the...
- ...using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment recreation activities facility rentals or retail sales. Comply with quality assurance expectations and...
- ...information to guests about the property and the surrounding area amenities including special events and activities. Answer record and process all guest calls messages requests questions or concerns. Contact appropriate individual or department (e.g. Bellperson Housekeeping...
- ...and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Observes service behaviors of employees and provides feedback to individuals. Uses all available on the job training tools to...
- ...Description POSITION SUMMARY Assist staff with expediting problem payments (e.g. problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations assigning room and...
- ...and financial objectives are met. Ensures completion of assigned duties. Participates in the employee performance appraisal process giving feedback as needed. Handles employee questions and concerns. Communicates performance expectations in accordance with...
- ...Spa services or retail scheduling reservations and confirming appointments providing answers about services checking in guests or processing payments the Spa Specialist makes transactions feel like part of the experience. No matter what position you are in there...
- ...guest needs providing guidance feedback and individual coaching when needed. Participates in the employee performance appraisal process providing feedback as needed. Brings issues to the attention of the department manager and Human Resources as necessary. Additional...
- ...Guest Experience and Safety Supports implementation of the customer recognition/service program communicating and ensuring the process. Supports regular inspection tours of the entire facility for appearance safety staffing security and maintenance. Sends copy...
- ...motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents injuries and unsafe work conditions to manager; complete safety...