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  •  ...process SMEs, bridging business requirements with service delivery capabilities and enabling adoption of changes. Financial & Cost Driver Management: Apply strong financial acumen to understand cost drivers (manual effort, exception volume, dispute blockers,... 

    Deloitte

    Philippines
    4 days ago
  •  ...the primary operational contact for internal stakeholders provide routine reporting on team performance, key risks, top delinquency drivers, and action plans to leadership. Process Improvement & Best Practices: Drive standardization and improvements (segmentation... 

    Deloitte

    Philippines
    4 days ago
  •  ...pay management, escalation thresholds) aligned to policy and customer behavior. Exception & Root Cause Resolution: Investigate drivers of delinquency (billing errors, pricing/contract misalignment, missing proof of delivery, master data issues, unapplied cash,... 

    Deloitte

    Philippines
    4 days ago
  •  ...and KPIs (cash application timeliness, unapplied cash aging, touchless posting rate where applicable, accuracy/rework rates) analyze drivers and execute corrective actions. Escalation Management: Own complex escalations (high-dollar misapplications, recurring... 

    Deloitte

    Philippines
    4 days ago
  •  ...bridging business requirements with service delivery capabilities and ensuring practical adoption of changes. Financial & Cost Driver Management: Apply strong financial acumen to understand cost drivers (e.g., dispute inflow, touchless rate, cycle time, rework)... 

    Deloitte

    Philippines
    4 days ago
  •  ...Serve as primary operational contact for cross-functional partners provide concise, regular reporting on performance, risks, and top drivers to leadership. Process Improvement & Best Practices: Drive standardization, best practices, and continuous improvement... 

    Deloitte

    Philippines
    4 days ago
  •  ...Functional Collaboration: Partner with Collections, Billing, and Disputes to resolve root causes (e.g., invoice errors, deduction drivers, customer master data) and prevent repeated exceptions. Reconciliations & Close Support: Perform/oversee daily and month-end... 

    Deloitte

    Philippines
    4 days ago
  •  ...focuses on maximizing recovery, reducing recurrence through root cause analysis, and partnering cross-functionally to address upstream drivers that impact billing accuracy, collections outcomes, and financial reporting. The ideal candidate can handle escalations, mentor... 

    Deloitte

    Philippines
    4 days ago