Search Results: 7,155 vacancies
...Section Head of Operations, Contact Centre
Closing Date : 01/08/2024 Section Head of Operations, Contact Centre
** For registered candidates, please login to apply Life at U Mobile
We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving....
...Executive, Contact Centre page is loaded Executive, Contact Centre
Apply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted Yesterday job requisition id 24040208 Prudential’s purpose is to be partners for every life and protectors for...
...quotas.
Prepares and presents weekly and monthly sales reports to Head of CXDT.
Resolves escalated customer complaints and... ...industrial is preferred.
A minimum 1 – 2 years in leading a contact center team
Language proficiency in English and Bahasa Melayu...
...in shift pattern from Monday - Sunday.
SPM Holders with passes/ credits in BM, Maths and English.
We are a single point of contact to respond to customer inquiries and feedback on billing and account related matters, based in Petaling Jaya (across the road LRT...
Job Responsibility
You will be responsible for generating calls to potential customers with the main goal to achieve your sales target!
Perform outbound sales calls to existing and potential customers.
To explain product/services to customers in details and convert...
...solutions and alternatives
Providing high quality service to achieve customer satisfaction by resolving customer queries at first contact where possible.
Personalize service by cross selling and up selling products and services that are suitable for customers....
...now at
; JOB REQUIREMENTS:
-Bachelor's Degree/Diploma in any related discipline.
-Experience in Customer Service/Call Centre/Credit Card Sales/ Banking or financial industry background will be an added advantage. However, fresh graduates are also welcome to...
Main purpose of job
The main purpose of a Section Head is to lead and supervise BPO Contact Centre Inbound and Outbound Section. To lead the staff and operation into achieving a higher standard in accordance to the SLA. Has the ability to work well between the Unit and...
Job Responsibility
Effective listener with the ability to monitor large volume of calls, chat & emails on a daily basis ensuring service & accuracy
Drive action plans to improve detective rate and overall quality score of the team through analysis of improvement ...
...Operations & Marketing, you shall be responsible for the overall long-term strategic direction and development of the University’s Regional Centre.
Establishment of regional centre to support the University’s growth and presence to support the student population and work....
...Join our family today.
Together, we'll make travel better.
What you'll be doing :
Supports the Manager, Global Contact Centre with overall tasks and responsibilities to ensure operations are handled seamlessly, overseeing the team, set KPI's and ensuring...
...to make sure that customers are handled well and on the first contact.
· Willing to go find the answer to a member’s question and... ...quality personalized service. Maybe you have worked in other contact centres or you’ve worked in other service industries.
!*! How We...
...).
-Possess SPM / STPM / Diploma / Degree in related fields.
-Minimum of 1-2 years of customer service experience in a contact centre environment.
-Excellent verbal and written communication skills.
-Strong interpersonal skills and the ability to build...
...Head of Brand Experience & Communications, Ikano Centres
Full-time Our portfolio of shopping centres are the hearts and hubs of our communities, creating a better everyday life for the 100 million visitors who visit us every year. Together with our IKEA stores, we...
...Contact Centre Business Executive (Petaling Jaya)
Position: Contact Centre Business Executive
Intake: April 2024
Employment Type: 6 to 12 Months Contract (Renewable based on performance & attendance)
Working Location: Bandar Sunway, Selangor
Working Day/ Hour...
...inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a L2 Production Support Specialist (Contact Centre Applications) to join our team in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur (MY-14), Malaysia (MY).
Requirement:...
...customers' needs.We are currently seeking ambitious individuals to join our Wealth and Personal Banking (WPB) team in the role of Contact Centre Service & Sales Representative 1 , working together with colleagues to display HSBC Values and achieve Vision to become the...
...Responsibilities:
Manage the APEL Centre and ensure that the SOP and policies are implemented and recommend any changes.
Provide administrative leadership and management for the University's learning management system (Blackboard) and (Open Learning) and other related...
Last Updated on 27 Mar '24
Expiring on 25 Apr '24
UP TO RM 3500 / month
We’re looking for a #contactcentretrainer with leadership skills and the holistic ability to create on-demand training plans according to current needs. Apply today if you find joy and satisfaction...
MYR 1,800 - 2,200 per month
To provide prompt personalized service to call-in enquiries and feedback from customers.
· To deliver accurate information and efficient service in answering request, providing information and resolving issues on services for customers.
· To ensure completion of coordination...