...that sales and costs reported are reconciled and balanced against bank or partner statements
-Review open AR and AP items and investigate and follow up on long outstanding items
-Convert PDF or excel bank statements from portal to readable format by accounting...
...customers through multiple supported channels, e.g.: email, LiveChat, etc.
-Handle customer's complaints and conduct comprehensive investigations using various tools. Accountable for each research/investigation outcome is documented and store in the designated location....
Handling Complaints and Disputes:
-Track and address customer complaints, such as damaged, lost, or delayed deliveries.
-Investigate disputes, collect relevant information to understand the details of the incidents.
Determining Liability:
-Analyze courier...
...orders.
-Plan and coordinate operations by monitoring the arrival and departure of parcels to region sorting hub and analyse or investigate the reason of delays and ensure the operation is plans according to the schedules and on-time delivery and make sure all...