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- -Customer Inquiry Management: Oversee the handling of customer inquiries through various channels, including phone, email, and social media. Ensure... ..., pain points, and areas for improvement in products and services. -Process Improvement: Collaborate with internal teams...
- We are seeking a proactive and customer-focused intern to join our Customer Service team. As a Customer Service Intern, you will gain hands-on experience in... ...of a team. -Strong organizational and time-management skills. -Proficiency in Microsoft Office Suite...
- ...Answering questions about a company’s products or service • Delivering information about a company’s products • Customer service inquiries • Generating sales leads... ..., problem-solving, and customer relationship management skills. • Able to work independently and collaboratively...
- ...About You! To manage and resolve customer complaints, disputes, and dissatisfaction cases in a professional... ...2 years of experience in customer service, complaint resolution, or handling... ...skills in English and Bahasa Malaysia (spoken and written). Ability to handle...
- ...Education: Bachelor Degree Country: Malaysia Salary Range: 3000.00-4000.00 Experience... ...Responsibilities: ~Mission: In charge of managing orders, monitoring execution and treating customers' requests to meet service commitment and improve customer satisfaction...
- 🌴 CocoFans is Hiring an Admin and Customer Service Executive Are you the person everyone turns to when they need clear answers and seamless organisation? Do you thrive on solving problems, supporting teams, and delighting customers? Join CocoFans and keep our engine—and...
- ...Requirements: Must speak English & Mandarin (Only speak) fluently Strong communication & problem-solving skills Customer service experience is a PLUS! Willing to work on a shift basis (7AM - 3AM) SPM Leaver and fresh graduates are welcome! Scopes:...
- -Provide ongoing technical support to customers via telephone and email regarding product-related issues. -Utilize strong interpersonal and communication skills to manage customer frustrations and effectively resolve issues. -Assess the customer’s level of technical...
- -Handle all inbound calls related to general customer inquiries, complaints, feedback, comments, and any issues concerning the company’... ...Strive to exceed customer expectations by delivering excellent service and accurate information. -Collaborate with the team to achieve...
- ...and email which includes direct contact with customer and support partners. • Act as the point of contact for service requests and queries from users of copiers, printers... ...communication skills in English, Bahasa Malaysia and Mandarin. • Good knowledge in Windows and...
- Responsibilities: -Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other... ...products. -To exceed customers' expectations in terms of customer service and accurate information. -Work in a team to achieve the...
- • Handling all inbound calls, chat and email pertaining to customer general enquiries, complaints, comments, feedbacks and other raising... .... • Exceeding customer expectation in terms of customer service and accurate information. • Working in a team to achieve the required...
- ...organisation reflect and understand the customers we exist to serve. With over 100,00... ...Consultant is crucial in delivering exceptional service to our customers in the Maersk... ...are not limited to): Customer channel management Case Management Customer onboarding...
- What You'll Be Doing as a Customer Service Intern: -Be the Friendly First Point of Contact: You’ll be the one greeting customers via phone, email, or chat—making sure their first impression is a great one. -Solve Real Problems in Real Time: Help customers with...
- ...International is on the lookout for a passionate and driven Client Servicing Executive to be the bridge between our clients and our... ...'re someone who thrives on building meaningful relationships, managing multiple projects, and bringing ideas to life, we want to meet...
- ...driven and highly organized individual to provide exceptional service to our clients. -Understand the client's business needs... ...queries in a timely and responsive manner -Provide onsite management for solution delivery on the event day. -Manage projects according...
- ...to deliver unparalleled peace of mind to customers throughout their pre-owned vehicle... ...performance indicators. Customer Feedback Management: ~ Design and implement feedback mechanisms... ..., journey mapping, or customer service will be an added advantage. ~ Strong analytical...
- ...Join us in our mission to deliver unparalleled peace of mind to customers throughout their pre-owned vehicle ownership experience. At... ...ensuring they achieve their desired outcomes with our products and services. The ideal candidate will have a strong background in customer...
- ...main point of contact for day-to-day client communication. -Manage and follow up on multiple digital marketing projects with... ...experience in account management, digital marketing, or client servicing (agency background is a plus) -Strong communication and project...
- ...About You The Customer Insight & Research Analyst is responsible for gathering, analyzing, and interpreting customer data to... ...ecosystem enhancements and streamline processes. Project Management: ● Lead customer experience projects from inception to completion...
